Facebook and other websites not loading properly in Firefox (Solution)

Question

This is for anyone who has had issues loading Facebook, eBay, twitter or any other site which shows plain text pushed to the left hand-side of the screen and fails to load images.
This issue had me stumped for about 3 hours. No matter what I did. No matter what I disabled. The problem remained. I cleared my cache, reset cookies, disabled addons, reset Firefox to default settings and kicked my pc a few times for good measure.
The problem was fairly simple and at my end, this is not a problem with firefox. SSL certification for facebook was being deemed invalid and therefore the site failed to load properly. Now because Firefox doesn't deal with SSL certificate failures, there had to be something else going on in another program. I then realised that Kaspersky Internet Security 2013 was the problem. If a website failed SSL certification for any reason Kaspersky Blocks access to the site which was causing the page to not load properly. You have to disable Kaspersky's SSL certifcation checks to be able to run the websites properly. You need to load your Kaspersky main menu and click Settings once there go to the tab that looks like a cardboard box (Object Detection Settings and Exclusion Rules) then when you can see a list of different options select Network and you should see Monitored Ports and Encrypted Connections Scan, disabled the encrypted connections then reload Firefox and try the webpage that wouldn't load. To know that kaspersky is the problem, you will get a dialogue saying you have to add facebook as an exception since it failed SSL Certification and this was the culprit for me atleast.
I looked at the mozilla support forums and it seemed to me, many people were getting this issue and some issues went completely unresolved and there was no mention about Kaspersky, so I hope this helps.'''bold text'''

Answer 1

Hi Hindhaughlee, <br />Thanks for the post.
This may not be the best place to post such a solution but maybe some users will find it. If it turns out to be a major problem with a simple solution maybe we will manage to document it somewhere.
Are you able to provide more details please:
* exactly what software and software versions is the problem with ? <br /> You appear to be a Windows 8 user, but presumably the Kaspersky software may be applicable to other Windows versions, which Kaspersky software is this tested with ?
* What is he exact error message or warning that Kaspersky generates in this situation ?
* is the problem documented elsewhere, preferably in a public open site, if so maybe you could provide a link
* can you detail simple but exact detailed Steps To Reproduce that will enable others to test out this problem and solution.
Cheers
John <br /> <sub>One of the forum moderators J99<sub>
P.S. <br />
Anyone with this problem finding that the solution works may wish to vote for this thread and solution. Or if someone else can produce links to examples of this or you are able to give precise Steps To Reproduce please add a post of your own.