Facebook videos play, but foreground is blank white.

In internet explorer 11, running the latest version of flash, Facebook videos will load and play, but the video is replaced with a blank white box. I can hear sound, and when the bottom bar is visible the bottom portion of the video is visible in the background.
The flash player settings do come up on the object when right clicking and selecting 'Settings.' While the settings dialogue is up, the video is again visible in the background, faded.
I confirmed that videos play correctly in Google Chrome, but the computer's main user dislikes using other browsers. As far as I could conclude, videos on other sites play correctly.
I searched for solutions to this issue, but I have yet to find it described anywhere near the same, nor has any general solution or quick-fix worked yet.
Things I have tried:
Resetting IE settings
Resetting IE advanced settings
Resetting IE advanced settings and personal data
Disabling Hardware Acceleration
Uninstalling & Reinstalling video drivers
Uninstalling & Reinstalling IE11
Uninstalling & Reinstalling Java
Uninstalling & Reinstalling Flash
Installing Shockwave player seperately
Uninstalling IE11, Java, and Flash, rebooting and cleaning up unused system files and registry errors, then reinstalling everything
None of these seem to have any effect.

Start>Control Panel>Adobe Flash>check for updates from Adobe.
yes you will probably have to reboot.
and/or
Start>Control Panel>Java JRT (Oracle Java RTE) check for updates from Oracle.
Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to
raise a question, it's highly recommended you head on over to http://answers.microsoft.com
Please include the FULL address of any web pages or sites with your questions to answers.microsoft.com
In the first instance if you are having trouble with a work computer, consult your system admins or Help Desk.
Regards.
Rob^_^

Similar Messages

I have 60gb ipod classic. Music plays, but screen is blank or white.

I have 60gb ipod classic. Music plays, but screen is blank or white. Resetting has not worked. Lines show when reset, but no Apple logo. Is display shot?

Hello Paul,
I would be concerned too if my display on my iPod classic was not working. I recommend going through the steps in this tutorial. If it is a software issue, these steps should resolve the issue:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thank you for using Apple Support Communities.
Best,
Sheila M.

Display video on time line is blank (white) Error message appears

Display video on time line is blank (white) Error message appears stating display drivers are incompatible. Upgrade Display Drivers. According to computer software all drivers are current

VDOSurger
Back in the days of Premiere Elements 9.0/9.0.1 BadDrivers.txt file took on a life of its own after I started the following thread on that display card error.
http://forums.adobe.com/message/3177024
The following is a significant excerpt from that thread in which Daksha123 went into BadDrivers.txt file and what it is all about
(It was/is my understanding the Daksha123 was writing at the time from Adobe.) Dakasha in an earlier post in that thread gave the BadDriver.txt deletion fix which worked for me and so many others. Mine at least on a permanent basis.
Dakaha123 wrote:
If GPU card is available on a system, PRE9 uses that card for faster and smoother playback. If the driver version installed on the mechine is not compatible with PRE9, that driver version is stored in BadDrivers.txt file and then PRE9 runs in pure software mode to avoid any further crashes/problems due to that bad driver. It generally happens when driver promises to support some GPU capabilities but actually doesn't support those capabilities at all...
In this scenario, PRE9 shows a warning message to users that driver installed on the machine is not compatible and user should update display driver. Generally updating to latest display driver should solve this problem: if latest driver is compatibe with PRE9, PRE9 will run in normal mode with faster and smoother playback. (As in case of Hunt & jjjbbbqqq)
Sometimes, as in case of Ron, even the latest driver shows *inconsistent* incomaptibility with PRE9. And in this case deleting "BadDrivers.txt" file should work.
If an user is observing consistent incompatibility (even after deleting "BadDrivers.txt" file the same message pops up again) with the latest driver then that driver is really a bad driver for PRE9 and with that driver PRE9 will always run in pure software mode. There is a very little probability of this kind of card and driver.
So in summary,
if user is getting warning message : "We have detected an incompatible display driver. To get a better and faster playback performance, please update your display driver "
1. User should try to get the latest driver for the card available on those systems,
2. If user is getting same message again even after updating the driver, try to re-launch app after deleting BadDrivers.txt file,
3. If even deleting “BadDrivers.txt” is not working and they are again getting same message, then that driver is really a bad driver for PRE9. PRE9 will run in pure software mode in that case.
ATR

When using Firefox certain videos play but the image is green and distorted.. help?

