Facebook and Blackberry Q10

I'm really not sure if this a facebook or BBQ10 issue... On my BB I have a the FB app and when I take a picture with my Q10 and upload it to FB it automatically goes to my personal FB profile home page and that's fine.
Lately I added a Business page in FACEBOOK and now I want to take pictures with my Q10 and upload them to my FB business page. How do I do that? I called my service provider and they directed me to Customer Service at BB and the "jerk" told me I had to pay 50 bucks for a technical support call. Everything seems so difficult with BB these days I'm almost tempted to chuck it in and go with an Apple smartphone.! Can someone help me (please). Thanks

First off, I don't have the solution for which you're looking but I am going to save you some running around (and paying $50).
The rep at Virgin made a mistake. He was unaware that Virgin is contracted by BlackBerry to provide support for BlackBerry devices. If Virgin cannot resolve your issue, they are to escalate you to BlackBerry for support at no cost to you. Yes, it'll cost Virgin money to do that but it doesn't cost you. And when I say that Virgin supports BlackBerry devices, I mean they support the devices and the software on it.
So, you called Virgin and they couldn't help you. Call back and restate your issue. If they can't help you this time, ask to be escalated to BlackBerry. If they won't do it, ask to speak to a supervisor. If that doesn't work, email tech support and ask again. If that still doesn't work, ask for Sir Richard Branson's phone number so you can take it up with him. Whatever happens, you're entitled to free support from Virgin until your issue is resolved (whether Virgin does that or passes you off to BlackBerry).
One more thing: Chucking your BlackBerry and running to an iPhone is leaving one problem and running to another. iPhones don't work any better than BlackBerry phones, especially BB10 phones. I know, I've looked around at other forums and have spoken to many, many people. You're better off keeping your Q10 and getting this resolved.
I hope I've helped you. Please keep us up to date.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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Facebook and Blackberry APP World problems

I recently updated BBM and after that Facebook and Blackberry APPs not working. Have upgraded the system software, but still no luck.
Have tried to go to www.blackberry.com/ to download the new version of Blackberry app world, not luck, getting error "A communication failure has occurred. The server may be busy, please try again later. If the problem persists contact your service provider."
when trying to access Blackberry app world, giving error "A Blackberry Identity update is needed. " and when I click yes, I am getting this "Blackberry Identity installation failed. Please try again later.(80003)
Is there anybody that can help me, please!!!

Hello !
Try connecting to App world after connecting your device to WiFi.
Or else,
There is an alternative for your problem to resolve.
What you do is connect your BlackBerry Smartphone with USB cable to Internet enabled desktop/laptop.
Go to the link mentioned below:
http://appworld.blackberry.com/webstore/
On top right of the page there is a option "Sign In".
Login with your BlackBerry ID and password.
From here you can download all as you do it for Appworld.
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.
Thanks.

Facebook and BlackBerry App World

Hi I've upgrade Facebook and App World new version BB 8520 and they all gone on to my Homepage.Help me on this.

Hello,
"they all gone on to my Homegage"...do you mean that the icons are now on your homescreen, when they used to be somewhere else? Or do you mean that the icons are now completely missing from your homescreen? Sorry, but I cannot understand your situation from your post as it is written...
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Exchange Server 2010 and BlackBerry Q10

I would like to connect Blackberry Q10 phones to our mail server. The server is a SBS 2010 and it already uses PPTP vpn.
I would prefer using VPN, rather than a forwarded ports for the services.
The phone doesn't support PPTP, and it has errors when using IMAP.
The phone supports Microsoft IKEv2 VPN, that would be the best solution but i cannot make it work.
The phone connects perfectly on corporate WiFi when using Exchange ActiveSync connection settings.
Can you help me with some guidance? How can I set up an IKE2 VPN or how can i put ActiveSync, or POP3 ports safely on the web? And if it's POP3 then, how can I configure it, so the mails are remaining on server?
Thank you for your help!

If you have the phone accepting ActiveSync internally, you have half the battle. Now you need to proxy your CAS to the Internet (only need port 443 for this) and you will be set. Read the following page and its subpages for the details of ActiveSync
and what you need to do to enable it externally:
https://technet.microsoft.com/en-us/library/bb124396(v=exchg.141).aspx

T-Mobile and BlackBerry Q10 OS updates

Will BlackBerry be providing standalone OS updates for our BlackBerry's? I read an article that BlackBerry ended its contract with T-Mobile for selling it's phones, does this mean we won't be getting the latest updates for our devices? Once 10.3 releases will BlackBerry provide a standalone update for the Q10 and other phones? T-Mobile in my area is fantastic, and I won't go to another brand of phones, but I would still like to get the latest features from future updates.
I know with my old blackBerry Bold 9700 I could download the software from BlackBerry.
just wondering. thank you.

