Facetime connects then instantly drops off?

New to facetime, tried to call my new ipad mini from my iphone 5, it connects then instantly drops the connection.
All softeware up to date and dialing over wi-fi.
Any ideas?
Thanks

Are you losing wifi connection?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
 Cheers, Tom

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Hi folks,
I'm having an issue when using facetime. If I talk to my girlfriend the facetime connection (using iPhone 4 and 4s) is dropping out every few minutes. We both have 30mb fibreoptic broadband (Virgin UK) so it's certainly not the connection. I have a strong wi-fi connection in the house so I don't have that issue either. She tells me she has full bars on her phone also. Its the same when I use my iPad mini so it doesn't seem to be the phone. However when I'm at work (on a ship) the connection seems to be better even though my internet there is very slow. Any ideas what it might be?

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Just got a new Airport Express to replace an old one that dropped off all the time. The new one works with various Apple and Android devices but will not connect to Wen 8 computer. The computer sees the network but can't connect.

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Before I continue, let me know if you have returned the AX or still need help. Here's a link to Apple's PDF about [Designing AirPort Networks|http://manuals.info.apple.com/enUS/Designing_AirPort_Networks10.5-Windows.pdf] Click on it to open in Safari but then save it to your desktop. Now open it from your desktop and start reading Chapter 3, page 42.
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