Face time on my mac keeps popping an error message

face time on my mac keeps popping an error message. why? ho can i fix it?

Hi Ralph Landry1,
:-(    checked it out. I have several mail accounts under Messages loaded but the iMessage one where you enter the APPLE ID just won't sign in.
Same for FaceTime - the login just does not work.
I do have a GMX mail as login though but I was not able to find any settings for GMX for the account type to use.
All I was able to find on the net is how to configure Apple Mail for an GMX account.
Anyway the login on FaceTime or iMessage do not work with my APPLE ID that does in fact is a GMX e-mail address.
Thank you again.

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