Facetime connection trouble?

I am having trouble connecting facetime on my iphone 5. I am able to connect using ipad but not with iphone. I tried restrating my phone amd even facetime app. Suggestions please?

I updated my iphone to latest version. It worked for a day and then it stopped working. Even my ipad isn't working anymore. All the devices are updated. This is kind of frustrating as apple needs to look into this. I am finding lot of people in different forums talking about same problem but no solution.

Similar Messages

Since upgrading to IOS 8 , Facetime connection trouble

Hi all
Sorry but another complaint.
My GF and I did upgrade to IOS 8. Since then, we have difficulty to communicate with each others on FT. She has a 5s, I have a 6
* Facetime doesnt react on my phone when she ring me (phone dont wake up but it does on my ipad)
* We try to connect, but after 5 mn fail.
* sound drops or get scrambled
* lag in conversation. 4 second delay while talking
I switched to Skype wich have a worse image quality but I connect
8-( not happy about IOS 8

Hi Glenn,
Follow the below instructions to address the wifi issues that you are seeing :-
Navigate to Privacy - Location Services - System Services ( at the bottom ) - WiFi Networking.
By default Wi-Fi Networking will be on .. turn it off.
It worked for me, hope it will work for you too :-).

Inability to maintain facetime connection on iphone4 unactivated phone

I have an iphone4 that has been deactivated for phone use; however it still should work for imessage and facetime per Apple and it has for over a year.
Now all of a sudden, I lose imessage and Facetime.
After using all of the trouble shooting tips, still no luck.
As a last resort after rebooting, turning the phone off and on numerous times, and turning airplane mode off/on, the imessage off/on, the facetime off, on, the phone off/on...I tried one more item.
I did a soft reboot - holding down the on/off and the home key at the same time and I am happy to report that the Imessage now works.
However, FACETIME connects and then the connection failed message appears and the call drops.
Any ideas as to why the FACETIME does not work - it has worked for over a year and now suddenly we lost the Facetime and Imessage. But thankfully, the Imessage is restored but not Facetime. Is the phone defective or is it a setting or another type of reboot - is there a way to tell?
This phone is only used by my 79 year old father to contact his 10 year old great grandson via Facetime and his mother sends him an Imessage to give him the okay to call via Facetime.
Any sincere help would be greatly appreciated.
Thanks

I went to Apple and they fixed my IPHONE4 - they did a complete reset/restore. Back in business as I had done everything else possible in the manual to correct the issue. Be sure and back up data either on icloud or somewhere to keep you from losing contacts, photos, etc.

I am having difficulties in maintaining a facetime connection through my ipad. It will generally work for 20 seconds or so and then the frame freezes. It is difficult to follow our 2 year grandson. Any fixes?

I am having difficuties in maintaining a Facetime connection through my ipad 2. It will generally work for 20 seconds or so, and then the frame freezes. Sometimes we have audio with a freeze frame picture. It is difficult to maintain the attention of a 2 year grandson anyway, but the the lost connections make it impossible. Any fixes?

This is a connection problem with wifi. Either your wifi is failing, or your internet service is not fast enough for video feed.

Why does my FaceTime connection keep dropping?

Why does my FaceTime connection keep dropping?

Here's the update I promised. Hope it helps.
http://support.apple.com/kb/TS5419

HT204380 Why won't my FaceTime connect with others?

Why won't my FaceTime connect with others?

Ok, so sometimes apple's servers may crash, temporarily. Just check the following site: http://www.apple.com/uk/support/systemstatus/
and it will notify you of any crashes. The link above is for the UK. Change to adapt to your country if you are outside of the UK. If your problem isn't listed I am sure it will be resolved within 24 hours. If this problem persists best thing is to contact apple.
Hope this helped :)

Facetime connection problems using Verizon mifi 4510L device

Anyone having problems with iPhone facetime connection being dropped when using this wifi device? Phone/facetime work perfectly when on other wifi connections. Thanks, Matt

The Verizon 4G network has terrible latency, so, while downloads (and uploads) can be fast, it can take them a while to get started, so any exchange that needs a fast response is likely to be unstable. The network also sometimes stops working for several seconds at a time. I have a Verizon LC-11 wireless hotspot and I'm not happy with it.

HT204380 FaceTime connects ok but rings out when sending call. But no sound when receiving incoming call have checked all the settings and sounds any suggestions

FaceTime connects ok and rings out when sending call but no ringing sound when receiving incoming calls

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
 Cheers, Tom

FaceTime connects and Apple Mail goes bezerk making noise

Each time I have my MacBook Pro up and running, with my Apple Mail app running and I connect via FaceTime to someone, the mail program starts making tons of nosie as if it's sending and receiving mail over and over and over and over again...
Anyone else having this issue?
Anyone know a resolution?
Scott
I have a 2/2011 MBP 15" maxed out
iPhone 4s

I have the same issue with FaceTime on my i5 iMac running 10.7.3. If I forget to quit Apple Mail before Facetime connects, the program's alerts start sounding for no apparent reason. The connection to FaceTime remains stable, and the person I am speaking with does not hear the sounds.

