FaceTime camera issues

My FaceTime camera on my MacBook Air is making everything purple and grainy and I don't know how to fix it. Help?

Check these in this suggested order:
(0) Restart Mac and see if the problem is resolved.
(1) Most likely: add as much bright, single source light as possible.
     Then test to see if the problem goes away.
      If you are in a dark place, the colors of your display's light effects camera more.
(2) If you are using any Photo Booth or iChat "Effects" with your camera,
     click the "Normal" setting to see if your problem disappears.
(3) If you have added iGlasses software to your Mac, check its settings.
(4) Try all relevant suggestions for built-in iSight from Apple's
      http://support.apple.com/kb/HT2090
      (The suggestions for built-in iSight also apply to your FaceTime camera.)
(5) If the Troubleshooting suggestions don't help, use Disk Utility to repair permissions.
     Then download and apply the latest Combo Update for your Mac OS.
     (You don't say which OS X version you use, so I could not post a specific link.)
     Repair permissions again immediately following the restart that finishes the Combo.
(6) Properly applying the Combo version of updates can correct some software problems.
     However, there are no user serviceable parts of iSight. For hardware help,
     contact an Apple-Authorized Service Provider for service.
Message was edited by: EZ Jim
Mac OSX 10.7.3

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Facetime camera issue

I've been having this issue during facetime where my camera would simply stop working. After quiting facetime the camera would continue to not turn on and be unresponsive unless I restart the Itouch. I was wondering if anyone had this problem and if I should go exchange it?
Thanks

You can try reseting it, if doesn't work, try restoring it, and if the problem keeps happening go exchange for a new one.

MacBook Air 2013 with Mavericks 10.9.1 has Facetime HD Camera issues

Hi, I've been using a new 2013 MacBook Air with 10.9.1 for the last 3 weeks (I used to have a 2010 Macbook Pro 15 with Mavericks) and the Facetime HD camera is having issues being detected by different applications.
In my case I mainly use Google Hangouts, Skype, and sometimes Facetime. The problem lies on that the camera sometimes works and sometimes it doesn't.
I usually reboot the camera with 'sudo killall AppleCameraAssistant' and that makes it work, but it shouldn't be like that.
Please note that this was not happening with my 2010 MacBook Pro with Mavericks. I changed to this new 2013 MacBook Air only 3 weeks ago. Nevertheless, people that I work with (who use retina macbooks with Mavericks) are not having this issue.
Last week I had to install a plugin (in chrome) for a new online site similar to Hangouts called BlueJeans. Bluejeans very seldomly recognizes the cam, only when I reboot it with the 'line' above or reboot the machine. The people I work with didn't have any issues, so I suspect this has to do with 2013 MacBook Air's Facetime HD cameras which might be different to the rest, or too new on the market.
It's as if when I start using it in Hangouts and then hang, later it might not work in Skype, or viceversa.
If you can help, that'll be great, and I appreciate it. Nevertheless, I feel Apple must take care of this in the next Mavericks update (many people are having camera issues).
Jimmy

