Facebook application Not responding

Dear Concern,
By the way of introduction My name is Sohail Ahmed. From India, Coming to my problem i'm using BB torch 9860 since past two years and since past ten days Facebook application isn't responding and I don't know why. I have contacted my service provider for the issue but the response was to contact BB support as facebook is a third application. I have even tried Deleting the app and reinstalling for 4-5 times now but no luck.
Please help me with this at the earliest.
BB pin : 28A2A217
P.S : When I touch the Facebook application icon my phone freezes.
Regards,
Sohail Ahmed.

Hello Sohail1004.
First make a backup of your device information to the DM.
It is recommended that you return to update the OS on your Blackberry ...
Remember to apply a Factory reset + Wipe + Wipe and then load the OS of your respetivo 9860.
He then proceeds to install applications via browser or BbWorld.
Regards.
Kudos **Do not forget to give those people who help and advise you regarding your questions, as well give the answer like**
@ gutijose14
BBM Channels PIN: C0007093A
Do not forget to give LIKE Those people who help you and advise you about your doubts. if the review has been SOLVED** # 4LL #ÉliteRoad Make a backup of your BlackBerry
BlackBerry Protect and BlackBerry Link constantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I

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Facebook application Not responding