FaceTime asking for email address for people to call but it's already set up and won't skip, already on iPhone 4, want it on iPad

So my nan has just got an iPad for Christmas, she already has an iPhone 4 and her FaceTime account is already set up, but she would like it on her iPad as it is obviously bigger than her iPhone. However, FaceTime will not let her proceed when it asks for the email address for people to contact her on. It says that it is already in use??
We already know this but she wants to use the same account rather than create a new one just for her iPad, any help or advice would be muchh appreciated.
Thank You and Merry Christmas

I am logged into the same things on both my iPhone and my MacBook Pro, except for mail. I use a gmail IMAP account and everything there already works on both machines. The iCloud account on my iPhone uses one Apple ID and the one on the Mac uses the second Apple ID.

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