Hi Jal1980
I had the same pb...
On my MacBook Pro Mid 2012 I Had a problem with my video on skype, facetime, photoboot....
I have tried all the solution offered in every forum and never got to a satisfying result. I downgraded to mountain lion from mavericK without result. I reseted the Pram or SMC (I forgot), and other things, I played with the plugin /Library/CoreMediaIO/Plug-Ins/DAL/, I tried several version of skype.... NONE of this solution worked....
Until that day a friend came to my place and installed AppleJack for Mac, a free software (http://download.cnet.com/AppleJack/3000-2094_4-40293.html) that totally solved this issue amongst others...
Here is the full page of the program http://applejack.sourceforge.net/man.html
And here quick instructions on how to use the program. Have fun!
Restart your computer. After you hear the startup chime, press and hold down the
Cmd and s keys together (this will put you in single user mode). You should soon get a Terminal-type screen with a dramatic garble of indecipherable messages and a shell prompt that looks something like [root#]
2. Now, type applejack at the prompt. (If you’ve installed applejack manually, or have not created an alias to applejack for the root user, you may have to enter the full path to the script at the prompt.) You will be guided through a series of steps that will repair your drive and delete possibly corrupted files. Options are selected by typing the number corresponding to the task you want to perform, and then hitting the return key. For example, when you see a few different options, like this:
[1] Option One [2] Do something else [3] Another task [4] A useful task
From time to time, in interactive mode, you will be asked to answer yes or no to a question. To answer yes, type y and hit the return key. To answer no, type n and hit the return key.
An advantage of using the interactive mode instead of auto mode is that you are given options for also cleaning out user-level caches and preference files. If you would like to clean out your main admin user caches, for example, you will need to use interactive mode.
3. Auto mode: If you want to leave
applejack to do it’s own thing, just choose option [a] when the script starts. You can also start right up in auto mode by typing: applejack auto at the prompt. applejack will run through all the basic cleanup tasks in order. Alternatively, you can also type applejack auto restart which will tell applejack to do the cleanup tasks and then automatically restart your computer. Other options are: applejack auto shutdown which tells AppleJack to shut down the computer after running its tasks, or applejack AUTO shutdown which tells AppleJack to run automatically in "deep cleaning" mode (see above) and then shut down.
I hope this helps. It completely solved my issue.

I am having problems with my burst mode on my iphone 6 plus it is slower than the facetime camera after i updated to ios 8.3 apple please fix this issue i am fed up with all your mistakes

i am having problems with my burst mode on my iphone 6 plus it is slower than the facetime camera after i updated to ios 8.3 apple please fix this issue i am fed up with all your mistakes

Gerald
If you had taken time to read the Terms of Use you agreed on joining this Community today you would have realised that Apple is not here
neither reading nor responding on this User Community
http://www.apple.com/feedback/

HT6065 Does this update fix the Facetime HD iSight Camera issue?

Does this update fix the Facetime HD iSight Camera issue?

Looking at its release notes, it does not specify a fix for that problem. However, you should install this update, as this fixes other bugs and improve performance. Open  > Software Update, and OS X 10.9.1 will show up

FaceTime camera low quality, not recognising screen flash.

Sorry if this has been mentioned previously in another thread. But is anyone else experiencing this from their MacBook Pro? I have an early 2013, Retina MacBook Pro that I purchased at MacMall in March. Since I purchased the laptop, I have noticed that the picture quality is really bad and that the Photo Booth screen flash no longer is picked up by the FaceTime camera like it was on my previous unibody MacBook Pro from late 2008. Is anyone else having the same issue?
I have gone to the Apple Store to get it repaired, the Genius recognised the problem and submitted the laptop to have the screen repaired and the clamshell replaced. Once I got the computer back however, the problem was still not resolved. I took it in once more to the Apple Store, this time I was helped out by two other Genius members, but they told me they could see no discernible difference with the picture quality compared to the other MacBooks in the store. They also said that the flash was working even though it clearly is not.
I called Apple again after I left the Apple Store with no resolution and spoke to a Customer Sevice Specialist who thought the problem was uncommon and she had me download the Capture Data program to send to the engineers. She also had me do a clean instal and she requsted that we would do a partition and try the camera again. I did the clean instal, which took an hour or two of my time. She did not get back to me after about a week or two, so I contacted Apple again and was assigned to yet another Specialist. This time he made me do everything over again. I did the clean instal. I did the partition. I sent Apple the Capture Data several times. He promised me he would get to the bottom of this and find solution. The engineer determined that I needed to uninstal CleanMyMac2 and MacKeeper from my computer because the programs might have been deleting essential data require for the camera to operate properly.
However after deleting the two programs from my MacBook and following the Specialist's instructions, the photos on my FaceTime camera still came out dark, the camera still did not pick up the built in screen flash.
My photos look like the ones below regardless of whether the flash is turned off or on.
After a day or two, the second Specialist called me back and told me that the engineer he was working with determined that the screen flash feature built into Photo Booth is a novelty feature. That is, a feature designed by Apple not to work properly. Has anyone else gotten a resolution from Apple on this? I just want my FaceTime camera to work properly on my premium Apple product. I mean, I did spend a lot of money on this and I want it to work as advertised. Any advice or suggestions on this would be helpful.
All the creepy photos below were taken on my MacBook Pro Retina with screen flash enabled and disabled via the PhotoBooth application:

Here is an image taken on my 15" MacBook Pro Retina. Notice the blurry quality of the photo. The colours are dull.
Here are an image take from the 13" MacBook Pro Retina I bought as a gift. Notice the photo is crisper and the colours are more vibrant.

Facetime Camera not working - Installed 10.8.5 Supplemental Update

So I cheerfully installed the supplemental update for Mountain Lion 10.8.5 tonight and it did not fix my camera issue with Skype. In fact, my Facetime camera, which was working fine with Facetime & Photobooth, stopped working with any software after this update. Before this update came, I did change the plug in back to the pre-10.8.5 update camera plug in, which made it work fine again. I thought installing this update would fix it but it didn't. I ended up changing the plug back to the pre-10.8.5 plug in again and now everything works fine. Any suggestions as to why this is the case?
And I'm using a mid-2013 Macbook Air. 4g Ram/256bg Hard Drive

Unfortunately this is not working for my MacBookAir6,2.
10.8.5 broke the camera for everything but FaceTime.
I installed 10.8.5 supplemental; that broke the camera completely.
Installed 10.8.5 combo, and FaceTime works again, but Skype and Gmail are still broken.
I tried copying the AppleCamera.plugin as noted on the Skype site, but that doesn't fix Skype or Gmail.
Ideas?

FaceTime camera doesn't appear

After Installing Lion my FaceTime Camera doesn't work. The message that I get is that it is not installed. Also, my system seams to running slower.
iMac Specs
Model Name:          iMac
Model Identifier:          iMac12,2
Processor Name:          Intel Core i7
Processor Speed:          3.4 GHz
Number of Processors:          1
Total Number of Cores:          4
L2 Cache (per Core):          256 KB
L3 Cache: 16 MB
Memory: 16 GB
2 External 27" Apple LED Displays
Running VMware as well with Windows 7 Professional 64 bit

Same Issue in MB Air. I have Lync 14.0.7, but no video at all.

FaceTime Camera Images Look Poor on New Macbook Pro Retina Models

I received my new 2012 Macbook Pro Retina display model yesterday. When doing Facetime last night, others on the other end were commenting how poor the image coming from my end looked. Then I tried it on my iphone 4S and it was amazing how much better the picture of me looked on the phone versus the macbook. Today, I went to the Apple store to compare my new computer to the Retina display models on the display. Their camera images honestly didn't look much better than what I have on mine (but for example, the new Macbook Air's images look much more realistic). Why is this? How can the HD Facetime camera in the Macbook Pro produce less realistic images than the lower resolution iPhone 4S or Ipad cameras? Any help or insight you could share would be appreciated.
Thanks!
Jason