Facetime connection keeps dropping out

Hi folks,
I'm having an issue when using facetime. If I talk to my girlfriend the facetime connection (using iPhone 4 and 4s) is dropping out every few minutes. We both have 30mb fibreoptic broadband (Virgin UK) so it's certainly not the connection. I have a strong wi-fi connection in the house so I don't have that issue either. She tells me she has full bars on her phone also. Its the same when I use my iPad mini so it doesn't seem to be the phone. However when I'm at work (on a ship) the connection seems to be better even though my internet there is very slow. Any ideas what it might be?

you can try downloading inssider2 (istumbler if MAC) and then run it. This will show the broadcasting networks round about you and their channels including your own. If you then enter your router and change your wireless channel to a free or less congested channel.
you can also try changing the wireless from b/g/n to just b/g
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Why am I suddenly getting audio static with FaceTime connection?

I recently started getting audio statice when making a FaceTime connection. The other person can hear me, but I get only static. The image is clear. Is this a problem on their end or mine? Is it the iPad or a router issue? Regular connection to the net is fine and playing of music from I tunes is fine with no static.
I'm puzzled.

shambles,
You could try to reinstall using the full three step way (otherwise strange things may linger):
Uninstall (ticking the box to delete the preferences), run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

I have two facetime users, both connecting to our enterprise wireless network (Cisco WCS) and they can't make a facetime connection from IPAD to IPAD. Are there any apple protocols or other settings that need to be enabled on WCS? No firewall involved.

I have two facetime users, both connecting to our enterprise wireless network (Cisco WCS) and they can't make a facetime connection from IPAD to IPAD. Are there any apple protocols or other settings that need to be enabled on WCS? There is no firewall inbetween the two connections, as this is all on our internal network.
Both devices can connect to the network, but when they try to talk to each other they can't make the connection.
Thanks.

If anyone ever comes across this and has the same issue, here's what I did to fix it:
My Linksys router has a Network Mode setting, and I had to change it from "Mixed" to "Wireless-G only". (I would've used N but one of the NICs in my house is too old to support it.) Anyway, after making this change, Facetime works fine on the phone. Hope this helps someone else!

Poor FaceTime Connectivity

FaceTime connection to my daughter is very unreliable. She is on a MacBook Pro and I use either an iMac or iPad 2.
When I dial her, I can hear it ring and ring. Over the phone she tells me she is answering and has a connecting message.
When she dials me the same is true. I get a connecting message and sometimes we connect and other times we do not.
We are both connected to internet via a wireless connection.
Any suggestions for increasing the odds of establishing a connection would be appreciated.

Some folks have discovered that changing their DNS service fixes FaceTime connection issues.
The ideal way is to configure your modem/router with DNS service, but often settings in System Prefs/Network/Advanced/DNS on the Macs or Settings/Wi-Fi on your iPad will override the router settings. Try either of these;
OpenDNS
208.67.222.222, 208.67.220.220
Google Public DNS
8.8.8.8, 8.8.4.4

FaceTime connection issues

I have a MBP, iPhone 4s, iPad 3, and iPad Mini. When I have an incoming FaceTime call, how do I choose which device the call is sent to/accepted by? I thought (today) of having each device accept for a single email address or phone number. I don't yet understand how FaceTime connections are made. I have the email address of a person I want to connect with FaceTime. That person's iPad (the only device) never receives the connection request. Is there a document or tutorial on connecting with multiple devices, et?
Mike

Hello there Mike,
Here is some information about FaceTime. The way FaceTime works is if you have multiple devices and they are all using the same Apple ID, then they will ALL get the request when somebody sends your Apple ID a request. Likewise, when you are sending a request to someone, it must be to their Apple ID or Cellular number. So to do what you mentioned, each device would have to be using its own Apple ID and thats not typically recommended as it can get very confusing.
This page tells you more about it and at the bottom shows how to set it up
http://www.apple.com/ios/facetime/
iOS: Using FaceTime
http://support.apple.com/kb/ht4319
Heres a great article for troubleshooting FaceTime
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Have fun!
Sterling

I'm having FaceTime connectivity issues

I'm having FaceTime connectivity issues. Every time I FaceTime other apple user the connections drops right away.

Well I'm here to own up. My dad was over today and he has an iPad 2 with iOS 7.1.1 and mine ran 6.1.2. Over the table both on my wifi I tried to call him on facetime and he tried to call me, in both cases it failed due to lost connection as previously discussed. He said they had used it to call my brother in england yesterday with no issue.
I bit the bullet and decided with extreme reluctance to do the upgrade. I did a full backup whilst downloading the update on my windows pc and after the sync I applied the update. Luckily for apple's sake the facetime connection now works both ways but I'm still left with this hideously atrocious UI color scheme. I can however report that i can see no noticable reduction in performance so far. As per suggested on some sites I disabled automatic downloads & updates and tweaked the accessibility settings to "reduce motion" and "increase contrast" including enabling button shapes and reducing white point. Everything seems to work fine and Thankfully I don'rt feel like I have a hobbled device. Clearly something between 7.0 and 7.1.1 has brought iPad 2 back up to speed so to speak.
Oh and I still hate you Apple, cheers.

Facetime connection trouble?

Similar Messages

Maybe you are looking for