Facebook account / Premium issue
Hello,
I had signed up with Spotify through a previous Facebook account and subscribed for Premium. Recently, I have deleted this Facebook account and would like transfer my Premium status to my current/new Spotify/Facebook account. Is this something that anyone could help me with? I was unable to log in to the website using my old information.
Hey
You'll need to reach out to us via email using the contact form or on Twitter (which can be quicker) to get this sorted. They'll just need to confirm a few details and then get everything transferred over for you :)
Similar Messages
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Facebook account deleted, Still charged from spotify premium.
Hi, Facebook deleted, spotify premium still onI've deleted my facebook account, so i can't acces my spotify account on that adress. Probleme is that the spotify premium is still being up and i'm being charge every month. How can i stop that? thanks for your help. Shqz
Hi, and welcome to the community!
If you submit an online contact form; someone at Spotify can sort this out for you.
Once you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.
Anthony -
I have Words with Friends app on my iphone4S and the same game on computer. When I try to play Words with Friends with Facebook on the iphone the message says" Account Already Connected. This Facebook account has been connected to another user." It is connected to my computer. How can I play game on iphone?
Hi Grandmaz5,
If you are having issues connecting to Facebook on your iPad, and you have already troubleshot the Facebook app itself, you may want to check the built-in iOS settings for Facebook; you may find the following article helpful:
iOS: Using Facebook, Twitter, and other social network accounts
http://support.apple.com/kb/HT5500
Regards,
- Brenden -
About 2 weeks ago my Yahoo email account and AIM email account had been compromised and the passwords changed. From what I was told/researched at the time, changing my passwords to more secure passwords was the best option.
I changed my passwords for the two accounts that had been compromised, and I even when as far to change my passwords for everything that I used frequently, and accounts that were tied to the email accounts, facebook, twitter, etc.
This morning at 12:28am (EST) my facebook was accessed by somebody other than me and my password changed. When I noticed this my first thought was to check to see if my email that I log in with was compromised. It had also underwent a password change.
Obviously the next thing I did was to try and change my passwords.
I had my AIM email send a change password form to my Yahoo email (which hasn't been tampered with this time) I followed the form and input a new password. After that, it brought me to a page where I was to enter the new password and sign in. When I input the new password it yet again said, "incorrect password or username". After I tried the new password a few more times it finally brought me to a screen saying basically that my account was locked due to suspicious activity and I still haven't been able to try and log in again.
I also can't access my Facebook account at all. I obviously can't send a new password to my email because I can't access it. Whenever I tried to send my info to an alternate email it wants me to answer a security question, and for some reason the answer I enter, which should be the correct answer, is said to be false.
Facebook offers another option of recovering your account by getting 3 friends to be sent security codes, I tried this method but it would never let me complete it because I locked my account. I locked my account after figuring out it was being tampered with. Whenever I try to get the security codes sent to 3 friends it ultimately leads me to a screen saying my account is locked and I need to sign in to unlock it, which is some major bull considering if I could log in I wouldn't need to be going through the process to begin with!
One friend has told me somebody maybe using some file to track my moves, a keytracker?
Is there anyway I can confirm that?
How can I get rid of it, how can I protect myself?
I've been using the internet almost daily since I was 8 years old, I'm now 20, this is the first of these kinds of problems I've ever had.
Protip: I run Mac OSX 10.6.8 Snow Leopard.Whatever is going on, it's extremely unlikely to be malware of any kind. See my Mac Malware Guide.
As to what is going on, it's hard to say, but if someone is targeting you specifically, it's not that hard for an experienced person to do. It may not even require actual hacking... see the story of Matt Honan's hacking:
http://www.wired.com/gadgetlab/2012/08/apple-amazon-mat-honan-hacking/
In short, his attacker managed to get access to Mr. Honan's Amazon account, which gave him access to the last 4 digits of Mr. Honan's credit card that was on file. That credit card was also on file with Apple, and those 4 digits were used to give him access to Mr. Honan's Apple ID. And from there all went to h***. No hacking required, just talking to folks on the phone and convincing them to do what the hacker wanted.
In addition, note that some kinds of accounts provide you with a way to give access to another person. For example, GMail provides a way to add someone else's account, giving them access to your e-mail. Hackers have been known to use such features to leave themselves hidden back doors, so they can keep getting in after you have changed the password. I don't know whether AIM or Yahoo have such features, but it's possible.
Finally, note that there are always possible issues with weaknesses in the servers. For example, right now, someone's selling an exploit kit for Yahoo mail. I don't know whether the vulnerability it relies on has been patched or not, but if it hasn't been, your attacker may be using that method to get access.
In any case, you need to address these issues with AIM, Yahoo and Facebook. -
How do I have multiple Facebook accounts on my iPad?
Hi,
I'm a new iPad user and I'm wondering whether we can have more than
one Facebook account on the device?Each account needs to have a separate address - email address.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
Problem linked wrong Facebook account to student discount, how do I change it
I have two facebook accounts - one for business and one personnel, and by accident I have linked the wrong one to my student NUS extra account - how can I change it?
Sounds simple enough and on the sale of goods act UK I should be able to do it, but I forgot the problem with spotify is that there is is no-one to talk to, and though I looked at a solution on spotify it does not work on my mac.
Hi samhelene97, I was given the advice below by Peter, which ultimately worked. Re: [Windows7] Spotify premium on wrong account [ New ]Options 05-11-2013 10:19 AMHey @mattiasskroder ! Welcome to the community :)
If you could get in touch with the customer services team directly using the online contact form they can get that swapped over for you.
If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.