Thanks for the update, Jason.
Jason1975 wrote: ... There is definitely a difference between what was seen on the MacBook Pro Retina models on display and what the other sources I mentioned were displaying. Perhaps it has to do with the new display and software that isn't updated yet...
.... Unfortunately, the new laptop has the same issue...
Of course what is seen on Retina versus non-Retina display will be different. That is a different issue from the video quality your video contacts experience. However, the fact that you see the same problems at your home on a second new Mac means you will need to do some more extensive troubleshooting involving another trip to the Apple Store.
Rather than merely looking at displays of the live camera, I suggest you compare how the FaceTime video looks when received on your iPhone while in the Apple Store. If necessary, you should test your new Mac plus some of the Store models, too. Taking your new Mac & iPhone back the the Apple Store and connecting there will have the added benefit of eliminating possible internet connection issues at your location.
At the Store, you can compare how your new Mac's video transmissions (iChat, FaceTime, etc.) and video from some Store display cameras look on your iPhone as a receiving device. If all are "bad" on your iPhone, you can also compare video transmissions received on one of the Store's devices to be sure it sees the same video problem as your iPhone.
While connected via wi-fi in the Apple Store, if the FaceTime video transmissions from your new Retina MacBook Pro (RMBP) to your iPhone is lower quality from that of the Apple Store's RMBP FaceTime to your iPhone, it seems to me that the Geniuses should determine whether your new RMBP needs service or (highly unlikely) is a second "bad" Mac that should be exchanged for a RMBP that works properly. This time, test the fix BEFORE you take it home again.
If, every RMBP you test in the Apple Store looks worse than the video sent from all other devices, you are most likely correct that some software needs to be updated for video quality.
All this testing may take some time, so plan ahead. Perhaps you want to make a Genius appointment. However, although the Geniuses were unable to give a definitive answer other than swapping RMBPs during your last visit, they may have since found an official answer to your questions.
Message was edited by: EZ Jim
Mac OSX 10.7.4

FaceTime camera lighting is poor

When we bought our iMac a few weeks ago, everything seemed to be fine with the FaceTime HD camera. Just today, however, when we open PhotoBooth, the lighting of the video is very dark, as if we are sitting in the dark. I have checked the front of the iMac for fingerprints in front of the camera or anything thet might make the camera miscalculate the lighting, but I can't see anything.
Is this a hardware issue, or are there any steps I can take before resorting to taking my machine back?
thanks!

(0) Well done on checking for dirt or stray lighting conditions that might be fooling your Mac!
(1) If you have not already done so, restart Mac and try again.
(2) If your camera still does not work properly, if you have installed third party software that might be causing a conflict with your Mac's built-in camera, follow the developer's instructions and unistall it to see if proper camera function returns.
(3) If the problem remains, you can try Apple's http://support.apple.com/kb/HT2090 suggestions.
The "reset" suggested for your individual Mac model often restores normal function.
BTW, Apple now calls cameras built into current Macs and Apple LED displays "FaceTime HD" camera. However Apple FaceTime cameras respond to the same troubleshooting. To remove this potential for confusion, several of us who post here have sent Apple Feedback that asks Apple to update related knowledge-base articles to include the FaceTime camera name or provide separate articles titled for FaceTime cameras. In the meantime, users of any Mac or Apple LED inbuilt cameras can continue to use Apple's recommendations for built-in iSight in all related knowledge-base articles.
(4) If the problem continues after trying all the above suggestions, yours may be a hardware problem that will require a professional fix.
Unless you have a current backup, make one now.
Then use the final "Troubleshooting" suggestion:
"... contact Apple or an Apple-Authorized Service Provider for service."
(5) If you want to try one other thing that sometimes helps, use your Mac's Disk Utility to repair permissions and then download and apply the latest Combo Update, for your Mac OS, the current one is at:
http://support.apple.com/kb/DL1459
Repair permissions again immediately following the system restart that completes the Combo update.
Properly applying the Combo version of updates can sometimes correct problems like yours. However, you may be wise to have your new Mac professionally checked out, particularly if you notice any other problems.
Message was edited by: EZ Jim

Iphone 6 plus facetime camera not working after 8.1 upgrade

iphone 6 plus facetime camera not working after ios 8.1 upgrade, also while making calls the voice on the other side sounds distant. Any pointers.

It seems the facetime camera does not work for whatsapp only it works normally.

How do i use my FaceTime camera as a web cam?

I am trying to figure out how to use the facetime camera on my macbook pro as a web cam with non apple users. Please help.

