FaceTime cannot be installed because the version of Mac OS X is too new.

The Mac App Store program is telling me I can install FaceTime. I already have it installed, but the version in the App Store is dated last April, whereas my installed version is dated 2013, so it seems like the app store version should be an update.
However, when I try to install it, I get a message saying "FaceTime cannot be installed because the version of OS X is too new".
Is this just the Mac App Store program being stupid?
My installed version says version 3.0, but the app store version is 1.05. This is a huge difference that needs explanation. Especially since it does not tell me that I have a newer version of the program already installed.

The App Store version of FaceTime is only for OS X 10.6. All later versions of OS X have it built in.

Similar Messages

Hello sir        i have mac os x lion and A fter upgrading to Lion i can't instal the face time app its type ( FaceTime can't be installed on "Mac" because the version of Mac OS X is too new. )   can anyone help me please .   notes : on snow leopard the

hello sir
       i have mac os x lion and A
fter upgrading to Lion i can't instal the face time app its type ( FaceTime can’t be installed on “Mac” because the version of Mac OS X is too new. )   can anyone help me please .
notes : on snow leopard the face time was work normally but i delete it the app i thought it will work after i reinstall it

Lion comes with FaceTime. Look in your dock or in the Applications folder.

FaceTime can't be installed on "Macintosh HD" because the version of Mac OS X is too new. I removed all traces of FaceTime and still not able to install from App store. New to macbook pro with Lion

FaceTime can’t be installed on “Macintosh HD” because the version of Mac OS X is too new. I removed all traces of FaceTime and still not able to install from App store. New to macbook pro with Lion.any help with this would be greaty appreciated.

FaceTime is included in Lion. The App Store version is for 10.6. If you deleted it, restore it from a backup, or reinstall the Mac OS.

FaceTime can't be installed on "HDD Name" because the version of Mac OS X is too new.

on AppStore it says:
FaceTime can’t be installed on “HDD Name” because the version of Mac OS X is too new.

After upgrading my MacBook to Lion, FaceTime (purchased from the App Store) quit working. It would just hang when I'd hit the button to "Turn on FaceTime".
So from a terminal, I deleted:
/Applications/FaceTime.app/
~/Library/Preferences/com.apple.FaceTime.plist
~/Library/Caches/com.apple.FaceTime/
~/Library/LaunchAgents/com.apple.FTMonitor.plist
/private/var/db/receipts/com.apple.FaceTime.*
Now, when I go to the App Store to install FaceTime, I get the same error as the OP.

FaceTime can't be installed on "Sosa" because the version of Mac OS X is too new.

FaceTime can’t be installed on “Sosa” because the version of Mac OS X is too new.

And what is your OS X version then ?
The Facetime dwnload form the Mac App Store is for OSX 10.6 Snow Leopard only.
In OSX 10.7 Lion Facetime is already included.
Stefan

FT can't be installed on "mac hd" because the version of mac os x is too new !!!!!plz help :(:(:(:(:(:(

FT can't be installed on "mac hd" because the version of mac os x is too new !!!!!plz help :(:(:(:(:(:(

And with that patronizing response, I'm outa here. Good luck.
Not sure why you marked it as solved. A mistake I guess.

Xcode update: version of Mac OS X is too new

In 10.6.8 I had Xcode 4.0 that I downloaded from the App Store. Then I upgraded to Lion 10.7.1. Xcode now must update but AppStore says:
We could not complete your purchase
Xcode Install Assistant can’t be installed on “Boot”
because the version of Mac OS X is too new.
Ok, that's a hilarious error message, one of the best I've encountered, nevertheless I really need Xcode.
Any ideas?

Dagobert Duck wrote:
I have had the same problem and followed your link to download the new version of SL XCode for my Lion OS.
Now I have 2 Entries in my Apps purchased list and the Update button on the old XCode version ist still there.
How can I get it away?
You can't take it off. Just delete the old Xcode installer (look at the version number by selecting the Xcode installer and pressing command+i in the finder. The one that equals the Xcode from the link I posted is the new one)

I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet "

iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
Thank you.
-Kait
My phone is the iPhone4 and my computer is a Windows Vista

I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
Otherwise, do you get an error code? This might point us in the right direction.

"The file 'Acknowledgements.rtf' cannot be installed because the file cannot be found in the cabinet file 'iTunes.cab'. Is there something wrong with the latest installer? (11.3.1)

Getting error message as shown: "The file 'Acknowledgements.rtf' cannot be installed because the file cannot be found in the cabinet file 'iTunes.cab'. Is there something wrong with the latest installer? (11.3.1)

Installs fine for me, so I'd guess you got an incomplete or corrupt download. See the Further Information area of Troubleshooting issues with iTunes for Windows updates for direct links and download a fresh copy of the installer.
tt2

I can't install icloud on my pc i get this error:the file 'AOSKit.dll' cannot be installed because the file cannot be found in cabinet file 'iCloud.cab'

i can't install icloud on my pc i get this error:the file 'AOSKit.dll' cannot be installed because the file cannot be found in cabinet file 'iCloud.cab'.this could indicate a network error, an error reading from the CD-ROM, or a problem with this package! please help!!!!!