Firefox 3.6.8 and 3.5 (I downgraded to see if that would solve the issue)
Windows 7
Intel Core i5
Flash Player: WIN 10,1,53,64
When using Firefox certain videos play but the image is green and distorted. The image turns into lines and sometimes it half of the screen of the video. Examples are streaming MLB.tv video and some vimeo videos. The odd thing is that it isn’t all Vimeo videos. Is this a flash issue?
The issue does not happen with Internet Explorer which leads me to believe this is an issue with Firefox. I downgraded to 3.5 and the issue still persists.
Screen Caps: http://yfrog.com/1x46496103j and http://yfrog.com/n112309689j
Any help?
== URL of affected sites ==
http://

Try disabling hardware acceleration in your [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash settings] (using Firefox, right-click on any Flash object on a webpage, select Settings, uncheck "Enable hardware acceleration on the Display tab).
Ref:
http://kb.mozillazine.org/Flash#Performance_or_display_issues_with_certain_Flash_videos

Video plays but no audio. Help!

I have a 2011 MacBook Air with the proper configurations and Mountain Lion. I am trying to take an online course. The video plays but no audio. I have tried all the suggested fixes, but nothing works. Everything else works on my computer with no problem. I need help fast. Any ideas or known issues?

Sorry, I read the forum rules . Thanks for the reply, but I haven't actually updated the Nvidia drivers in a while. Right now they are on 311.06. I keep them at the stock clock speed as well. Also have a slightly overclocked i5 2500k. but that never effected Adobe products before.
I wonder, does VLC Player at all affect clip playback? I think I saw there little traffic cone.
Yup. Is PP CC using VLC instead of Quicktime? And/or would that have an effect on playback? Also how would I correct that? I imagine uninstalling VLC would.
Well, I uninstalled VLC, and now the Quicktime logo shows up just before the thumbnail loads instead of the VLC logo. I'm gonna assume that means that PPCC is using quicktime, but I STILL get no video in preview playback!
Starting to get frustrated.

HT201343 my video plays but the sound only comes out of my computer not my tv???

my video plays but the sound only comes out of my computer not my tv???

I have tried to connect and Jambox and have the same problem; bluetooth speakers are connected and chosen but sound comes out of computer speakers.

Youtube and Facebook video play issues

I purchased a new PC about 4 months ago a
Dell XPS8100 Studio.
Its an I7
Windows 7
IE 8.0.7600.16385
Flash player 10.1.85.3
Recently it updated the Flash and I'm pretty sure it was from that point on I have had issues playing videos on Facebook and Youtube.
If they don't start straight away you can hit refresh a few times and it will start to play but only run for about a min before it stops and the loading image occurs. Of course if I hit refresh again, it just takes me back to the start of the video.
The other alternative is that it will play about 4 seconds and then the downloading image appears and it does not play anymore. It does not seem to be a case of waiting to complete as I have waited and waited.
There is nothing wrong with my internet connection which is fast enough for smooth Video messenger conferencing.
I have not changed any of my antivirus (McAfee) or firewall settings.
I have sucessfully unistalled the Flash Player with the download tool and re-installed.
I'm using the 32bit IE8
This is driving my absolutely NUTS!!!
Please can you advise of a fix or which earlier version of Flash is likely to restore what used to work...
Rob

I have right clicked on the video and disabled hardware acceleration, I have also adjusted quality to low and there is no improvement.
Basically when you look at the playbar, the buffered video never moves during playback so it stops when the initial content of the buffer is exhausted.
This used to work with no issue until about a month ago.
Which Adobe files do I need to roll back?
Robert

A purchased downloaded tv show says it's playing but screen is blank..how do I get it to play?

I downloaded a tv show from the iTunes store . I started to play it and put it on pause and then when I tried to play it later the screen is blank. Other downloaded shows will play but not that one...please help.

How to report an issue with Your iTunes Store purchase

Video plays but do not hear sounds

I have exported my video and downloaded it to my ipod but when the video plays, i do not hear the sound. The sound works when i listen to music though, any ideas on why sound doesnt work w/ video?

thanks

Problem: Audio from the video plays, but video does not show.