Peter Peter
Spotify Community Yoda and Bug Whisperer -
Email address cannot be unlinked from Facebook account
Hi, I would like to decouple my Facebook account from Spotify. I happened to create my account against my Facebook account and, after deactivating my Facebook account, found that I could no longer log into Spotify. I reactivated my Facebook account and was then able to log in. I would like to decouple my email address, but it shows in your system as 'in use' and I cannot unlink it. This was frustrating enough that I switched to Rdio several months ago. I like Spotify, though, and want to switch back. I won't though, until I can use my regular email address and not be dependent on Facebook. What I would like is to have my account unregistered so I can create a new account using the same email address I've been using for years, and then sign up for the premium membership. Is there any way to disassociate my Facebook account from my Spotify account? It makes absolutely no sense to me that, because I initially registered with my Facebook account, I now need to forever maintain a Facebook account to also maintain a Spotify membership and that there is no way to separate those two things.
Hey there , welcome to the community!
If you get in touch with Spotify directly through the online contact form they will set you up with a new account and transfer all your music over, so you won't have to use your Facebook account anymore. :)
If you receive an automated response directing you back to the community, just reply to it and you will be connected with an agent that will be more than happy to assist you! Expect to receive a reply within 24-48 hours. If there's anything else you need help with, give me a shout! -
i didnt realise that the facebook account under the iphoto is in sync with my facebook albums. in attempt to increase more free storage space, i deleted the photo albums from my facebook account under the iphoto, then i went on facebook and realise that the photo albums are all gone, is it possible to recover them?
Restore the iPhoto library from the most recent backup that predates the issue.
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Deleted facebook account, can't login anymore to cancel subscription
Hi,
I recently deleted my facebook account and totally forgot that my spotify premium account is bound to it. Now I can't login any longer with said old account, which makes sense. How do I cancel or transfer my subscription over to the new account? I already wrote to the spotify support, but only a automated message came back. I responded to that no-reply message as suggested somewhere in this forum, but nobody contacted me yet...
What am I supposed to do?If your account was created with a facebook login (your username will be a 10 digit number) then you'll need to set up a new account, initially using a different email address) then get in touch with the account team and they'll help get things moved over. If you get an automated response directing you back to the community or to the help pages, please reply to it by email and you will hear back from one of the team shortly.
If your account was created with a spotify username and you connected it to facebook later, you just need to disconnect it from facebook - follow the steps in the first part of this FAQ. -
Why can't I text someone that deactivated their Facebook account?
My son deactivated his Facebook account and now I can't text him from my iPhone via messages.
He can text me.
How do I (or how does he) disconnect Facebook and Messages? He also has iPhone 4.I'm having the same issues with Facebook contacts. I only get like 20 of my 200+ friends to show up in my contact list when I select the group "Facebook". I have a iPhone 5 with iOS7
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Photos and multiple Facebook accounts
I switched from iPhoto to Photos but am missing the multiple Facebook accounts option. As a family we've stored all our photos in Apple's Photos on our iMac. At times we like to share photos to our own Facebook timelines. With iPhoto this was simple. In Photos it seems we have to remove the current FB a/c under Apple preferences, and then add the other one.
Please let me know if there is an easier way. Surely Apple is working on this?Why not just access Facebook with the web browser in the time being? I just tried that, and you can just click the "Account" button at the top, then "Log Out". Ta-Da!
HTH,
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked! -
<blockquote>Locking duplicate thread.<br>
Please continue here:
[[/questions/957008]]</blockquote>
I tried opening my facebook account but nothing helped....I am able to open other websites....and my friends are able to view their facebook account on my laptop....but i dont know whenever i try opening my account, firefox crashes in betweenI have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6. -
I recently updated to the latest version , but in the account settings in add new account there is only email account i can not add facebook twitter or any other accounts , just email, how can i solve this problem P.s. facebook is installed.
Leslie8120 wrote:
I know its been awhile since this post was answered but.... I have the same issue but a bit of a difference. Just downloaded Facebook to my BB 10. Just like the previous person, the Facebook account doesn`t show up under "accounts". So I opened the app and it tells me: "Session expired. Please re-log in to renew your session." After I click OK, a blank "Accounts" page opens up that says on the bottom: Loading accounts...... but even after 25 minutes nothing ever loads.
Any suggestions on how to deal with this?
Just had an idea but didn`t do anything.... deleted the Facebook app and downloaded it again, re-booted the phone by holding down the power button but still no different than before....
Have you tried to keep the power ON and then pull the battery, wait a few minutes and then re-insert the battery, it might just fix the problem
Using the Playbook and the Z10 and the Z30 and loving them
Martin -
Delete Facebook account in settings not possible
Hi,
I made a big mistake and put on the Ipad an old version of the backup, in this backup was the old Facebook adress saved.
The problem is that nobody rememberd on the password of this old facebook account. Now it is impossible to delete this
account in the settings. For some games I need this account, therefore has someone an idea what I can do ?? ThanksI have the same issue and I don't have a place to enter a user name. So how did you change your user name? This problem is only on my iPad it did not follow my iPhone. It happened right after updating to IOS 7.1.1 and now I can't use Facebook for anything on my iPad. I have not changed my login on Facebook. Very frustrated.
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Skype does work on my Mac(Facebook account) but i ...
Skype does work on my Mac(Facebook account) but i can't get Skype to work on my Iphone as well I really would like synchronity on both my Mac and my Iphone
changing everything is a problem because i've memory issues
Used to have an primairy email address that worked but that mailaddress is no more in use!!!
Tried to change that in a new primairy email address but this is impossible!?...
Keep my Facebook account in connection with Mac and Skype as it is with including my Iphone too as well
If one can't change his or hers primairy mail address in that is in use
How can I find any use for Skype when i'm not there and traveling!?
I've tried to explain this issues but can't get in touch with Skype to solve this
Yesterday they send a mail to my primairy mail address that is not in use!?!?...Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
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-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
or
This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
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