Facebook Video Calling freezes web cam

I am facing an issue when placing video calls via facebook either on Safari or Chrome ( I haven't tried other browsers). The problem is that when I place the call, I can see my own image (video) on the top right corner (small window), but I can't see the other person's video on the big window. Everything freezes by the time the person I am calling accepts the call. The problem does not happen when I place a call on Skype.
If anyone knows how to solve the problem, I'd really appreciate.
Regards,
Diego

HI,
There is or was a setting at Facebook that was need to be set for "other" Browsers.
It seemed to allow Logins from a different computer such as a Library and Internet cafe service.
It also seemed to be needed for app like iChat and Messages to also be able to log in.
11:04 pm Saturday; November 2, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Similar Messages

Facebook video calling freezing issue!

When I start a video call on facebook with Google chrome or Safari I experince this issue:
After starting a video call and the other person accepts the call and it starts to load, then once the person is conneted I see a small screen with my webcam's view at the top right corner of my browser but the issue is the big screen also has a frozen view of my webcam (a photo of me when I first got connected to the call) and the other person can see/hear mebut I'm only able to hear him/her without being able to see them!!!
These are my details:
Macbook Pro - 13-inch, Late 2011
Software: Mac OS X Lion 10.7.5 (11G63)
The diffrent browsers I have tried using are:
1-Google Chrome Version 29.0.1547.76
2- Safari Version 6.0.5 (7536.30.1)
*Ps I have no issue using Skype
please if anyone knows how to solve this reply to the post.
Best Regards,
Khaled

It sounds like it might be a software issue. Check for latest versions of third-party software like chrome, facebook extensions, etc., and either update or uninstall them to test whether the problem remains.
It might also be a problem with network speed or signal quaity. Both ends of a video connection must meet minimum system requirements, so both of you should test with other callers to find which end(s) of the connection has the cause of the problem.
Also click this -> Troubleshooting FaceTime link for other ideas.
Message was edited by: EZ Jim
Mac OSX 10.8.5

Why won't my camera work in Facebook video call?

Have a new MacBook Pro running Mavericks. When I tried to use the video call feature in Facebook, it told me I didn;t have the necessary java to execute the install. I downloaded the file suggested online (Java for OS X 2014-001: How to re-enable the Apple-provided Java SE 6 web plug-in and Web Start features) and the install went through. However, when I try to make a call it connects, I can see the other person's video and hear her/him but my camera does not activate (No green light. Person being called can hear me, but no picture appears for them). FaceTime works fine. Skype works fine. Google+ Hangout asks me to give permission to use camera, but hangs up. I also tried to make a FB video call in Safari and that did not work either (same problem).

varhodes wrote: Why won't my camera work in Facebook video call?
Because something is wrong.
You've done well determining that there is nothing wrong with your Mac or its Apple Software.
Search FaceBook Help for answers to your FaceBook question.
Message was edited by: EZ Jim
Mac OSX 10.9.4

I got a macbook pro 13 inch core i5 late 2011 , it came with osx lion and i been using facebook videocalls normaly , now i updated to Mountain lion but when i use facebook video calls in (safari ,chrome ) i see the window box but i only see my self i c

i got a macbook pro 13 inch core i5 late 2011 , it came with osx lion and i been using facebook videocalls normaly , now i updated to Mountain lion
but when i use facebook video calls in (safari ,chrome ) i see the window box but i only see my self i can hear my friends but cant see em, they also can see me and hear me but i just see me and hear them .
any ideas ?

Your wifi problem sounds very much like the problem I had. The wifi would drop out, the icon showed it was still connected. If I turned it off, I couldn't turn it back on. Another user here pointed me to the problem, which was the wifi cable (the flat cable goint from the card to the motherboard). I found it on ebay for $13 and it's been running fine since I replaced it. This is the repair guide for your machine. The part number will be on there if you click the link.
http://www.ifixit.com/Guide/MacBook+Pro+15-Inch+Unibody+Late+2011+AirPort-Blueto oth+Cable+Replacement/7510

Facebook video calling / chat does not work after windows 8.1 upgrade / update from windows 8

I originally had windows 8 where facebook calling was working fine.
I upgraded to 8.1 (Single language), since then I am unable to see the Facebook video calling button.
Facebook videocall button disappeared in each profile.I tried firefox, chrome but all ended up the same.
Please help.

