Facetime and HotSpot features not available.

Got an iphone 4 as a gift from UAE. I cant find the facetime and hotspot features in settings. I am currently in Pakistan. I have read that UAE govt does not allow facetime so its not available there but there is no such restrictions in Pakistan. What do I need to do to bring those features in my iphone 4 now?

In chile is available because I have seen others Iphone4 from Entel or Movistar working properly with facetime. I have a Claro Iphone4, I have requested the solution directly to claro, they say the phone number is not reconized by apple so they keep sending an email to some support external area (from apple I guess) which suppouse to activate my phone number to work with facetime.. so far and after waiting more than a month still activation is unsuccesfull.
On the Hotspot issue, is not even listed in settings eventhough I have version 4.3.2.

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