Facetime and IMessages won't allow me to sign in using apple ID

Everything is up to date, the password is correct, the wifi is strong and logged on.  I cannot get either one of these to connect.  I've even tried changing the DNS like others have suggested.  I've already reset to factory settings and made a new ID.  This is my daughter's ipod and the only way she has to keep in touch with her friends.  Please help!

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iOS: Troubleshooting FaceTime and iMessage activation

Similar Messages

  • TS2755 My iMessage won't allow me to sign in

    My iMessage won't allow me to sign in

    What you could do is if you changed the date (I did and I just figured out the problem now), you have to change it back and it works!

  • FaceTime and iMessage won't let me log in

    My FaceTime and iMessage have been working perfectly normal. The other day I went to FaceTime a friedn and it said to 'Get Started' like when you first set it up. I clicked sign in. Then it came up with my email address to make sure that that was the email address that I wanted to use. I clicked Next and it said 'Verifying'. It verified for about 10 seconds and then it went back to the page before. Where I had to long in. The same thing is happening with my iMessage.
    I really want my FaceTime and iMessage to work without resetting my iPod Touch.

    Hi there I had the same problem and searched Yahoo UK & Ireland and they had the answer that worked for me.  Seemed strange but it worked for both Facetime and iMessage.  Here it is below:
    "For people having this problem on iPod/iPhone/iPad I have an iPad and had this problem and quickly found out how to solve it. Go into settings>general>time and date and there's a button that says set automatically. Flick that button off and on a few times then leave it on and try and sign in iMessage/FaceTime ect.. Problem fixed.. This is caused because when people play games and change the date to gain coins cash ect faster all your apple goes down."
    Hope this helps.

  • HT4623 Since I upgraded my iPad to ios7' I can't get on FaceTime or iMessage. It asks me to sign in with Apple ID . I do that and I get  could not sign in. "Please check  network connection and try again

    I can't get FaceTime or iMessage to work since I upgraded to iOS 7

    Hello there, Vonnancy.
    The following Knowledge Base article goes over some troubleshooting methods for trying to resolve connectivity issues with Messages and FaceTime:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • FaceTime and iMessage won't stay signed in

    HI everyone,
    This is a problem that has been bothering me for a few months. My family shares one iCloud account, which we use to make purchases all to one credit card. I also have my own Apple ID that I use for iMessage and FaceTime. Lately, however, my iPad has not been letting me stay signed in. The default Apple ID it gives me when I want to log in is my family ID. It has this in the username, so I delete it all, type my own in, and type my password. Then it says I'm logged in, but if I leave the page and come back it will go back to wanting me to sign in using my family account. if anyone can help me out that'd be great. Also this is when I'm trying to sign in through Settings. If I go through iMessage, it just straight up won't sign me in.
    Thanks tons!

    Hi ayyyschultzy,
    Thanks for using Apple Support Communities. Based on what you stated, it sounds like you have a different Apple ID and want to use that as default instead of the family's account. I would recommend that you read this article, it may be able to help the issue.
    What to do after you change your Apple ID email address or password - Apple Support
    FaceTime
    Update your Apple ID or password on your iPhone, iPad, iPod touch, and Mac.
    iPhone, iPad, and iPod touch
    Go to Settings > FaceTime.
    If you're signed out on your iPhone or iPod touch, tap "Use your Apple ID for FaceTime" and enter your updated Apple ID or password. On your iPad, just enter your updated Apple ID or password.
    If you're signed in with your previous Apple ID, tap your Apple ID, then tap Sign Out. On your iPhone or iPod touch, tap "Use your Apple ID for FaceTime" and enter your updated Apple ID or password to sign in. On your iPad, just enter your updated Apple ID or password.
    Messages
    After you update your Apple ID, your friends will receive new messages from your updated Apple ID. Old messages aren't removed.
    iPhone, iPad, and iPod touch
    Go to Settings > Messages, then tap Send & Receive.
    If you're signed out on your iPhone or iPod touch, tap "Use your Apple ID for iMessage" then enter your updated Apple ID or password. On your iPad, just enter your updated Apple ID or password.
    If you're signed in with your previous Apple ID, tap your Apple ID, then tap Sign Out. On your iPhone or iPod touch, tap "Use your Apple ID for iMessage" and enter your updated Apple ID or password. On your iPad, just enter your updated Apple ID or password.
    Cheers,
    Mario

  • IMessage won't allow me to sign into Apple ID and won't let me click on my phone number

    I recently had to get a new phone due to damage and so now i had to set up my new phone. while in the process it won't let me sign into my apple ID for iMessages and will not let me click on my phone number to be able to iMessage other people. please help! thank you

    Since all the documents are held on iCloud and read from there by your Mac, obviously they will disappear from your Mac (but not the server) when you sign out. They will reappear (give them time) when you sign back in.

  • TS4268 Updated iphone 4S with IOS6, now facetime and imessage won't work, says "waiting for activation", have reset, turned off and on, removed sim card, checked date/time, checked restrictions, checked email/ID, tried all troubleshooting advice on apple

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    Updated iphone 4S with IOS 6, now facetime & imessage won't work, says "waiting for activation", have reset, turned off & on, removed sim card, checked restrictions, email/ID, date/time, tried all troubleshooting advice on apple support.  HELP!!!!

