Facebook on a MacBook has hundreds of glitches
I've just recently created a new profile on Facebook and can't get it to work properly, which is driving me crazy!
Basically, nothing stays the same on it when I change or update the information: profile picture (thumbnail different to the main pic, or even 2 different thumbnails), pictures disappearing and reappearing, info (once it shows, once it doesn't), friends, account & privacy settings (verify your e-mail like a million times), wall posts, notifications (same notifications over and over), etc. Everytime I click on anything it reverts to the old information, then click again, it suddenly changes to the new (or not), and then back to the old, so I have no idea what actually everybody else is seeing.
I'm running all the latest software: Snow Leopard 10.6.7, the latest Flash and Java, and the latest web browsers. Tried it in Safari 5.0.4, Firefox 4 and Chrome. Same story. Cleared cache, temp files, history. Doesn't work. Closed the profile and opened a new one 2 weeks later. Again, same story. Tried it on someone else's iMac. Same story.
But then I tried Facebook on an old and tired Dell and everything worked like a breeze. Just did what I was telling it to do. It seems there are only problems with Macs.
Any help is very much appreciated.
Thank you.
Hi,
Quit Safari.
Open Keychain Access (Applications/Utilities) Select Passwords on the left.
Delete the Facebook keychain. If you can't find it, type in facebook in the search field top right corner of the window.
Reopen Safari. From the menu bar click Safari/Preferences then select the Security tab. Click: Show Cookies. Delete all Facebook cookies. You can type in facebook there also, click Remove All
Empty the Safari cache either from the menu bar, click Safari / Empty Cache or Option + Command + E on your keyboard.
Go to Facebook. Login as you normally do with your user name and password. You should be prompted to save that data, click Yes. That will create a new keychain for you.
If you still encounter problems, go back to Safari / Preferences then select the Extensions tab. If you have any installed, turn that off, try Facebook.
Carolyn
Message was edited by: Carolyn
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You should contact AppleCare as soon as possible.
MBP is in warranty for 1 year from the date of purchase.
AppleCare: 1-800-275-2273.
Standard troubleshooting step for these kinds of issues is to reset SMC.
Reset SMC. http://support.apple.com/kb/HT3964 -
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Welcome to the Support Communities!
I'm sorry to hear you are having issues with your keyboard & trackpad on your Macbook Pro.
A good troubleshooting step for this issue is to reset the PRAM and SMC on your system. The following articles will show you how to do that. Also see the final article in this post that addresses general issues with jumpy or erratic trackpads.
You can click on the links to see more details and screen shots.
I've highlighted the pertinent information for you below.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
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Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the System Management Controller (SMC)
Resetting the SMC on Mac portables with a battery you can removeNote: Learn about removing the battery on MacBook and MacBook Pro.
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Resetting the SMC on portables with a battery you should not remove on your own
Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
About NVRAM and PRAM
http://support.apple.com/kb/HT1379
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
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Release the keys.
Portables and Magic Trackpad: Jumpy or erratic trackpad operation
http://support.apple.com/kb/TS1449
I hope this information helps ....
Have a great day!
- Judy -
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Resetting NVRAM / PRAM
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