Face time question

I used to be able to facetime on my IPad and I Phone and then I changed my apple ID and now I can not. It says facetime failed. I followed Apple check list for trouble shooting but nothing has worked Can anyone plese help?

Sign out of FaceTime and sign in with new Apple ID.

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Face time question mark in icon?

we tried the face time. it seems to work. once, her screen was all black. she could see me, I could only hear her ( yes she accepted), then it worked. but there still is a question mark on her icon any ideas of what or why?

I also see this happening in my phone... I tried toggling the Factime option after that I am able to call one of my friend with facetime but it does not work with another number who has iphone 4. Actually I held both phones in my hands and tried. My phone shows a ? mark but the friends phone does not... Wonder what is the reason...

HT204380 Face time question

My new iPod touch is not letting me activate my face time on my iPod. What do I have to do to make it activate? And on apple.com I tried to make an apple id and this came up
We could not validate the information you provided for this product. Please click the button below to register a new product.

Hi,
I get the same error, when i tried to register my new iphone4
"We could not validate the information you provided for this product. Please click the button below to register a new product."
Can you assist in registering my new iphone4.
Just Checked the correctness of the serial number at Settings>General>About
Regds,
Vijesh

Face time question Ipad3

I bought a preowned ipad3 for my wife and want to suprise her with a facetime call from our grandson, Im thinking a ringing present : ) How can I do this since I dont know her apple ID

Facetime on the iPad uses an email address for identification and calls. If you know the email address associated with her Apple ID, you should be able to call her. Keep in mind, there may be more than one email address for her.

I have an iPhone 4 and getting a iPod touch for my child, my question is whether to create separate account or have a shared account? I want to share some music and apps but not all and I also want her to be able to iMessage and face time with her owniPod

I have an iPhone 4 and getting a iPod touch for my child, my question is whether to create separate account or have a shared account? I want to share some music and apps but not all and I also want her to be able to iMessage and face time with her own iPod and own account . What's the best way to go?

You can use one Apple ID for purchasing (App Store & iTunes Store) and shared with your child whereas your child uses a different Apple ID for Game Center, e-mail, FaceTime, iMessage. Even on iCloud there you'll get an extra 5GB free.

Question on Face time

When I try to log into Face time on my MacBook air, after entering my password, I get "The server encountered an error porcessing resistration. Please try again later" This does not happen on my IMAC

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
 ▹ System Preferences ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
 ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
Step 11
Reset the NVRAM.
Step 12
Reinstall OS X.
Step 13
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time and it does not work in iChat. Why Not ?

Question:-
I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time or other portal and it does not work in iChat. Why Not ?
Answer:-
For a Name to work in iChat it has to be an Valid AIM screen Name.
Only Apple IDs from the @mac.com ending names registered here and the Mobileme (@Me.com ending) names are Valid with the AIM service as well as being Apple IDs
(I am still working on info about registering with iCloud at the moment but if this does give you an @Me.com email it may well be a valid AIM name as well)
NOTES:-
The @mac.com page works by linking an external (Non Apple) email with a @mac.com name.
This External Email cannot be one linked to an Existing Apple ID (you have to use a second email or register at AIM )
The options at AIM are to use your existing email or create new name and link the existing only for Password recovery
MobileMe (@me.com ending names) were valid Emails addresses, Apple IDs AND a Valid AIM Screen Name
@mac.com names look like emails but are only Apple IDs and iChat/AIM Valid Screen Names.
The AIM registration page seems to be pushing you to register [email protected] This is relatively new and I have not followed through the pages to find out if it a valid AIM email (Previously you could register a name without an @whatever.com suffix)
8:16 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Question:-
So I have my current [email protected] email in iChat as I thought as I had linked that to an Apple ID it was a Valid iChat Name. It keeps coming up with a UserName or Password Invalid message. What do I do next ?
Answer:-
Open iChat
Go to the Menu under the iChat name in the Menu Bar and then Preferences and then Accounts in the new window.
Commonly written as iChat > Preferences > Accounts as directions/actions to take.
If it displays with a Yellow running name in the list you have a choice.
Either register it at AIM (I would use a different password to the ISP Login) and then change the password only in iChat (It may take you to confirm any Confirmation email from AIM first) in iChat > Preferences > Accounts
Or you register a new Name at AIM (Or at @mac.com) and enter that (details below)
If you have a Blue Globe name (@mac.com) that will not Login the chances are that it the password that is the issue.
Apple lets you create longer passwords than can be used with the AIM Servers.
Change the Password at iForgot to no more than 16 characters.
Then change the password in iChat as details above.
Adding a new Account/Screen Name in iChat (that is valid with the AIM servers)
Open iChat if not launched.
Go to iChat Menu > Preferences > Accounts
Click the Add ( + ) Button at the bottom of the list.
Choose in the top item drop down either @Mac.com or AIM depending on what you registered
Add the name (with @mac.com the software will add the @mac.com bit)
Add in the password. (If you don't add it now iChat will ask you each time you open it)
Click Done.
The Buddy List should open (New Window)
The Accounts part of the Preferences should now have the new name and you should be looking at the details.
You can add something in the Description line which will then title the Buddy List (Useful when you have two or more names) and make it show up as that in the iChat Menu > Accounts and the Window Menu of iChat when logged in.
You can then highlight any other Account/Screen Name you don't want to use and use the Minus ( - ) Button to delete it.
8:39 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Follow up quesiton on data plan and face time quesiton

