Facetime activation failure.

Question

Hello and thank you in advance for your help.
I just picked up a iPOD TOUCH 32 GIG 4g and now I am trying to setup Facetime. This is my 3rd iPOD.
It says I can use my Apple ID which is the same as my name here Whiteice661 I then put my password in (the same one that I use to connect and purchase from iTUNES) but it tells me the username or password is incorrect.
I then attempted to create a new account and used my email address, the same one assoicated with my Apple ID. Lets say for example purposes that the email I used was justatestema**[email protected] Then I made a new password and connected. Then it goes to the next screen and says something along the lines of "People will be able to contact you via your email address, which email do you want to use?" So I put justatestema**[email protected] and it tells me that address is already in use. Of course it is, its the address associated with my Apple ID.
Can anyone please help me out and tell me what I need to do to fix this? My Apple ID is not a email but a username if that matters for any reason.
Thank you again,
Whiteice
<Edited by Host>

Answer 1

Whiteice661 wrote:
Thanks EZ Jim for your time and help.
You're welcome, Whiteice.
When I click on the link for the manual you provided, it tells me the file has been damaged and cannot be repaired.
I checked and it still works perfectly on my Mac's Safari Browser. If you don't use Safari on your PC, try copying the link and pasting into the URL address field of your browser.
If you cannot access the link on your computer, the information is also available in your iPod touch's Safari app. Look for the the "iPod touch User Guide" Bookmark. The "FaceTime" section will show you the instructions if you can connect to wi-fi.
I want to ask before I do anything, if I end up somehow creating a new Email or user ID or whatever, am I going to loose my purchases under my current Apple ID?...
You are wise to ask! I suggest you get an "official" answer to that question.
Contact Apple Store Customer Service at 1-800-676-2775
or visit online Help at:  http://store.apple.com/us/help
Message was edited by: EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.4)
MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11)
iBookSE 366MHz (10.3.9); External iSight; iPod touch 4.1