Face time not working on my mac but it works on my iPad and iphone

Face time is not working on my mac computer, but it is working on my ipad and iphone. what can and should i do?
On another note, my iphone is not receiving the incoming receipts messages i sent on my mac. when i do send messages on my mac i receive them on my phone just dont receive theirs on my phone.

See "Troubleshooting FaceTime" here:
http://support.apple.com/kb/TS3367

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