Face time activation   could not sign in- help?

my daughter cannot use face time...the message says "could not sign in.. please check your network connetction "but it appears that we have full connected.    She can get to the skype, etc...

Hey satellite0501,
Thanks for the question. I understand you are experiencing issues activating FaceTime. The following article may help to resolve these issues:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thanks,
Matt M.

Similar Messages

  • HT5622 When trying to sign in to Face Time, I continually get Face Time Activation "Could not sign in.  Please check your network connection and try again"  I have reset my Apple ID and my Password and I am successfully logging into Safari.  What am I doi

    When trying to sign in to Face Time, I continually get "Face time Activation"  "Could not sign in.  Please check your network connection and try again".  I am able to access the internet via Safari, so my network connection seems to be working.  What am I doing wrong, and how can I access Face Time?

    Hey sklingen,
    Thanks for the question. I understand you are experiencing issues signing into FAceTime. The following article may help to resolve your issue:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    You may also want to reset your network settings:
    Settings > General > Reset > Reset Network Settings.
    Note: this will delete any network related settings (saved Wi-Fi passwords, etc), it will not erase any content from your device.
    Thanks,
    Matt M.

  • HT204380 Face Time Activation could not sign in. It keeps saying-please check your network connection and try again. But network is working just fine. What he wonts from me ;-) ???

    face time users, plz...

    Hey satellite0501,
    Thanks for the question. I understand you are experiencing issues activating FaceTime. The following article may help to resolve these issues:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Thanks,
    Matt M.

  • TS4268 "Face time Activation: Could not sign in . Please check you network connection and try again"

    I always get this message when I try to activate facetime on my Ipod.The internet connection at home is fine and am able to surf through web pages etc.  I went through the complete troubleshooting provided by Apple but in vain. There is no restictions or firewall.

    - Go to Settings>General>Time&Date and make sure it is set to Automatic
    - Go to Settings>wifi>the connected network and change the DNS to Google's 8.8.8.8

  • Imessage activation could not sign in - Issue

    Iphone 4s,
    Error - imessage activation could not sign in please check your network connection
    Updated the new IOS 8.1.1 a few days back and this error keeps coming up when I try to sign in and activate i messages, it's been like this for a few days now and I've tried all the suggestions mentioned, any ideas?
    Cheers

    This may sound silly but after trying loads of different things I noticed I made one mistake in the advice in a previous thread.
    If i message and face time do not work and you can't sign in to i message with your id and pw try the below in this order, I tried it in different sequence and it didnt work. So try exactly as is below.
    1) turn off i messages in the settings-> Messages menu
    2) turn off face time in settings -> Face time menu
    3) Turn off phone
    4) leave phone off for one minute(not sure if this length of time matters but worked for me so)
    5) Turn on phone
    6) Check that i messages and face time automatically turned themselves on again and you should now be able to use your messages & face time.
    Hope this can help someone else at some stage.
    Good Luck.

  • FaceTime Activation Could not sign in

    Hi,
    i bought ipod touch 4g for facetime.
    and i can't activate it!
    it stops on ipod>settings>Facetime='FaceTime Activation, Could not sign in. Please Check your network connection and try again.'
    i have used all the solutions for facetime but all in vain.
    1) Time and date settings Check (even change them and again corrected)
    2) All Ports are open verified with simple port tester (on windows 7 off course i changed the ip address)Ports are open.
    3) My Apple id is email (not ME one) contain combination of alpha numeric,small and capital.
    4) Restore 2/3 times ios 4.2.1
    5) Tried DNS Setting to Google's 8.8.8.8,8.8.4.4
    6) Created New ID in facetime and password entered carefully!
    7) Tried 3 apple IDs (i don't like this But i wanted to run facetime)
    i also have Iphone 4 facetime works great on it! i love this feature!
    i tried to install Tango on Ipod! it installed but stops responding connecting (on Ipod touch 4), so tango also not working. i am just informing about tango. I want facetime to wrok.
    Please Help me! I think this is from Apple server side problem!
    Thanks in Advance

    You may want to ask your question under a new discussion thread so you can be the Original Poster(OP) there. You will continue to receive emails from the other threads you have posted to. I think it will allow folks responding to focus on your particular situation. Also you will have to post your troubleshooting results only once.
    Now that you are past the FaceTime login step, where are you in the troubleshooting steps in the iOS:Using FaceTime article at http://www.apple.com/support/ipad/facetime/?
    Again, if you can ask and answer in a new thread/topic, that would be great.

  • Cannot get on iMessage or FaceTime I get this message "FaceTime Activation: Could not sign in.  Please check your network connection and try again

    Cannot get on iMessage or FaceTime I get this message "FaceTime Activation: Could not sign in.  Please check your network connection and try again

    Try something really simple.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Or try this. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    Or try this as well. Go to Settings>General>Date and Time>Set Automatically>On. Make sure it is set to On.
    @Freckles888 ..... I really doubt that "millions of others" are having this problem. I think that news would be all over the airwaves and Apple would be taking more heat about it that we can imagine.