T-Mobile would be responsible for supporting any phone bought from them for one year (the one-year warranty) so I'd say you can expect updates from them for another year.
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

BlackBerry Z10 vs BlackBerry Q10: Which phone is the best choice?

Device
Z10
Q10
Display
4.2-inch, LCD, resolution of 1280 x 768 pixels, and 356 pixels per inch
3.1-inch, S-AMOLED, resolution of 720 x 720 pixels,
and 330 pixels per inch
Processor
Dual-Core 1.5GHz – Snapdragon S4 Plus
1.5 GHz dual-core QualcommMSM8960
Memory
2 GB of RAM
2 GB of RAM
Storage
16 GB internal; MicroSD card slot for expandable storage up to 64 GB
16 GB internal; MicroSD card slot for expandable storage up to 64 GB
Camera
8MP rear camera, 1080p HD video recording, and 2MP front-facing camera that records 720p HD
8MP rear camera, 1080p HD video recording, and 2MP front-facing camera that records 720p HD
Platform
BlackBerry 10 (10.1 update still rolling out)
BlackBerry 10.1
As you can see from the chart above, the BlackBerry Z10 and BlackBerry Q10 are almost identical when it comes to specs. wever, I found the Q10 offered a better quality screen that also provided more impressive viewing angles. This is due to the Z10’s lesser quality LCD Disply that only pumps out a resolution of 1280 x 768 pixels, while the Q10’s S-AMOLED 720p screen flourishes above.
In the end, I came to the conclusion that the handset that appeals to the larger majority of smartphone customers is the Z10. This device represents what people are accustomed to in the year 2013, while the Q10 appeals to a shrinking customer base that prefers a physical keypad over a virtual one.

Q10 vs. Z10 is a highly personal choice. As you pointed out in the specs the basic internals are identical. It comes down to full touch screen vs. physical keyboard. For a traditionalist like me it's the Q10 FTW. But then I cut my teeth on BlackBerrys all the way back to the 7230 model. BlackBerry's outstanding physical keyboard is ingrained in my DNA by now. I've also used Android phones and an iPhone so I'm no stranger to the full touch screen, and I even got used to the on-screen keyboards with that form factor. But the Q10 for me has just enough of a screen that I don't miss the full size screen too much, and it's more than compensated for by the keyboard I love so much.
The best choice is to have them both! But if you must pick one, best to go to a store and try them both out for as long as the sales reps will tolerate you.

Q10 Persistent Problems with Notifications Facebook and Deletion -- where do I find a work around or fix.

This has been an issue since acquisition in July. Very frustrating experience ! Most current update has been applied and since no fix. Patience is thin.

do you get the same screen as ive posted here > https://supportforums.blackberry.com/t5/BlackBerry-Q10/Facebook/m-p/2712239#M14753
this has been happening all over the world on various phone suppliers and networks and there has still been no official reply from what the problem could be.
its happened to me 3 times within a week and been fine ever since.
no idea if its a phone,3G,4G,supplier,facebook problem.

Facebook and Twitter for Blackberry..

Is Facebook and Twitter for Blackberry fine? I tried to download it to my BB phone but it says it doesn't support it. Do I have to download a different link? I need help asap.
I love my BB!

I got mine working. If your service provider is globe you should use their service which is BB Social but 300 a month. BB SOCIAL ON send to 8888. You'll get confirmation messages and twitter, facebook and adding email will be no problem.
I love my BB!

Synchronizing Outlook Calendar and Contacts with Blackberry Q10

I got a new Blackberry Q10 device and wanted to synchronize it with my Outlook calendar and contacts on my notebook. I installed Blackberry Link on the notebook. But in a pop down menu I was only allowed to choose from 2 pst-files which are not the correct ones. The one I want to choose is in another folder. But how can I select this one to synchronize with?
Thanks for your help. And sorry for the silly question, but I am only a very normal user without any specific know how.
Kind regards
Malika

Hey MalikaBauer,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Is the Microsoft Outlook profile that you're currently trying to access on an Microsoft Exchange server or is hosted at a different location? If so, you will not be able to access that PST with BlackBerry Link.
BlackBerry Link currently only supports local PST files.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Facebook and Twitter for Blackberry Enterprise Service (BES) 5.0.4

We have a restriction in our organization to app world, and we are doing a POC for Facebook and Twitter apps. We want to allow users to download/access certain apps only.
We plan to publish this on to the user handset thorugh BES. Can someone, tell me where can i get the installation file (alx and cod) for Facebook and Twitter. Also, is it safe to use these file in enterprise set-up, i mean there is no leagal issues?
Thank You.
Regards,
Ashish
Solved!
Go to Solution.