If you are trying to use Flash based web sites that you open in your browser, there is no difference in operation regardless of whether your webcam is being viewed by a PC or by another Mac user. However, if you are having problems with Flash sites, verify that your Flash plug-in is the latest one that is compatible with your system.
• You can find the latest Flash version that works with your OS X 10.7.3 using this page:
      http://www.adobe.com/software/flash/about/
If you need to update, use your Mac's Disk Utility to repair permissions. Then follow Adobe's instructions here: http://kb2.adobe.com/cps/908/cpsid_90893.html
Be sure to uninstall your current Flash player before installing the new one.
Repair permissions again immediately following installation of the updated Flash player.
• Be aware that the current Flash Player Preferences can be configured in your
     Lion Mac's  > System Preferences... These settings may be blocking Flash on a system-wide basis.
• Individual Flash settings are still configured in the same way as older versions:
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Message was edited by: EZ Jim
Mac OSX 10.7.3

Retina MBP Camera Issue?

I purchased a 13" Macbook Pro with Retina Display around Christmas time in 2012, and right when I opened it up I noticed the camera was pretty bad. I searched online and found that others were having similar issues or it could've just been the lighting. Early January or a little after Christmas (I don't remember exactly when) I took my computer to the apple store in Willow Grove, Pennsylvania and they told me it was "just fine." They looked at the camera and compared it to others in the store and said it was okay. This summer, a family member of mine purchased the 2013 13" Macbook Air and I noticed that the camera quality was very good and clear, especially compared to mine. The camera is slow to respond to movement, and has a low frame rate. The picture also just looks pretty bad and pixelated. Also, when I skype with a friend of mine I notice her camera quality looks much better than mine, and she is on a 2010 Macbook Pro. I paid around $1700 for this computer so I should be getting one that works perfectly fine. Is there anything I can do to fix the camera issue or is there any chance of getting it replaced by Apple? What makes me angry is the fact that the Apple Store told me it was fine when it clearly isn't.

Go to another apple store. Also tell them, if it looks fine in the store, take it into a darker room. These camera's have differen't ISO's and yours could be "fine" in the clear day light but may not be when it's sensor doesn't have enough light. This can be due to a number of factors. But they have to fix it because it's under a year old. You just got to find a way to prove it.
You need to find the situation where it looks at it's worse and see how the lighting is and show them that. If you hold shift command and 3 at the same time it'll take a screen shot of your camera. That makes a picture of it which you can show also.
There are different camera's in different year's models also though. For example, my thunderbolt display camera is much better than the camera on my MacBook pro, they are both from 2012.

Quality of facetime camera is so bad

I got a new 27'' imac and I'm really diasappointed about the camera. apple announces it as "Get everyone in the picture with crisp, widescreen HD video. The built-in720p FaceTime HD camera lets you make video calls that are so clear, it seems like everyone’s in the same room. " What a joke!
My facetime camera in my iphone 5 takes much better images than the imac's.
Even worse are the results if I take photos in photo booth. The size of the photos are about 200kb!!!
Is there any possibility to adjust the settings of the camera?

The camera on the iPad is not nearly as good a camera as on the iPhone 4. You simply can't expect it to take the same quality pictures. It's primarily designed for use with FaceTime.
The quality of the pictures will be better the more light you have. Also, as the iPad is heavier, it's harder to hold steady, thus the blur. Brace your arms against your body or rest the iPad on something.

My FaceTime camera is not being recognised why? and how can i fix this problem

I had this program called vdcassistant and apparently its a virus so I removed it and now my FaceTime Camera is not being recognised can someone please tell me how to fix this, and i have no time machine back ups

Reinstall Facetime application.
Check system profiler for your inbuilt iSight camera by looking at Hardware > USB > Built in iSight.
Perform an SMC/PRAM reset:
SMC RESET:
Unplug all cables from your machine including the power cable. Hold the POWER button for 10 seconds.
Plug all cables back in and boot machine.
PRAM RESET:
Locate COMMAND+OPTION+P+R Keys.
Turn on the Machine.
Hold down these four keys.
Until you hear the startup sound for a second time.

FaceTime camera issues

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