“the procedure entry point kCMByteStreamNotification_AvailableLengthChanged could not be located in the dynamic link library CoreMedia.dll.”
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
Does iTunes launch properly now?
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes

XCode can't be installed because the version of OS X is "too new"

I have Mountain Lion installed on both my iMac and my MacBook, and I'm trying to install XCode from the App Store. It installed on the MacBook without an issue, but when I try to install it on the iMac, I get an error that says "XCode can't be installed because the version of OS X is too new". Is there anything I can do about this? I'm running Mac OS X 10.8.0.
Thanks in advance

Never mind, solution found here https://discussions.apple.com/thread/4135803?tstart=0

When I try to install the newest version of itunes my computer tells me it cannot be installed because the file/program needed cannot be used.... i have updated my computer and it still isnt working!

Help!

What's the precise text of the message please, heather? There's a few different ones I can think of that you might be getting.

This ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes, then install the 64-bit version of Itunes.

I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop. With trepidation but acknowledging I don't know any of the stuff they were talking about, I allowed them to raid my laptop thinking it could be for the best. Now I'm not sure if it is related or not but depsite me having the most recent Itunes updates on both my Ipod 4TH GT, I am getting the following message everytime I connect my Ipod to the computer...and the timing would be about right too:
this ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes, then install the 64-bit version of Itunes.
If it helps I am running the 10.7.0.21 on the Sony Vaio & remember checking last week I do have the latest update on the Ipod but it is a different version from the Itunes on the laptop (which may be normal, I wouldn't know) but as I am away from home & Wifi I can't tell u the version on that though.
My problem is I cannot find an apple installer on the laptop to uninstall & I have searched Apple & Google for help and have seen others posts with the same issue but alot of the answers unfortunately I can't follow. I would greatly appreciate it if you can you answer any of these questions for me?
*Will add & remove totally uninstall Itunes so that I can reinstall?
*Will I lose my apps, music & data?
*If the apps, music & data is recoverable, how do I do that?
Sadly I can't find the installer & would love to add my new Mumford & Sons cd to my Ipod collection but don't know how to fix this. I love my Ipod & google but I have spent hours tryign updates, downloads, searches & feedback to Apple. A few months ago I had an Itunes billing problem & there was a webpage where you could email an apple support worker & rhe replied to my credit card problem within a day or 2 but I can't find that help for this problem..I couldn't express my graditude enough if you could help me with this, but thank you.

dorygirl2009 wrote:
I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop.
This "smart friend" really sounds like a collosal moron.
Follow the instructions here: http://support.apple.com/kb/HT1925 to remove and reinstall all Apple products on your computer.
Once you get everything working, the next time your "smart friend" wants to touch your computer, tell them firmly NOT A CHANCE IN ****!
None of your data (media, podcasts, apps) will be affected by removing and reinstalling iTunes.

I plug in my iPhone and this message showed. "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." I did this but still not working. Please advise

I have a problem with connecting my iPhone to iTunes. I uninstalled one of the computer program and restart my laptop. After restart my laptop and a message said that iTunes might not working because one of the component is missing and request to reinstall the iTunes. Hence I remove iTunes from my laptop and I reinstall iTunes to my laptop but still not working.
Before this the iTunes will automatically launch when I plug in my iPhone. But after I reinstall iTunes, it's not working. When I try to plug in my iPhone after iTunes launched and message "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." popped out. I did this twice but it's not working as well.
Please advise what should I do to fix this.

First make sue you are installing the 64 bit version of iTunes.
Second make sure it is iTunes 10.7 or later.
I would download a fresh copy of the 64 bit version of iTunes 11. After installation reboot your computer.
Before connecting your phone reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

This iPad cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes

I have seen others post this same question but the answers provided does not resolve my problem. My iPad Air is running iOS 7.1.2. I have been using this same computer for three years. It has Windows 7 home premium, service pack 1, 64-bit Operating System, Intel 3.4GHZ computer and 16.0 GB . I used this same computer with my iPad2 for several years. I purchased an iPad Air a year ago. I never had a problem with either iPad using iTunes. About a week ago, my computer would no longer recognize the iPad Air. I thought it must be a driver problem or iTunes somehow became corrupted. I uninstalled all of the Apple products except for iCloud and deleted any Apple software left in my Program Files and Program Files (x86). I then downloaded from Apple, iTunes64Setup.exe which is a 110,833 KB program. I installed the program without a problem. It installed Bonjour, Apple Software Update, Apple Application Support and iTunes. These programs I had previously uninstalled. I then brought up iTunes. I now plugged in my iPad Air and a popup message appeared "This iPad cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes". OK, I did as instructed. I used the iTunes installer to remove iTunes then ran iTunes64Setup.exe. I brought up iTunes and got the same message. "This iPad cannot be used because the required software is nt installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes" In general, I have found the Apple software to be robust and reliable. This situation however is very disappointing. I am hoping that someone has an answer that I can use to resolve my problem.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Mobile Device Support, won't install normally.
In your case I suggest you start with a clean download of the setup file using the direct link. If reinstalling AMDS alone doesn't work try tearing everything down again.
tt2

FaceTime cannot be installed because the version of Mac OS X is too new.

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