Facetime call goes to someone else?

okay so i sold my iPhone 5 months ago on ebay. i deleted everything from it before i shipped it out. but when my friend FaceTimes me, it sometimes goes to the guy who bought it. its been so long that i sold it that i cant find it on my history on eBay. the call will either go to my Macbook or it will go to him. she clicks on my iTunes email but it sometimes goes to him. how is this possible? i deleted my info off the phone and i also unregistered everything from iTunes. any help?

i did that. all that was shown was my old ipad mini, an old ipod, and an old iphone 4 and 3GS but i dont see the iphone 5. when i sold it, i sold it as jailbroken. i didnt fully wipe the device. i used some jailbreak tools that kinda did like a factory reset but still kept the jailbreak. before i shipped it, i know my itunes account wasnt on it. would not fully wiping it could have caused this?

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My skype number is going to someone else's voicema...

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As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
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To further clarify my dilemma ....
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Someone else receives my facetime calls

Hi,
Since last saturday (3rd May 2014), I see that somelse is making and receiving my facetime calls. The first time, I saw on the phone of my girl friend that she was receiving a Facetime call from my account AppleID. This call was not coming my own phone. Both these phones (the one of my girl friend and mine) were one next to the other when we received this call.
Than we did some tests. When she called me on Facetime, sometime another person has responded (seems to be a little boy).
It seems both our phone received the call (mine and the one of the little boy) and the first who respond take the call, the other don't.
I don't know if my text on iMessage are concerned. No proof of that for the moment, but I have dought.
This little seems to be French, like me. And so I have a theory but I'm not sure of that. I think this little boy has got my previous phone number. Even if this is the cause, I don't know how to resolve it.
Please, could someone help me to recovery the property and the use of my Apple ID on Facetime ?
Thanks.
Teihotum

It is happening the same to me. I've been receiving FaceTime calls from my gf account for a few weeks, but it's not her. A guy with a mask is making the calls, but I am not sure he is american, since I am not able to understand what he says.
At the beginning I thought it was a FaceTime bug because I started receiving calls while I was already talking on FaceTime with my gf, so I didn't care at all and obviously I didn't answer. But last Friday the iPhone rang again and I answered and saw this guy.
We've been to the Apple store and we've called the customer care maybe 10 times and no one is surprised at all. Is it so common and normal that someone uses your Apple ID to call your relatives and/or your partners??
They just answered that you have to change simply your password, but this doesn't solve anything. In fact, the guy called again a few hours ago and the Apple senior manager decided to transfer our call to the network operator.
I'm totally disappointed with the answers from Apple, since the operators aren't able to avoid future calls from the guy and to dissociate his devices from my gf's icloud account!
I would be very grateful if someone could help me to manage this weird situation.
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Thanks for using Apple Support Communities.
Best,
Brett L

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Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
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Facetime call goes to someone else?

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