Hi,
I used the following code to play the video. The audio from the video plays displaying the player but there is no visual.
There is no problem with the video as I have tried several other videos with .mpg and .mov extensions.
import javax.swing.*;
import java.awt.*;
import javax.media.*;
import java.awt.event.*;
import java.net.*;
public class MediaPanel {
    JFrame frame = new JFrame("Movie Player");
    static Player player = null;
    public MediaPanel(){
        try{ // method using URL
            URL url=new URL("file",null,"c:\\temp\\A.mpg");
            player = Manager.createRealizedPlayer(url);
        } catch( Exception e) {
            System.out.println(" Unable to create the audioPlayer :" + e );
        Component control = player.getControlPanelComponent();
        frame.getContentPane().add( control, BorderLayout.CENTER);
        frame.addWindowListener( new WindowAdapter() {
            public void windowClosing(WindowEvent we) {
                MediaPanel.stop();
                System.exit(0);
        frame.pack();
        frame.setSize( new Dimension(600,600) );
        frame.setVisible(true);
        player.start();
    public static void stop(){
        player.stop();
        player.close();
    public static void main( String args[]){
        MediaPanel panel = new MediaPanel();
}

use this code "Component control = player.getVisualComponent(); "
instead of this code " Component control = player.getControlPanelComponent();"
But if you want show both of them, modify as following
Component control1 = player.getControlPanelComponent();
Component control2 = player.getVisualComponent();
then add the two control (control1 & control2 ) to your JFrame panel

Videos play but no sound on iPod

I have a 2005 30gb iPod classic and i have converted the videos in iTunes and they are on my iPod. They will play but there is no sounds playing while the video does. If you can help just tell me what to do. Thanks

Hi Daniel,
It sounds like you have a muxed video.
This article: http://support.apple.com/kb/TS1721 provides more details about muxed files, along with steps to verify the issue described.
These threads discuss the same issue and suggest 3rd-party applications that can convert the files:
http://discussions.apple.com/thread.jspa?threadID=1410633
http://discussions.apple.com/thread.jspa?threadID=411402
http://discussions.apple.com/thread.jspa?threadID=532362
-Jason

Videos playing but no sound

My iTunes recently updated to the newest version and since that time, I have been unable to hear videos using iTunes. That includes TV & Movie samples & Music videos. In addition, TV shows and movies that I have purchased I am unable to hear on my computer. I can see them playing but just no sound. However, Music samples and downloads are playing just fine.

I solved the problem by uninstalling Quick Time 7.4 and reinstalling Quick Time 7.3.1
This was a solution mentioned in an earlier thread...They had the link for 7.3.1 (I could not locate it without the link)
But after installing the older version, my iTunes works fine...However, I think there was a mention though that movie rentals wouldn't work on 7.3.1
Fine with me...I don't have any plans to rent movies on iTunes

Since update some sites do not show the pics of video you want to watch. Blocked somehow? video plays but can not see what video is till you play

When have a series of videos to choose from there are no pics of video like before. Videos play fine but don't know what it is till you play it. Seems like there are blocked

Reload the webpage while bypassing the cache using '''one''' of the following steps:
*Hold down the ''Shift'' key and click the ''Reload'' button with a left click.
OR
*Press ''Ctrl'' + ''F5'' or ''Ctrl'' + ''Shift'' + ''R'' (Windows and Linux)
*Press ''Command'' + ''Shift'' + ''R'' (Mac)
Let us know if this solves the issues you are having.

IMoviemobile export to Camera Roll will not play with quicktime on PC (video plays but with black screen, audio ok)

Videos created in iMovie on the new ipad will not play on PC with Quicktime after being exported to the Camera Roll and copied to the PC. Movie will play but with a black screen only. Audio ok. Was able to do before ios 6 but not now.

I'm having the same problem. All of the movies I export out of iMovie since upgrading to the latest version show up with no video, only audio, in Quicktime. Ironically the video place just fine in Windows Media Player and also in iTunes.

Facebook videos play back without sound

When I click on a video within Facebook, the video plays back without audio.
I have a 16gb iPad with retina display.
This happens on all videos within
Facebook and continues despite several updates to Facebook.
I am running iOS 7.0.4
Help please

Hello acarrejo,
It sounds like the Facebook app on your iPad is not playing audio. I recommend following the steps in the article below for an issue like this (you can skip step 3 since it is not related to this issue):
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Thank you for using Apple Support Communities.
Best,
Sheila M.

Facebook videos play, but foreground is blank white.

Similar Messages

Maybe you are looking for