  • HT201210 My ipad has a message on the front screen as soon as it is turned on that i cannot get rid of and therefore won't allow the ipad to be used at all the message says - icloud backup  This ipad hasn't been backed up in 2 weeks.  Backups happen when

    icloud backup.  This ipad hasn't been backed up in 2 weeks.  Backups happen when this ipad is plugged in, locked and connected to wi-fi.  This message is on the front of my ipad and it won't go away no matter what I do therefore the ipad cannot be used. 
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    Try a reset:
    Hold the Sleep and Home button down until you see the Apple logo.

  • FaceTime and iMessage won't activate after update to 5.0.1

    Hey there
    I've recently updated to iOS 5.0.1 and now iMessage and FaceTime won't activate.
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    How do I solve this?
    I've tried restoring, rebooting, changing my DNS to 8.8.8.8,8.8.4.4, everything
    - Jonas

    Try:

  • My new iPhone 5 won't let me log in my Apple ID to use FaceTime and iMessage

    O Just got a new iPhone 5 I tryed loggong in to my apple id to use facetime and iMessage it will not connect I have tried using wifi and my service help

    Howdy Cedigiam,
    Thanks for using the Apple Support Communities.
    From your post I understand you're receiving errors when trying to activate iMessage and FaceTime on your iPhone.  To help resolve this issue, please follow the steps in the article below.
    If you get an error when trying to activate iMessage or FaceTime - Apple Support
    Take care,
    Alex H.

  • TS4268 My facetime and imessage is not working in my iPad.  I have used the same addresses many times and always been successful.  Now will not sent message or connect? Any suggestions

    My facetime and imessage not working on ipad2.  I have used both up until today.  Now not able to send or receive.  I have phone 4s ad still has capability.  What can I do.  I have turned off both on both iPad and iPhone and restarted both but still nothing?

    Without more specific information as to exactly what happens, you might want to start going through these troubleshooting support articles.
    iOS: Troubleshooting FaceTime - Support - Apple
    iOS: Troubleshooting Messages - Support - Apple

  • Will Apple support facetime and imessage in Ipod though 5.1.1 ?

    Will Apple support facetime and imessage in Ipod though 5.1.1 ?

    The Apple Messages app cones with iOS 5 and later. That means a 3G and later iPod has Messages.
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  • Need help fixing my 3 Gen IPAD, FACETIME and iMESSAGES stopped working for me. Help please... more info to follow.

    FT and iMessages used to work for me, but when I try to sign into them, it kicks me back to the sign in screen 9 out of ten times saying..."You were signed out of FaceTime because your AppleID or password changed. Sign in to turn on FaceTime.
    When it DOES eventually let me through, either via restart/reset it tries to verify my email... fails... then says it sent an e-mail to my account, which never arrives. I tried resetting my security questions and I do get e-mails when I go that route. Still no fix.
    My account still works via the app store/itunes/apple webpage, etc.
    I've tried calling support and they seemed stumped. Trying re-syncing, hard reset...resetting all my settings, I have time auto-synced... still no remedy. Please help. Bought this specifically for Facetime and now I can't even get that to work.

    OK, the fix was frustratingly easy.
    My Apple ID is an old @mac.com address which is non functioning. This email address was also sitting in "alternate email addresses" within my Apple ID settings page. I deleted it and FaceTime and iMessage now work.
    I went to www.appleid.apple.com and logged in using my normal Apple ID credentials. I then made sure that ANY alternate email addresses listed under the Apple ID were in fact verifed. Sitting happily in there under "Alternate Email Address" was the @mac.com which was the non-functioning email address. I deleted and it's all now working. I also deleted some other alternate email addresses that were sitting in there.
    The only other suggestion from Apple was to create a separate Apple ID specifically for the FaceTime / iMessage functionality.
    They said the conflict probably arose from the fact that the Apple ID was associated with an alternate email address which could NOT be verified.
    I have to hand it to the Senior Tech Analysist from Apple in Brisbane. Very helpful, very friendly and their follow-through and ownership of my problem were very good.

  • My ipad won't let me sign in to my FaceTime and iMessage and won't update my apps no more ever since I got my iphone and put them on the same account. Does anyone know how to fix it or why it's doing this

    II've had my ipad with retina display for about a 1 now and everything was fine In till I got my iphone 4s and put them on the same account then my ipad stopped letting me log in to my FaceTime and iMessage and it doesn't let me update my apps and dosnt let me log in to iCloud ever since I got my phone and put them on the same account does anyone know how I could fix it and still be able to connected to my iphone??

    Did you change your Apple ID?
    Unable to make or receive FaceTime calls after April 16, 2014
    http://support.apple.com/kb/TS5419
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
    http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Text on the iPad
    http://ipad.about.com/od/ipad_tricks/a/How-To-Text-On-The-Ipad.htm
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • I have a Macbook Pro.  iMessage has stopped working.  I have provided my apple id and password several times and it won't allow me to log in.  Thanks

    Can anyone tell me why iMessage on my macbook pro stopped working and why it won't allow me to sign in. The apple id and password are definitely correct.

    What happens when you try to sign in?

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