FaceTime and iMessage help

My daughters iPad is currently registered to my iTunes account. When she wants to FaceTime or iMessage, it comes across our other devices because they all share the same iTunes account. Is the only way to solve this problem to get her her own email address and iTunes account? We share a lot of music and apps so I assume if we do this we will have to purchase many of her things again?

Welcome to the Apple Community.
She needs her own Apple ID for FaceTime and Messages, but she doesn't need to use it for iTunes, although I'd suggest you use the new ID for iCloud too.

Similar Messages

I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...could not sign in. Please check your network connection and try again. Help!

I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...Could not sign in. Please check your network connection and try again. Help!

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
 Cheers, Tom

Help! I received a message on my iPhone that "phone Number Added to iPad4 [NAME of IPAD] is now using [PHONE NUMBER] for FaceTime and iMessage" and it is not my iPad!! What do I do, how do I shut them out??

Help! I received a message on my iPhone that "phone Number Added to iPad4 [NAME of IPAD] is now using [PHONE NUMBER] for FaceTime and iMessage" and it is not my iPad!! What do I do, how do I shut them out??

Use a strong password and set up Two Step Verification on your account.
http://support.apple.com/kb/ht5570

Iphone 5 - Since I have updated to ios7 my facetime and imessage is not working :( Please help!!

Since I have updated my software, my imessage and facetime is not activating. I have tried to reset the phone, holding the lock button and the home button, trying to connect it under different wifi. Nothing seems to be working, it is really frustrating as I am a big user of facetime & imessage and many of my messages are not being recieved due to imessage not working. If anyone has anyother ideas or tips how to help me out I would really really appreciate it!!
Thanks

Hello Sophia,
Thank you for the details of the issue you are experiencing with iMessage. If you are still experiencing the same issue, I recommend the following article:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thank you for using Apple Support Communities.
Best,
Sheila M.

My facetime and imessages are not working properly.Although the apple id sign in is working the verufucation process isnt...please help.

im a new apple user...my facetime and imessages do not seem to be working properly...although when it asks to sign in and i do get through that window but when the verification process comes i dont know what happens but i am sent back to the sign in window....please help.

I assume you have turned the Bluetooth on.... (Bluetooth not working).
On the iPad, try a reset (hold the power and home keys down until the Apple logo appears). I do not have an iPhone so I have no suggestion there.
Barry

FaceTime and iMessages have stopped working since i updated to 7.0.3, saying there is a network error and to try again later. Have tried reinstalling Find my iPhone to see if it works. It doesn't for me. Can u please help???

FaceTime and iMessages have stopped working since i updated to 7.0.3, saying there is a network error and to try again later. Have tried reinstalling Find my iPhone to see if it works. It doesn't for me. The message says "FaceTime (iMessage) Activation: Could not sign in. Please check your network connection and try again". My network is perfectly alright as I keep buying on the App Store. can u please help out???

(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset.

Need help fixing my 3 Gen IPAD, FACETIME and iMESSAGES stopped working for me. Help please... more info to follow.

FT and iMessages used to work for me, but when I try to sign into them, it kicks me back to the sign in screen 9 out of ten times saying..."You were signed out of FaceTime because your AppleID or password changed. Sign in to turn on FaceTime.
When it DOES eventually let me through, either via restart/reset it tries to verify my email... fails... then says it sent an e-mail to my account, which never arrives. I tried resetting my security questions and I do get e-mails when I go that route. Still no fix.
My account still works via the app store/itunes/apple webpage, etc.
I've tried calling support and they seemed stumped. Trying re-syncing, hard reset...resetting all my settings, I have time auto-synced... still no remedy. Please help. Bought this specifically for Facetime and now I can't even get that to work.

OK, the fix was frustratingly easy.
My Apple ID is an old @mac.com address which is non functioning. This email address was also sitting in "alternate email addresses" within my Apple ID settings page. I deleted it and FaceTime and iMessage now work.
I went to www.appleid.apple.com and logged in using my normal Apple ID credentials. I then made sure that ANY alternate email addresses listed under the Apple ID were in fact verifed. Sitting happily in there under "Alternate Email Address" was the @mac.com which was the non-functioning email address. I deleted and it's all now working. I also deleted some other alternate email addresses that were sitting in there.
The only other suggestion from Apple was to create a separate Apple ID specifically for the FaceTime / iMessage functionality.
They said the conflict probably arose from the fact that the Apple ID was associated with an alternate email address which could NOT be verified.
I have to hand it to the Senior Tech Analysist from Apple in Brisbane. Very helpful, very friendly and their follow-through and ownership of my problem were very good.