Hi,
Please check this fix:
To activate video calling
https://www.facebook.com/videocallnow/posts/250167428331356
Please Note:
This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore,
Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you
completely understand the risk before retrieving any software from the Internet.
Kate Li
TechNet Community Support

HT201177 When using Facebook video calling, why can I not see the image of the person I am speaking with but the other party can see my image.

When using Facebook video calling, I am not able to see the image of the person I am calling but the other party can see my image. This problem just came up.

When using Facebook video calling, I am not able to see the image of the person I am calling but the other party can see my image. This problem just came up.

Does Firefox support "Facebook video calling?

The video button for "Facebook video calling is not showing up. I check the help page for Facebook to see if Firefox browser supported it. It said it did. I installed the "Facebook Video Calling Plugin". But the icon still does not show up.

Hi,
Please check this fix:
To activate video calling
https://www.facebook.com/videocallnow/posts/250167428331356
Please Note:
This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore,
Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you
completely understand the risk before retrieving any software from the Internet.
Kate Li
TechNet Community Support

Can we record a video from a web cam and let saved video take our previous setting

Can we record a video from a web cam and let saved video take
our previous setting
fps: 20
bitrate: 1000
Size: 500*400
can we configure that in code or is it a webcam specs?

Hi, Vikas-
After a brief bit of research, you're definitely hitting upon the limitation of the browsers. Not all of the browsers have implemented this part of the HTML5 standard, so you're going to either have to use Flash or be limited to these specific browsers.
Thanks,
-Elaine

Can you please record a video from a web cam with inital setting

Can you please record a video from a web cam that has the
following specs
fps: 20
bitrate: 1000
Size: 500*400
can we configure that in code or is it a webcam specs?

QuickTime Player Pro can't record the screen.
QuickTime X can record the screen (but only all of it and not just a window). It's a part of Snow Leopard.

Facebook video calling software encountered an error when starting

hp pavilion cto notebook
dv4t-4200
when i was trying to have a video call on facebook,
even i reinstall th FB video calling, unable to solve it...
but skype video calling is working perfectly,, but i cant do same on facebook video calling,, please help me out from this sucking error...

my laptop bought from USA.
hp pavilion dv4t-4200 cto entertainment notebook pc
Windows 7 Home Premium 64-bit Service Pack 1
Product number: A1M02AV
Yes the other video msgs like skype works perfectly....
if i click on learn more button i am getting
this is what i am getting, and i have done with all the above methodes...
and no use, i was unable to use it,,, [please help me]

Ipad retina Facebook video call!

The speaker and webcam is not working when I used the Facebook Video call with Vichat app. which app is best in video calling? when I open the account and privacy setting, they are showing the same but on the P.C. I know it is different.
can somebody please help me. Thank you.

Start here:
http://support.apple.com/kb/HT4319

Since i made the upgrade to mountain lion i¡m unable to make facebook video calls , i can,t see other's people webcam

since i made the upgrade to mountain lion i¡m unable to make facebook video calls , i can,t see other's people webcam

I am having this same issue on my Macbook Pro Early 2011 running Mountain Lion. I try and use Facebook video chatting as I usually would, and although the other person can see me, what I see on my end is a still picture from their webcam that is often flickering between what my own webcam is picking up, and it continuously flickers with static lines (picture an old TV getting bad signal).
Skype is also behaving strangely since I upgraded, although it's flip-flopped (Skype is not letting others see me but I can see them)
With both Skype and Facebook, audio is having no issues.

