Face Time for Mac, Server Error Message

After upgrading to Lion, whenever signing in to Face Time, I get a message saying, "the server encountered an error processing registration.  Please try again later."  I've tried both apple ids I have and both give the same message.  Even tried creating a new one and still get this message.  What gives?

After upgrading to Lion, whenever signing in to Face Time, I get a message saying, "the server encountered an error processing registration.  Please try again later."  I've tried both apple ids I have and both give the same message.  Even tried creating a new one and still get this message.  What gives?

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  • HT5538 Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password

    Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password, the problem happens also with iMessage . Please help

    For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices. 
    That all works.
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  • Having trouble with Face Time app, get following error messages

    Since having a new hard drive installed in computer my Face Time account no longer works. Everytime i try and sign into my Face Time account= get following error message
    "the server encountered an error processing registration. Please try again later.
    = when try and install the app from mac store error message says
    "A newer version of this app is already installed on this computer
    If you want to replace it with this version, move the existing app to the trash.
    BUT WHEN TRY TO DELETE APP ON COMPUTUER (AS IT IS NOT WORKING)
    Get following error message " Face Time.app" can't be modified or deleted because it is required by Mac OS X.
    have MacBook Pro
    mountain Lion
    Software OS X 10.8.3
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    This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
    Step 1
    Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
    Step 2
    Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
    Step 3
    From the menu bar, select
     ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or obviously invalid, take the machine to an Apple Store or other authorized service center to have the problem corrected.
    Step 4
    Back up all data, then take the steps suggested in this support article.
    There are five steps in that article. Please take all of them. If you don't understand some of the steps or can't carry them out, ask for guidance.
    Step 5
    From the menu bar, select
     ▹ System Preferences ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.
    Step 6
    Reset the NVRAM.
    Step 7
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    If iMessage worked in the guest account, stop here and post your results.
    Step 8
    Boot in safe mode and log in. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
    If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
    Step 9
    According to one anecdotal report, Flash Player may interfere with iMessage, though I don't know how and can't confirm. To test this theory, select from the menu bar
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    Block all sites from storing information on this computer
    Close the preference pane. If this action solves the problem, please post your results.
    Step 10
    Boot into Recovery and reinstall OS X.
    Step 11
    If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple  Support.

  • Face time will not connect error message "Please check network conections and Try again" message appears but I'm connected to the internet?

    Face time will not connect error message "Please check network conections and Try again" message appears but I'm connected to the internet?

    Hey sergioo9,
    Thanks for the question. Based on what you stated, it seems like you are having trouble signing into Messages on OSX. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    FaceTime, Game Center, Messages: Troubleshooting sign in issues - Apple Support
    Thanks for using Apple Support Communities.
    Cheers,
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  • Just purchased Face Time for Mac Trying to sign in, but keeps saying error check network. My connection (WiFi) is working fine. What can I do?s

    Just purchase Face Time for my Mac. Trying to set up, but when I put in my password, it will not connect telling me I have a problem with my network connection. I have no problem connecting to my network. What can I do to resolve this?

    Hi Loiana,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Click on the link to see more details and screenshots. 
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/ts3367
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Cheers,
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  • I have a new Mac Book Pro.  When I try logging into face time I get an error message saying there is a server problem.  Am I doing something wrong?

    Is anyone else having trouble with face time?  I keep getting a ""server error" message

    empty your trash
    then open disk utility and reformat it
    as mac journaled if you only want to use it for a mac
    if you want to use it for both mac and PCs, select the partition tab, choose 1, format exfat and MBR under options
    enjoy

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    My Facetime for Mac launches but does not show me my Contacts sidebar or allow me to 'Sign In'. Preferences is grayed out as well.
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    Message was edited by: helps
    Message was edited by: helps

    SOLVED !!
    After many, many more steps and close to total ruin of my MobileMe sync structure, I have the found the hidden files to remove that solved my problem.
    ~/Library/Preferences/.GlobalPreferences.plist
    ~/Library/Preferences/.GlobalPreferences.plist temp
    ~/Library/Preferences/.GlobalPreferences.plist .6Va7JFn [+these letters may be than different yours+]
    Logged out, then back in again
    When I launched Facetime it worked exactly as it does on my test user account.
    here are the terminal commands to try for your solution
    cd ~/Library/Preferences/
    ls -A [+To get the letters for the third file+]
    rm ~/Library/Preferences/.GlobalPreferences.plist
    rm ~/Library/Preferences/.GlobalPreferences.plist\ temp
    rm ~/Library/Preferences/.GlobalPreferences.plist\ .[+your letters+]
    Please Post any problems you run into or if it doesn't work.
    Message was edited by: helps

  • Face Time gets a server error

    Does anyone know how to get Face Time to work? After signing in all I ever get is a server error...Try again.

    Last night I tried a couple of times, and I tried again this morning. Not only is it unsuccessful, I'm getting different messages each time:
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    * Cannot Restore Backup The server is currently unavailable. Try again later to finish setting up your iPhone.
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    CCan't use iMessage or FaceTime suddenly on ipad 4. I'm all updated to newest iOS as they suggested and still can't use ut

    Hey There, Jukes56 -
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    Here are some troubleshooting steps to try for these two apps:
    If you get an error when trying to activate iMessage or FaceTime - Apple Support
    http://support.apple.com/en-us/HT201422
    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT204065
    If you can't make or receive FaceTime calls - Apple Support
    http://support.apple.com/en-us/TS3367
    I hope this information helps ....
    - Judy

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    you might want to get in touch with apple, it should not charge you if you have already purchased
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