Facetime Audio Issues with Logitech Webcam

I have been experiencing audio issues with Facetime with my Apple Mac Mini A1283 and Logitech Webcam Pro 9000 ever since I upgraded to Mac OSX Yosemite 10.10.  The webcam worked fine before upgrading to OSX 10.10 and 10.10.1. During Facetime calls my the video works okay, but the audio makes me sound like "Alvin and the Chipmunks" and the other person on the receiving end sounds high pitched, as well.  Other apps work just fine (i.e. Skype), just Facetime.  I tried upgrading to 10.10.1, but the issue has yet to be resolved.  Apparently I am not the only one experiencing this issue.
Re: external usb microphone not working with FaceTime and mac mini with os x Yosemite
http://www.tonymacx86.com/general-help/144038-facetime-yosemite-audio-phone-call -issues.html
Please look into this issue as I have already contacted Logitech, as well.

conductor4609 wrote: ... Please look into this issue as I have already contacted Logitech, as well.
Submit your FaceTime feedback directly to Apple via Apple's OS X Product Feedback.
As explained in Tutorials, posting here is primarily "... to get help with Apple products from other users... "
Message was edited by: EZ Jim
Mac OSX 10.10.1

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