FaceTime and Skype problem

Hey guys, I need help cos I'm seriously getting ticked off ! I moved from the UK to Florida in March .. Up til then my FaceTime and Skype worked perfectly as I was using both to talk to my now wife every day for hours. Since March and updating to iOS 6.1.3 and now the new ios7 updates neither one will work when calling any other apple device. This has also stopped working on my ipod and iPhone. If I FaceTime anyone it freezes instantly and no call lasts longer than a few seconds. Same with Skype. But if I use my iPad to Skype a PC then it works fine. This is really frustrating me and have tried all the normal fixes even spoke to Brighthouse on the weekend as Apple told me that it could be my router, but as Brighthouse stated, my speed of internet is just over more than what I pay for and if my PC will Skype to Skype plus if my iPad will Skype to PC then it's not the internet. Anyone else come across this ?

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Boot in safe mode to rebuild the font caches. Boot again as usual and test.
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