Face time is not working with my daughter in the USA. Why?

I am trying to have FaceTime sessions with my grandchildren in America. We can connect but it freezes and I cannot hear them. They have a good signal on their WiFi and they can see and hear me but I can hear them. The screen is frozen and the sound is all broken up. help!

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

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Help....my daughter has an ipod, iphone and ipad and face time will not work

My daughter has an iphone, ipod and we have a family ipad. for some reason face time will not work. it rings in but the connection is never made. I even had her phone into verizon and they couldn't figure out why facetime wouldn't work. Anyone have any ideas on how we can correct this. It cannot be her phone because it's doing the same thing on her ipod, I cannot get facetime even to call out on our ipad. My oldest daughter has the iphone and a MAC in the same household and hers are working?

Alot of people are having problems with FaceTime.
Are you're devices updated?

Hi, My face time is not working properly in my computer and mi iPhone, some of the people that i used to contact a can't talk to anymore, and some i can. Its not working in my mac nor in my iPhone, it just shows legend that says face time error

Hi, My face time is not working properly in my computer and mi iPhone, some of the people that i used to contact a can't talk to anymore, and some i can. Its not working in my mac nor in my iPhone, it just shows legend that says face time error, what can i do???

Assign an email address (gmail.com?)
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

I recently bought iphone6, My imessage and face time is not working and still it charged me for normal text message multiple times and still not able to authorise the usage. Let me know how I can start using the same.

I recently bought iphone6, My imessage and face time is not working and still it charged me for normal text message multiple times and still not able to authorise the usage. Let me know how I can start using the same.

Hello vinay34,
If you are having issues with activating your Apple ID for FaceTime and iMessage, then take a look at the article below to get it sorted out. Make sure that you have the Date and Time set to Automatic as well as any other steps listed in the article.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/en-us/ts4268
Regards,
-Norm G.

HT1222 My face time will not work, anyone else having this problem?

My face time will not work. Anyone else having this Robles?

Not working in what respect? Provide more info.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
 Cheers, Tom

Face time is not working in the middle east, face time is not working in the middle east, face time is not working in the middle east, face time is not working in the middle east

face time is not working in the middle east ive tried every thing but its still not working plz help ive updated my old version every thing it used to work but the it stopped working and there is a message shown waiting for activation but its still not activated

Not sure why you had to repeat the same statemnt 5 times, but some middle eastern countries do not permit Facetime so carriers block it..

Since last week my date & time have not worked on my 5c. The date & time are constantly wrong. I've shut down, doesn't work. Set it automatically, doesn't work. I don't get texts or calls when it's sleeping. Any suggestions?

Since last week my date & time have not worked on my 5c. The date & time are constantly wrong. I've shut down, doesn't work. Set it automatically, doesn't work. I don't get texts or calls when it's sleeping. Any suggestions?

try a reset.
Hold the home & power buttons down simultaneously until you see the Apple logo appear.
Note: no data will be lost.

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My face time is not working on my ipod

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Try:
iOS: Troubleshooting FaceTime
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting | iLounge Article
iOS: Troubleshooting FaceTime and iMessage activation

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Hi,
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[20/Nov/2004:13:42:39] failure ( 6162): for host 172.16.5.21 trying to GET /amserver/UI/Login, service-j2ee reports:
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Hi everyone.
I have read every post about this and I am sure I've done everything right, but I STILL cannot pass the NAT/Firewall test on Azureus. I even got an Apple rep to look into it and he worked on it for a week and even he doesn't understand why it isn't working!!! I am running Leopard 10.5.2, and I have a 500 GB Time Capsule. I am using the latest version of Airport Utility and the latest version of Azureus. My ISP is Verizon Fios. Please note that when I was using Airport Extreme with a Powerbook G4 OS 10.4, everything was working swimmingly. The ONLY thing that's changed is that now I'm on Leopard and a Time Capsule. So, Here's a summary of what I've done :
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***?????? I have been working on this for weeks, literally, and I am totally losing it! Will I never see a green smiley again? Please help!!!!
Thank you in advance for ANY tips you may have...

Here are the settings that work for me.
1. Azureus>Options>Connections>Incoming TCP/UDP listen port:  49125
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     Public UDP portal: 49125
     Public TCP portal: 49125
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Face Time does not work consistently on the iPad 2.

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Any suggestions to fixing this issue?

It finally seems to work (2nd day now and counting)...
I tried the following with no luck:
upgrading to iOS 5
adding an associated e-mail and calling that associated e-mail
do a full-scale registration of the e-mail (and making a free purchase via itunes) instead of a 'facetime only' registration
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Text and face time will not work on wifi

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• If you have not already tried it, restart your Mac and test again.
• If the trouble continues, Apple's http://support.apple.com/kb/HT2090
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Message was edited by: EZ Jim
Mac OSX 10.8.4

Face time is not working with my daughter in the USA. Why?

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