  • HT5622 error "iMessage Activation Could not sign in. Please check your network connection and try again."

    I am trying to log into FaceTime and iMessage and I keep getting the error "iMessage Activation Could not sign in. Please check your network connection and try again." We have used these features in the past. Please help to get the working.

    Try the troubleshooting steps listed under the error message you are getting in this article: http://support.apple.com/kb/TS4268.

  • HT1766 since os7 update for ipad, I can't sign into Facetime. I enter username & password & the message I get back is "FaceTime Activation could not sign in. Pls check your network connect". There is nothing wrong with my wifi connect. What's up with this

    Any takers on this question ? FaceTime is one of the apps I used all the time prior to Os7 update, now i can't get in because when I try to sign in, the message I receive says Activation could not sign in and I should check my network connection. My network connection works fine, I can use the internet or twitter or all the other apps which require a working network, but not FaceTime.......What's up with that ??

    there has been a big problem with facetime and imessage. The best solution for this case is to restore your device http://support.apple.com/kb/HT1414
    Make sure you back it up. and I would set up facetime before you reinstall your backup and  make sure its working.

  • Why am I receiving "iMessage Activation: could not sign in . Please check your network connection and try agin."

    Why am I receiving iMessage activation "could not sign in. Please check your network
    connections and try again?
    I am connected to the network.

    It's telling you that it can't reach the internet, either by wifi or 3G.

  • Apple ID correct but ios 7 says could not sign.  Help please.

    iphone 5 with ios 7, error message says FaceTime Activation  Could not sign in.  Please check your network connection and sign in.
    I'm on WIFI and I've tried on 3G, Apple ID is correct - I used it to sign in here!
    Any suggestions?
    Cheers.

    Backup phone in iTunes . On your phone, Go to Settings, General, reset, Erase All Content and Settings. Restore as new on iTunes . Then restore your phone from the backup in iTunes.
    This worked for me.

  • IMessage waiting for activation: could not sign in. Please check your network connection and try again

    My iphone 5 randomly began restarting regularly. Since when it has been on my iMessage is unavalibale, when I go on the settings it says waiting for activation when I try to activate with my apple id it says 'could not sign in. Please check your network settings an try again' this is also happening with face time how can I fix this?

    Try backing up then restoring your device on iTunes via your computer, a few other with the same issue have done this and it has fixed the problem for them so it might be worth a shot :)

  • IMessage Activation could not sign in IOS 8.1.3

    I recently had to erase my phone and restore from the cloud.  After doing so, I have been unable to turn on iMessage or FaceTime.  I'm receiving an error message when I log into iMessage with my AppleID stating "iMessage Activation.  Could not sign in.  Please check your network connection and try again."
    Tons of threads out there about this.  I've tried every solution posted though.  I started simple....
    - Tried everything from http://support.apple.com/en-us/HT201422
    -  -  - Confirmed wifi and cellular connections
    -  -  - Confirmed Date & Time was set to automatically
    -  -  - Turned off, restarted, turned on
    -  -  - Confirmed latest version of IOS (8.1.3)
    Then I tried solutions from the internet...
    - Turn off IMessage, turn it back on, tried signing into iMessage
    - Turn off IMessage, put on airplane mode, turn airplane mode off, tried signing in
    - All of the above, and restarted the phone
    - Confirmed no restrictions
    - Turned off wifi, tried signing in over cellular
    - Entered correct AppleID and incorrect password, then when it prompted I entered correct password.
    - Reset all network settings,  set up wifi again, tried signing in
    - Reset ALL settings
    What perplexes me is how the phone is able to recognize my AppleID in other areas, such as the iCloud & iTunes.... it logs in just fine.  Also, if I put a bogus AppleID into iMessage, it immediately recognizes a bad password.
    Somebody please toss me a bone here.

    So far, I've called Apple support twice with no resolution.  I have another call in this morning, though I do not know what else there is left to try.
    - We've tried signing my apple id out of all my devices (ipad, ipod, etc).
    - We've tried using itunes to restore the phone
    - We've tried setting the phone up as a new phone, and signing in to only iMessage
    I speculate this is related to the latest IOS release; 8.1.3

  • HT5624 Keep getting iMessage Activation:  Could not sign in. Please check your network connection and try again.  My password IS correct - what am I doing wrong???????????

    I am trying to sign into my Apple Acct - will not take my password keeps telling me to check my network connection?  iMessage Activation

    Glad to see I'm not alone... with this new IO7 update - I have had noting but headache

  • IMessage Activation - Could not sign in?

    Asking me to check network connection and try again.  Same problem happening with Facetime.

    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
     Cheers, Tom

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