Face time error verification email

Hello   
I have an issue with Face time
the soft didn't work so I decided to upgrade my OS from snow leopard to maverick
So I tried to log in on face time
First time I filled my idenfiant Apple and my password ... ok
It began to check my email never ending...
I shut down my mac and re-tried
then after filling my email and my password, I touch "next", "check" and face time goes back to apple Id...
please help

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