Face Time won't start
Trying to set up Face Time and cant sign in because my Face Time Prefs are always greyed out.
As I understand your response, FaceTime seems to be the only trouble you are having.
The next things to try (in this order) are:
(1) Use your Mac's Disk Utility to repair permissions. Then reinstall your FaceTime app.
• Repair permissions again immediately following the reinstall. Then test FT function.
• If the FT problem continues, try (2) as follows.
(2) Try relevant Apple troubleshooting: http://support.apple.com/kb/HT2090
(Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)
• Be sure to test more than one Apple app in more than one user account.
• If those suggestions do not help you, (the "reset" suggested there
often restores normal function,) continue with the following.
• Restart Mac and then use your Mac's Disk Utility to repair permissions.
Now download and apply the latest Combo Update for your Mac OS 10.6:
http://support.apple.com/kb/DL1399
• Repair permissions again immediately following the system restart
that completes the Combo update.
Properly applying the Combo version of updates can sometimes cure software problems.
Message was edited by: EZ Jim
Mac OSX 10.8.2
Similar Messages
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Face Time wouldn't start. I get a message "Error Occurred. Please try again".
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Face time won't notify me of missed calls. How do I fix that?
Face time won't notify me of missed calls. How do I fix that?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
Face Time won't verify on either iPhone 4S or iPad 2
Face time on either device will not verify my email address,which is the same MobileMe account I use for iTunes, email etc. I have see other people have problems with face time but none of the solutions have worked so far. Thanks for any suggestions.
Have gone here http://support.apple.com/kb/TS3510 but none of that applies - I only have one apple ID. I have tried to set up a new apple email address, and have tried to use my work email (non-apple).
I have just discovered I can receive a Face Time call on my iPhone but not on iPad, and can dial out on facetime on iphone, but it still won't accept my email address. On my iPhone contacts I have the option to call using face time but not on iPad. -
When I try to sign in to face time it times out and tells me to check my network. i am using an AirPort Express and the internet is working fine.
This article has some good info http://appletoolbox.com/2011/03/facetime-activation-error-could-not-sign-in-plea se-check-your-network-connection-and-try-again-fix/ and there is also Apple's FaceTime troubleshooting page http://support.apple.com/kb/HT4319. Maybe these will help.
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Face time quit working. Gives me a "face time failed message" every time. Have iPad 2 . Help?
Restart the iPad by holding down on the Sleep button until the red slider appears and then slide to shut Off. To power up hold the Sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the Sleep and Home buttons at the same time (for about 10-15 seconds) until the Apple logo appears (ignore the red slider), then let go of the buttons.
Cheers, Tom -
My audio on face time won't work with external speakers plugged in
I have a fairly new iMac. My husband bought me some Bose speakers and when I try to face time with the speakers plugged in I do not get any audio.
Facetime has not been available on iPads purchased in the UAE for years.
Although Facetime can work in the UAE on devices which do have it I don't know why you have not been able to use it in iOS 7.
See here:
http://support.apple.com/kb/ts3367
http://support.apple.com/kb/ts4268
http://support.apple.com/kb/ht4319 -
Face time won't activate?
I recently had to do a full factory reset on my iPhone, and since then, facetime hasn't work on my macbook. It works on my iPhone and iPad just fine. I signed in again, and they both started working. I have attempted to do this on my macbook, since I prefer the larger screen when speaking to my family. Every time I sign it, it asks me which connect to connect to (my apple id, my phone number, and my icloud). I tell it to select all three, as I did with my other devices. Then I get an error message that reads, "The server encountered an error processing registrartion. Please try again later." This happens every time and has been doing so for a few days now. I know it's not a network connectivity issue. I haven't had a single issue anywhere else or with any other application or with the internet. It fails every time I verify my account, despite the fact that it should work just fine. I've rebooted the computer, and it still isn't working. Is there something else I can try? The support articles I've found on this website don't help at all. The only one I found relating to the issue told me to adjust my date and time. I don't understand how that helps with what is some kind of application or software issue.
Hi there mac990,
I would recommend taking a look at the troubleshooting steps found in the article below.
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
-Griff W. -
As other users have been saying, after upgrading to latest iOS, factime will not connect any longer. I've tried all the suggestions, including restoring the iPad 2 to an earlier time. Nothing has worked. The person on the other ipads sees the connection being tried, accepts the call, but it never connects.
Apple should be getting something out there about this.Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
Why won't my FaceTime connect it keeps asking me for Password then wen I click next it jumps back
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
TS1702 Face time won't except my apple I'd
FaceTime won't except my apple I'd password but everything else will. It tells me to reset it. When I know it's right. What do I do.?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom -
How do I get my FaceTime working, my line is suspended at the moment but it hasn't worked from when I first baught it 5 weeks ago
Do you mean your cellular service is disconnected?
What, exactly, isn't working? What error message(s) are you getting? -
My face time won't let me sign in
For some reson my FaceTime donest work know it used to I need help can some one help me to fix it
You get points by replying to a post and the originator of the post can give you 10 points for a reply that answered your question or 5 points for a helpful answer. It is up to the poster to assign points.
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