HT5538 My facetime and imessage aint working now, when i try to turn it on, it says waiting for activation then when it finishes it says something to do with a network connection. help me!!!

My facetime and imessage aint working now, when i try to turn it on, it says waiting for activation then when it finishes it says something to do with a network connection. help me!!!

iOS: Troubleshooting FaceTime and iMessage activation

Hello. I have an ipod touch 4th generation. I have been trying to work facetime and imessage for 3 days, i sign in with my user ID and it says signing in and verifying but then it goes back to the sign in page. Can anyone help?

Hello. I have an ipod touch 4th generation. I have been trying to work facetime and imessage for 3 days, i sign in with my user ID and it says signing in and verifying but then it goes back to the sign in page. Can anyone help?

I disabled all my computer's firewalls and sure enough, IT WORKED!! My iPod is updated and just now finishing restoring! Thank you SOOOO SOOO much. : D

FaceTime and iMessages worked fine on my ipad mini but now they don't please help

Okay so I was on face time when suddenly for the first time my ipad mini froze so I held down the home and off button like anyone else would do. Then when it turned back on I went back onto face time and it asked me to enter my username and password which I found a bit weird so I did. It then said that the username or password I entered was incorrect so I did it again it said the same thing. So I went on the App Store downloaded an app and it asked me to enter my password I did and it worked fine. Went back to enter my username and password for FaceTime and it said it again so I changed my password tried it again it still said it was incorrect. Then I tried it on my iPod and it works fine my question is why is my FaceTime and iMessages suddenly not working but my App Store and everything else works fine I use Face time all the time and I really need it can anyone help me because I don't know what to do

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

TS4268 I now have iOS7 and since then my facetime and imessage wont activate. I keep getting a text that is all rubbish from 07786205094 when I try and activate. I have done everything that apple recommended but nothing. Can anyone help?

Since installing 7 I cannot get facetime and imessage to activate. I have taken all the steps that have been recommended in supportbut still nothing. I get a text of characters that mean nothing everytime i try. Please can anyone help?
Thank you!

Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Above is from:
http://support.apple.com/kb/TS3694

So I just updated my MacBook (2009 model) to Maverick and I tried signing into Facetime and iMessage but it just stays stuck in the log in screen. Any help?

So I just updated my MacBook (2009 model) to Maverick and I tried signing into Facetime and iMessage but it just stays stuck in the log in screen. Any help?

same problem, its driving me crazy, never had this crap with any other phone

I need help !! On my ipad mini my FaceTime and iMessage will not set up and it's annoying

I need help my I message or FaceTime will not set up

iOS: Troubleshooting FaceTime and iMessage activation
The Complete Guide to FaceTime + iMessage: Setup, Use ... - iLounge

TS4268 I've tried the listed troubleshooting procedures to activate Facetime and iMessage, but no luck. Are there any other options? If it helps, I'm currently overseas and only using WiFi to connect.

I've tried the listed troubleshooting procedures to activate Facetime and iMessage, but no luck. Are there any other options? If it helps, I'm currently overseas and only using WiFi to connect.

lovethoseleaves,
Oh no! I am saddened to hear that you are having troubles with your MMS pictures. I know that this can be an important thing to be able to do. I appreciate you working with us to get this matter resolved as well. I see that you have spent time working with us, and I know that can also be frustrating. There are a few things we can check though. Are these to any specific numbers or all? A factory reset certainly should've resolved this. We can check into the account set up as well for that if need be. Please share any additional details that you can think of. Thanks.
ErinW_VZWSupport
Follow us on Twitter @VZWSupport

Uphraded from 3GS to 4 and restored 4 from a backup, now FaceTime and iMessage isn't present on the 4. Help?

What do I do? I don't know how to get FaceTime and iMessages back.

It sounds like you have done a lot of troubleshooting already, but I'm not seeing that you signed out of Messages on the Mac and then signed back in. I would also suggest that you try signing out of iCloud and then back in again (since your Contacts seem to not be registering correctly either).
Worth a shot....
Cheers,
GB

FaceTime and iMessage help

Similar Messages

Maybe you are looking for