First I have to apologize for asking a non-apple question, especially after some comments I made, but I just want to make sure of something as I do not trust what I hear from ATT. If I downgrade from the unlimited plan, and when Netflix has streaming to the iphone I realize I'm using more than 2gb/month, I will be able to go back to the unlimited plan AS A CURRENT SUBSCRIBER, even after several months.
Second, regarding face time, does anyone know if the 3gs has the capability to view a video sent from an iphone 4 user? (I realize there is no software for it, but maybe this is in Apple's future??)

FaceTime is only iPhone4 to iPhone4, but im sure you can still send a video from an iPhone 4 to any other device including an iPhone 3GS. I am just speculating, so dont quote me on that. and once you give up your unlimited data plan you will NOT be able to go back.... EVER

Face time sign in: I use my apple ID then it goes to verifiys then switched back to the sign in page... still not able to use

One day face time stopped working i went to sign in and it goes to verifies it but then switches back to the sign in page...idk what to do!!!!

From Apple Support...
Here are troubleshooting steps that should help you fix the problem.
1) Quit App Store in multi-tasking.
2) Tap Settings.
3) Tap Safari.
4) Tap Clear History.
5) Tap the Clear History button.
6) Tap Clear Cookies and Data.
7) Tap the Clear Cookies and Data button.
Try purchasing an app again from the device to get the security question prompt. You really need to set up the security question.
...it seems to have worked for me.....

When I first got my I Phone 4 I was asked if I wanted Face Time and I said no. Now I would like to have it. How do I do that. It is not currently available on my phone.

When I first got my I Phone 4 I was asked if I wanted face time and I said no. Now I want it and would like to know how to do it. Friends who have it say it should already be on my phone.

FaceTime is part of the OS. I don't understand why you would be asked that question. The only phones that do NOT have facetime are those intended for some countries in the Middle East where it is illegal. Facetime has been removed from those phones and can not be added back.
Where did you get the phone?

HT5622 When trying to sign in to Face Time, I continually get Face Time Activation "Could not sign in. Please check your network connection and try again" I have reset my Apple ID and my Password and I am successfully logging into Safari. What am I doi

When trying to sign in to Face Time, I continually get "Face time Activation" "Could not sign in. Please check your network connection and try again". I am able to access the internet via Safari, so my network connection seems to be working. What am I doing wrong, and how can I access Face Time?

Hey sklingen,
Thanks for the question. I understand you are experiencing issues signing into FAceTime. The following article may help to resolve your issue:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
You may also want to reset your network settings:
Settings > General > Reset > Reset Network Settings.
Note: this will delete any network related settings (saved Wi-Fi passwords, etc), it will not erase any content from your device.
Thanks,
Matt M.

HT201263 Cannot complete 2 step recovery to re set password as it asks for original password which I've forgotten. .. hence me doing 2step recovery! It's ridiculous. and    driving.me nuts. Icannot use any apps or face time..please help.

I forgot my original password..my ID was disabled..I did factory restore through iTunes..I was sent email from apple with the 2 step recovery..I had followed instructions only to find one part that asked for my old password before I could re set a new one !
It's driving me nuts..it's ridiculous and I'm still unable to use any apps or face time..
Please help if you can..I'm desperate and apple support can't or won't help me so if given up.

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

I recently purchased face time, yet every time I try to sign in I get error message that I need to check my internet connection. And my firewall is off! Help please.

I recently purchased face time, yet I am unable to sign in - I keep getting an error saying I need to check my internet connection. I have turned off my firewall. Any thoughts???

