Facetime activation ipod touch could not sign in
Hi Everyone,
Just got a new ipod touch. It has the latest iOS - 5.0.1. I am able surf the web fine and am connected to wifi. Everytime, I try to connect to facetime I get this message: FaceTime Activation: Could not sign in. Please check your network connection and try again. It doesn't matter what user name and password I use, I still get the same error. I have created new user names and still have the same issues. I have reset all of the settings and still have the same problem. I can get to the App store without a problem. I also cannot use texting.
Please help!
Thanks in advance for any help that you can provide.
Hi skenneth,
Here are some troubleshooting steps I would recommend:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Cheers!
- Ari
Similar Messages
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After updating my iPod touch, it got mutated. While updating it thru itunes it is asking to update the iPod. However when i try to update the message comes your iPod touch could not be activated because activation server is temporarily unavailable. Try connecting your iPod touch to iTunes to activate it, or try again in a couple of minutes. If this problem persists, contact Apple support at apple.com/support". I am trying to resolve this for many weeks now dont have any idea where to seek help from. Really appreciate a quick response from anyone.
Thanks.Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
However, Apple does not report any problems
http://www.apple.com/support/systemstatus/ -
Whenever I try to activate my 4th generation iPod Touch bought today, via my home router (Asus) which has a good signal, I get the warning: "Your iPod Touch could not be activated because the activation server cannot be reached." Very frustrating. When I try to activate it via iTunes on my HP laptop, it won't do it either. Very frustrated and unimpressed.
You are running into the activation lock.
iCloud: Find My iPhone Activation Lock in iOS 7
You have to either enter the Apple/iCloud ID and password in order to activate the iPod for use. Or you can try to dissassociate the iPod for that account by:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
If you can't do that you have a nice, thin but expensive brick -
erroor message on Facetime and imessages reads'could not sign in. Please check your network connection and try again' network ok, updated to the latest IOS, any suggestion please
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
What should i do when my ipod touch could not start?
my ipod touch could not start even it has been charged... what's the problem? please help..
Press and hold both the Home and Sleep/Wake button together for at least ten seconds. Does the iPod re-start? (It may take several minutes to complete the process.)
If the above doesn't work, consider whether the battery has been run down and is now run out. If so, the iPod needs to be left on charge for at least thirty minutes before you see any signs of life. Then, you need to leave it on charge, preferably until the charging is complete, before you attempt to use it. -
7.1 update to IPad now unable to use FaceTime and iMessage says could not sign in check your network connection. Why am I seeing this when I am connected?
Check Settings>General>Date & Time>Set Automatically>On. Make sure that the time zone setting is also set correctly.
If that didn't solve the problem, restart your iPad and try again. If that fails, reset your iPad and try again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
Please Help..
Trying to restore / update ipod 3rd generation - keep getting error message - The ipod touch could not be restores. An unknown error occurred (-1).Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Every time I try to login to my FaceTime it tells me could not sign in. Please check your network connection and try again.
Hi jackelyne johnson,
Thanks for visiting Apple Support Communities.
You can use the steps in these articles to troubleshoot FaceTime on your Mac if you're not able to sign in:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Best Regards,
Jeremy -
i can activate my FaceTime it tells me "could not sign in please check your network connection and try again"
Hi jackelyne johnson,
Thanks for visiting Apple Support Communities.
You can use the steps in these articles to troubleshoot FaceTime on your Mac if you're not able to sign in:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Best Regards,
Jeremy -
When trying to activate facetime get the message i get "could not sign in. Please check network connections
My Apple ID is correct
tried with a new apple Id ...doesn't work neither
My connection is correct..;
I ve seen that this issue is frequent within mac users
Can anyone bring some help?
Thank youHello
Try this... I had the same problem and this worked for me.
Go to your system preferences → network → make sure WI-FI selected → advanced → DNS tab. Add 8.8.8.8 to the DNS servers. Go back to FaceTime and try to verify your account again.
Good luck! -
When trying to activate FaceTime, get code " Could not sign in.Please check network connections and try again".Wi fi is strong and can access everything else.Any advice?
Hello
Try this... I had the same problem and this worked for me.
Go to your system preferences → network → make sure WI-FI selected → advanced → DNS tab. Add 8.8.8.8 to the DNS servers. Go back to FaceTime and try to verify your account again.
Good luck! -
Facetime error on imac, could not sign in please check network connection and try again
hi can somebody please help me solve this issue. i have downloaded facetime to my imac running snow leopard, when i log in with apple account it loads for ages then says (could not sign in. check network connection and try again). help please
Hi skenneth,
Here are some troubleshooting steps I would recommend:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Cheers!
- Ari -
Ipod touch could not sync error 13019
i'm trying to modify a playlist on my 3rd gen ipod touch (add/remove songs) whenever a make a change i get the message "ipod could not be synced. an unknown error occurred (13019)
everyone else who has this problem solves it by simply unsyncing / resyncing their ipod, but my problem is i absolutely hate apple, itunes, and their tyranny over your ipod and have never synced this ipod once since ive got it. this way i can (normally) freely add and remove songs to/from my ipod from any computer. its worked for the past two years or so and i dont know why its acting up now, but i will NOT sync my ipod to itunes because i know i will never be able to get away from it. any ideas? it may or may not be my outdated ios- Transfer iTunes purchases to the computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
Copy music from Ipod to new computer...: Apple Support Communities
- Connect the iPOd to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup. -
Facetime on ipod touch, but not on iphone 4?
Hi everyone,
I have the iphone 4, which does not have facetime. We just got our kids ipod touched(4 gen) for x-mas, which came with facetime. I thought this was odd that I didnt have it on my phone, but they do.
So if I buy facetime for my iphone, will I also have to buy another facetime app for my imac? Or will it automaticaly download into itunes?Hi skinniders,
You'll have to manage your iPod manually. See [here|http://support.apple.com/kb/HT1535] how to do that.
Hope this helps!
!http://signatures.mylivesignature.com/54486/122/A57996D55BE7ABB4A67DE686D381A27 4.png! -
I have checked connectivity via the iPod by using YouTube and Yahoo mail but it still gives me the error message.
Change your DNS to 8.8.8.8 and then re-connect. After having registered, be sure to switch your DNS to the original value or you will find that your internect connection will be very slow ,
< Edited By Host >
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