Disable Facebook video calling problem

I Installed facebook vdeo calling, then I did want to use it any more so I deleted the .bundle file from the liberary>internet-plugin folder.
I am still getting a warning window which pops up for less than half seconds and then disappear even before I can read it..
In the conlole folder I saw the error message as
I have deleted the .bundle before but my safri still shows that that plugins installed
Facebook Video Calling Plugin
Facebook Video Calling by Skype — from file “FacebookVideoCalling.bundle”.
MIME Type
Description
Extensions
application/skypesdk-plugin
Facebook Video Calling plugin provided by Skype
.. I am just one user on my system, hence I have only 1 liberary folder.
I tried reinstalling the facebook videocalling again so that I will be able to see the .bundle file but it still wont show the file in the internet-plugin folder...
the video calling works fine but I want to delete this plugin, what should I do?

Hi from Ensenada, Mexico....   I have the same situation some hours ago, and the unique thing you need to do, is next:
1. Go to your "Home folder", locate the Library folder, then your "internet plug-ins" folder, inside this you will see an Alias file named "FacebookVideoCalling.bundle"
2. Point and select it with the mouse, then, click it with the second finger click or "CTRL + CLICK", a pop-up menu appear, select from list "show original"
3. If you erased the "Alias file", please go to this location:
     In a finder window, locate your home folder from the left navigation panel, the route will be
     "your home folder"> Library> Application Support> Facebook> Video> 1.1.0.12> "FacebookVideoCalling"
     { this route appear in my OS X Lion}
4. The "FacebookVideoCalling" is an application, I recomend that you use an unisntaller software like "TrashMe", if not, just remove all the Facebook Folder sending to the trash....
5. Is everything to do....   Regards !!!

Facebook Video Calling Security Question

When I try to use video chat in Facebook, I'm directed to download a file. The file is "FacebookVideoCalling_v1.6.jar" and it comes with this message:
Your security preferences allow installation of only apps from the Mac App Store and identified developers."
I don't want to change my security preferences because Facebook refuses to register the program on the App Store.
I also have a valid Skype account and have linked Skype to Facebook.
How do I use Facebook Video calling without relaxing my security protocols?

Thanks for the quick reply. I should have made clear that I know how to make an exception for this piece of software. I'm probably more troubled that Facebook doesn't seem to care enough about security to register the program. Is there cause for concern? Before posting this, I was reading various blogs that expressed concern about FB collecting private data while users are engaging in the video chats. I'm not usually a conspiracy theorist, but in the case of FB it sometimes seems warranted.
Is there anyway to use security sanctioned video chat software on FB or is the only option to download their offering and then pull the drawbridge back up?

Streaming video using a web camera is choppy

Hello,
I have an swf program built with flex which displays video from a web camera. The problem is that the the video is being displayed a bit choppy. You can see an example at https://www.completelyonlinetestserver.com/Flex/videobox.html. Try holding a piece of paper with writing in front of the camera and you will see that the writing is very choppy.
What can I do to make the video clearer? Any help would be very appreciated.
Thanks
Armen

Hmmm...I dont have the drivers installed on my computer for my web cam to work, but when I compile that example do get the trace output, "You need a camera.". So that part works. Below is the code ported into an MXML file.
<?xml version="1.0" encoding="utf-8"?>
<mx:Application xmlns:mx="http://www.adobe.com/2006/mxml"
                layout="absolute"
                applicationComplete="CameraExample();">
     <mx:Script>
          <![CDATA[
          private var video:Video;
        public function CameraExample()
            stage.scaleMode = StageScaleMode.NO_SCALE;
            stage.align      = StageAlign.TOP_LEFT;
            var camera:Camera = Camera.getCamera();
            if (camera != null)
                camera.addEventListener(ActivityEvent.ACTIVITY, activityHandler);
                video = new Video(camera.width * 2, camera.height * 2);
                video.attachCamera(camera);
                addChild(video);
            else
                trace("You need a camera.");
        private function activityHandler(event:ActivityEvent):void {
            trace("activityHandler: " + event);
          ]]>
     </mx:Script>
</mx:Application>

Facebook Video Calling freezes web cam

Similar Messages

Maybe you are looking for