Hello ashishl,
Thank you for your question regarding obtaining the Facebook and Twitter applications.
All of the applications that BlackBerry makes are available via the BESC.
Here is the link for the site: www.blackberry.com/besc
Let me know if you have any other questions.
- LW
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Accept as Solution for posts that have solved your issue(s)!

I cannot download Facebook and I don't have a blackberry world icon

I have just purchased a secondhand blackberry curve 8310 from ebay and I cannot download Facebook and I don't have a blackberry world icon on the home page. When I try to download facebook it says my device does not support this function. I have tried removing the battery while the phone is still on and registering via advanced options - host routing table, but no joy. Any suggestions?

Hey sambrook,
Welcome to the forums.
Here are the system requirements for Facebook for BlackBerry.
To use Facebook® for BlackBerry® smartphones, the following is required:
A wireless service data plan that supports SN applications
Wi-Fi connectivity
A Facebook account (an account can be created from the app)
2.7 MB of available application memory
BlackBerry® Device Software v5.0 or later
If you are using a BlackBerry curve 8310 as listed in your profile then you most likely are not running Device Software version 5.0 or higher.
From your BlackBerry browser try to download Facebook by going to www.BlackBerry.com/Facebook and choose the options that says you do not have App World access.
Let us know how you make out.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

I am looking into Buying Retail a New Blackberry Q10. Doing this to avoid having to Give up my old Data Plan. Have read that when you activate a new Phone it forces you to pick a new Plan. Is this True? and How to I avoid this? 20 Year Verizon Client

I am looking into Buying Retail a New Blackberry Q10. Doing this to avoid having to Give up my old Data Plan. Have read that when you activate a new Phone it forces you to pick a new Plan. Is this True? and How to I avoid this? Any other advise in this matter would be greatly appreciated.
20 Year Plus Verizon Client

The only "unlimited" plan I can think of where this would not apply is the old Connect plan for multimedia/basic phones. That unlimited data, on devices such as the LG Voyager, EnvTouch, and other "multimedia" devices is not the same.
If you currently have an individual $29.99 unlimited data plan with a 3G Smartphone, then you can buy a BBQ10 retail and activate it with the same data plan and keep the unlimited.

Blackberry Q10 Contacts Issues

We are having some issues with the Blackberry Q10 contacts and how it merges contacts together.
All of the contacts needed in the phone are stored in an Exchange account. When we added the Facebook, LinkedIn and Twitter accounts, it added contacts from those accounts as well into the contact list. We do not need these contacts to be synced, but I didn’t see a way to add the accounts without having the contacts sync with the phone. The major problem we are having is that the phone is merging contacts of seemingly random people. It would merge people together with completely different names with seemingly no reason to merge together. This leads to various issues like the wrong picture showing up and the wrong name showing up while making and receiving calls.
In addition to wanting help with resolving this issue, I have a few relevant questions.
1) Is there any way to Unlink all of the contacts so we can quickly resolve the issue of random people being merged together?
2) Is there any way to have Facebook, Twitter, and LinkedIn accounts on the phone but without having their contacts/connections synced into the phone’s contact list?
Thanks

As stated you can unlink them one by one. You can also remove Facebook, Twitter etc contacts from the phone book list. By swipping down from the top of the screen, then select settings. There you will see, show accounts in contact list. You can select off to remove Facebook, Twitter etc.
However if you have a contact in your phone book who is also one of your Facebook, Twitter etc etc friends, those contacts details will be linked together and as stated, you'll have to unlink them one by one.
Craig Ashcroft Elite UK
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Release date of blackberry Q10

When will the blackberry Q10 be available in South Africa. What is the estimated price for the gadget?

According to Vodacom the BlackBerry Q10 is due to be released there today. Looks like you can order it from their website here: http://www.vodacom.co.za/personal/phonesandpackages/deals?deviceId=1836
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Facebook and twitter

Hi admin,I did upgrading to facebook and twitter applications on my blackberry 9800 tourch,since then I can use them cus I keep having this message uncaught exception,I can see that of facebook icon and that of twitter is no where to be found.what is it I can do to resolve this.help me!!!!
Solved!
Go to Solution.

Hi! Welcome to the forums.
Follow this thread for Facebook http://supportforums.blackberry.com/t5/BlackBerry-World/solution-on-isssues-with-Facebook-for-BlackB...
For your twitter app, try downloading it again and see if it prompts you to replace existing app, click replace.
Good luck
Click " Like " if you want to Thank someone. If Problem is resolved accept it as a "Solution ", so that others can make use of it.
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

Facebook and Blackberry Q10

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