Face Time - Sometimes works sometimes not! Any tips?

Hi,
I'm trying to use my Face Time on MacBook PRO.
Sometimes works but sometimes not...
I don't know why but I try to call to my own iPhone 4 or to my friends iPhone and MacBook.
I receive the call but always "conecting" and nothing.
Please, someone help me.

To both (glenn may have resolved by now)
There is not nearly enough information to even start to help.
Quoted from Apple's "How to write a good question"
To help other members answer your question, give as many details as you can.
Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
Describe the problem, and include any details about what seems to cause it.
List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
Do these things and we should be able to get started. Remember - every detail is important.
regards
CCC

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Face Time - Sometimes works sometimes not! Any tips?

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