I just installed it today and was signed in at the end of installation and when I quit the program and tried to sign back in I started getting the same message. My firewall is off as well. I wish someone would answer the friggin question LoL.

Face Time in 10.7.2 Lion

Hello Folks, I am UK based
I recently became an Apple convert. My system is an late 2009 27” iMac with a 1Tb TimeCapsule. I use an Ethernet wired connection for my iMac from my modem/router router with wired Ethernet HomePlug for my TV and other Windows based PCs. Laptops can access the net from either the TimeCapsule Airport wireless or the wireless modem/router depending on wireless card and software.
I see the threads regarding Face Time connection problems. Perhaps my experience may be of some help. Please bear with the longish story before I get to the point.
I started to question my ISP about my poor download rate through my local exchange by using the ADSL and Fibre to the Cabinet diagnostics tool from speedtester.bt.com. I took readings over many months and showed that on my supposed 8Mbps download rated line I was getting anywhere between less than 1 to 4.5 Mbps. I eventually was told by my ISP that it could be my old modem/router and that I should try to upgrade to an ADSL2/2+ variant to see if that improved the rate. The ISP told me that the modem/router and the network card interact and the network card in the exchange decide and set the IP profile to what it thinks my router and the line can handle. Fair enough, the exchange is 3.5 miles away and we are fairly remote in the countryside. The speedtester states that for my connection, the acceptable range of speeds is 600-7150 Kbps. I used a Belkin F5D7630-4A ADSL wireless modem/router but I changed to the F5D7632-4 in my attempt to improve the speed. I then bought an Edimax AR-7284 MnA 150 Mbps Wireless ADSL2+ modem/router in an attempt to improve matters. This worked and I achieved a fairly consistent speed around 5 to 5.5 Mbps.
Meanwhile I upgraded from Snow Leopard to Lion 10.7 from the App store when it was released. My daughter bought a Macbook Air. We tried to connect through FaceTime. When I was working with either of the Belkin routers FaceTime worked seamlessly. As soon as I used the Edimax router we could not connect. Nothing I gleaned from any of the support threads, changing DNS settings or using specific ports etc helped. I asked Edimax support to advise and see if they could get the application to work but they too were unable. The Edimax also barred me from my secure banking connection and a few other websites and nothing I did resolved this. I had the Edimax replaced but the replacement did the same. I then replaced it with a Belkin F5D8365uk4-v1ADSL2/2+ modem/router, this unfortunately was faulty but was replaced. FaceTime worked seamlessly on this variant but it made no difference to the download rate from the exchange. I now realise that the Belkin F5D7632-4 is an ADSL2 modem/router and from its LAN setup webpage shows Data Rate Down/Up of 6720Kb/448Kb and thus should give me the best that my line can give which is about 5 to 5.5 Mbps. I have reverted to using it but still have line rate issues.
FaceTime still works perfectly with the Belkin F5D7632-4 as it did with the later variant.
My point.
Perhaps it is the hardware that causes all these FaceTime problems and not the Apple Software.
Thanks for reading. Comments greatfully received. A Festive Season to all.
Speckled Jim

Have you checked your firewall settings? You have to allow incoming connections for your application (i.e. FaceTime).

Face time not working in egypt

I bought two iPhone 4 one from apple store in Paris n the other from Vodafone in Egypt and the one from Egypt have face time but is not activating so does anyone know how to activate it although my Paris iPhone is activating face time automatically n it is working fine

Guys I have just contacted the apple support and i have a little chat with them regarding this issue as i have the same question, my case is i have bought iPhone 6 plus from the UAE apple store and for sure there is no FaceTime application or even FaceTime in the settings as they are disabling this feature in UAE, However i will use this i phone in Egypt which they are enabling this feature in Egypt as i have another i phone with Egypt Sim Card and it works fine so i asked them i want to use the iPhone 6 that i have just bought in Egypt and enabling the FaceTime is that possible ? and they replied with if my country are not denying using FaceTime and iMessage thew will work fine. as they are disabling this function by location only, so once i will be in Egypt i have to restore my phone and it will relocate my location Automatically and the FaceTime and the iMessage will work then as long as my carrier provider is allowing this function.
and actually that make sense as i never heard before anyone here in Egypt has iPhone with no FaceTime feature am always hearing this in UAE and KSA.
I searched a lot online for answer for this question and i always find " it will not work " or "it disabled you can't enable it" and i really get disappointed for those answers as i payed a lot for this phone, so i guarantee to you that it will works in your phone as long as you are not in the districted country, and if you don't believe me you contact the Apple support by yourself.

Face time question

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