F4 help key does not work in ESS on ITS in Portal

Hello All,
F4 help key is not working in all iviews in ESS in Portal.When i try to press it nothing happens and no pop up appears,kindly please suggest wt might be the cause of this error? Iam tired struggling with this issue and not able to trace out reason for the same.My Email Id is [email protected] .Plz revert at earliest.
regards,
Saumya

Hi,
This kind of problem is known when webgui is being started from an IAC, e.g. HRWPC_FC_EXEC
You have to set parameter ~webgui_popups 1 in the service file of this IAC.
BR,
Disha.
Pls reward points for helpful answers.

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"(_seb_)" <[email protected]> wrote in message
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>
> --
> seb ( [email protected])
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F4 help key does not work in ESS on ITS in Portal

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