Facebook account / Premium issue

Hello,
I had signed up with Spotify through a previous Facebook account and subscribed for Premium. Recently, I have deleted this Facebook account and would like transfer my Premium status to my current/new Spotify/Facebook account. Is this something that anyone could help me with? I was unable to log in to the website using my old information. 

Hey 
You'll need to reach out to us via email using the contact form or on Twitter (which can be quicker) to get this sorted. They'll just need to confirm a few details and then get everything transferred over for you :)

Similar Messages

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    Hi, Facebook deleted, spotify premium still onI've deleted my facebook account, so i can't acces my spotify account on that adress.  Probleme is that the spotify premium is still being up and i'm being charge every month. How can i stop that? thanks for your help. Shqz

    Hi, and welcome to the community!
    If you submit an online contact form; someone at Spotify can sort this out for you.
    Once you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.
    Anthony

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  • Problem linked wrong Facebook account to student discount, how do I change it

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    Hi samhelene97, I was given the advice below by Peter, which ultimately worked.  Re: [Windows7] Spotify premium on wrong account [ New ]Options ‎05-11-2013 10:19 AMHey @mattiasskroder ! Welcome to the community :) 
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  • Email address cannot be unlinked from Facebook account

    Hi, I would like to decouple my Facebook account from Spotify.  I happened to create my account against my Facebook account and, after deactivating my Facebook account, found that I could no longer log into Spotify.  I reactivated my Facebook account and was then able to log in.  I would like to decouple my email address, but it shows in your system as 'in use' and I cannot unlink it.   This was frustrating enough that I switched to Rdio several months ago. I like Spotify, though, and want to switch back.  I won't though, until I can use my regular email address and not be dependent on Facebook.  What I would like is to have my account unregistered so I can create a new account using the same email address I've been using for years, and then sign up for the premium membership.  Is there any way to disassociate my Facebook account from my Spotify account?   It makes absolutely no sense to me that, because I initially registered with my Facebook account, I now need to forever maintain a Facebook account to also maintain a Spotify membership and that there is no way to separate those two things.

    Hey there , welcome to the community!
    If you get in touch with Spotify directly through the online contact form they will set you up with a new account and transfer all your music over, so you won't have to use your Facebook account anymore. :)
    If you receive an automated response directing you back to the community, just reply to it and you will be connected with an agent that will be more than happy to assist you! Expect to receive a reply within 24-48 hours. If there's anything else you need help with, give me a shout!

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    Some general information for a Cloud subscription
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
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