Face pressing against screen during calls

Hello, I have had my iphone for a few days and when I am using the phone my face presses against it barely and it will end the call or put them on hold. Is there something to do about this?
Thanks!

Hey guys, you know there is a smple soulution to the problem . . lock the phone while on the call.
While this problem dosent ever happen to me, I have notice that while using the phone, epsecialy while in motion walking ect. there is a chance of shifting the phone a bit to where light hits the sensor and then your cheek may touch one of the commands, so if its important or causing problems just lock it and the phone will not drop or mute or hold the call unless you slide the slider . . .
which I'd have a hard time believing your cheek could do that.;)

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roaminggnome wrote:
This is indeed a feature of the iphone. If your does not work, then make sure that you do not have a case on it that may be blocking the sensor.
If the case were blocking the sensor, it would still turn the screen off, but it would do it as soon as the call started, rather than waiting for the iPhone to be brought up to his/her cheek. I only know this because I was using an original iPhone case for a week or so after I got the iPhone 3G, and the sensors are in different positions on the two devices, so cases for the original may not work with the 3G if they cover the top portion of the screen near the ear speaker in any way.

Lumia 800 constant blank screen during calls

hi guys,
I have a nokia lumia 800,
when im on a call the screen stays blank so i cant access any of the in call options? i dont have a screen protector on the phone, i have run the diagnostics app and the the proximity sensor is responding fine!!! so it leads me to think its a software issue? is this a common problem or am i doing something wrong?
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The screen gets turned off during a phone call when the proximity sensor is covered. This is done to avoid accidental touch screen actions when you are in a call.
If the screen gets turned off immediately when dialing a number or receiving a call, check that your phone does not have any object which may cause detection. There are various non-Nokia original screen protectors sold in the market which cover the proximity sensor causing blank screen issues during calls.
You can take the following steps to check the issue. If the screen keeps turned off, the protector may not be of the right size and will block the sensor on the upper part of the front side. Then either remove the protector or cut off the plastic from the blocking area.
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If i have helped at all a click on the white star below would be nice thanks.
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I bought a 3g last week to replace an original iphone that had stopped working. Everything seemed to work on the new phone except that during calls the screen would go blank and I could not get it back by holding it away from my ear, hitting the Home button, or anything else except the on/off button at the top, which ended the call. I was on the phone with apple tech support for several hours, trying all sorts of things that didn't solve the problem.
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Hi ausrius517,
Sorry to hear you are having a problem with your device.
Have you tried performing the following resets to see if it will solve your issue:
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I didn't face such issue with my phone with Bold and 8310!!! I will chcek with other devices and will let you know if those have the same issue like yours.
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Dead screen during calls

has anyone ran into this problem? I made a phone call and talked for a very short time, but as i went to hang up the call my screen was still black, i couldnt get the phone to responed, i pressed every button and touched the screen, it wouldnt responed, and i couldnt end the call. it made me restart.
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Does made me restart mean a Reset by pressing/holding the Home key and Sleep/Wake key simultaneously until the white Apple logo appears and then release?
I've experienced very few problems and the problems I have experienced have been minor that a reset cured or simply turning it off and on which should be done with any cell phone every few days or so if always left on.
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Message was edited by: Allan Sampson

Flex addEventListener - how to refresh the screen during called event?

I can't seem to find the answer to what I would have thought was a common problem.
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Hi Neal,
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I just received the lumia 930 a few days ago. Perfect device however every time I want to make a call the screen goes black. I had a lumia 920 without this problem. Is there a solution? (without blowing the dust, restoring to factory settings or bringing the device back to the store?). This is such a devastating problem as it is almost impossible to just answer the phone. A have no protective cover etc.

Eath4306, so difficult to say.
I saw that if I use a cloth to clean (or simulate cleaning the display on top of the sensor) and bright light then it comes back for a few seconds... enough to be able to end the call. Not able in any way to dial keys as for example to join a conference call.
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PS
I have anyway in plan whenever available this week to go to shop and ask for replacement. This time I know what I have to test when i buy it...

Buttons being pressed in error during calls?

When I'm talking on iphone my face keeps pressing the mute button. This is very aggravating because while I'm talking I push the mute on accident and then the person I'm talking to can't hear me, then they hang up. What can I do to correct this?
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Very well could be the case especially if you bought one made for the original iPhone and you have the iPhone 3G.
Just take it out and see if it gets better (as the screen should turn off when you bring to your face unless one of the sensors is covered).

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I also have this problem especially when I try to hold the phone between my shoulder and ear without using a hand....prior to iOS 4, the on/off button on the top would lock your screen while on a call. I had an original and 3G and never had this problem...once I upgraded to iOS 4, I began having the problem and because of the sensitivity improvements (overdone in the case of phone to ear), the iPhone 4 has made it even worse.
My nephew called yesterday and just received an iPhone 4 without ever having had a previous and he hung up on me 3 times and has been hanging up on clients...he hates the phone now...I explained to him the proximity, accelerometer, and gyro-meter features and walked him through so he could see how the screen went from lit to unlit as he positioned it on his face....he just naturally holds the phone such that it is tilted to far and thus the screen becomes lit and touches his cheek.
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Face pressing against screen during calls

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