FaceTime cannot connect with my Apple ID or make a new connection.

I have a problem with Facetime on my MacBook Pro. It shows my camera okay, but cannot connect with my Apple ID or make a new connection. Just get an error message that reads "Could not sign in. Please check your network connection and try again." But I'm still connected to the internet and I can still access the iTunes Store with my Apple ID. Any ideas?

Yes Susan,
I changed my DNS settings to 8.8.8.8 and was then able to sign in to Facetime using my Apple ID. Apple then sent me an email verifying my email address, and all was good. I then changed my DNS settings back to normal and Facetime works completely fine.
You can find your DNS Settings in your Network Preferences, then click Advanced at the bottom right, then click on DNS from the tabs at the top.
Hope that helps

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