Facetime crashes my iPhone 5
Hi guys,
So, I have an iPhone 5 updated to iOs 6.0.2 and when I attempt to hold a Facetime call it crashes my phone and it restars (silver apple over black screen). Its verrrry annoying. All other apps work fine and ive restarted the phone.
Hope you are able to help.
Thanks,
Delina
Like the article says, are you using "router, firewall, or security software that restricts Internet access?" If so, verify that the ports documented in Using FaceTime behind a Firewall are open.
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Here's a the crashlog:
Process: FaceTime [12653]f
Path: /Applications/FaceTime.app/Contents/MacOS/FaceTime
Identifier: com.apple.FaceTime
Version: 3.0 (1616)
Build Info: FaceTime-1616000000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [167]
Responsible: FaceTime [12653]
User ID: 501
PlugIn Path: /Library/Audio/Plug-Ins/HAL/RazerAudio.plugin/Contents/MacOS/RazerAudio
PlugIn Identifier: com.razerzone.razeraudio
PlugIn Version: 1.0.0 (1.0)
Date/Time: 2013-12-05 15:42:55.551 -0600
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 335C33CD-05AB-36BC-AA65-B23E5576756B
Sleep/Wake UUID: 3F5150C3-2B80-4018-B76B-E9DCACB05A35
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
VM Regions Near 0x10:
-->
__TEXT 000000010e451000-000000010e524000 [ 844K] r-x/rwx SM=COW /Applications/FaceTime.app/Contents/MacOS/FaceTime
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.razerzone.razeraudio 0x0000000111be77eb _new_AudioDeviceCreateIOProcID(unsigned int, int (*)(unsigned int, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*), void*, int (**)(unsigned int, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*)) + 219
1 com.apple.audio.units.Components 0x0000000113e97dc1 AUHAL::SelectDevice(unsigned int) + 923
2 com.apple.audio.units.Components 0x0000000113e971e3 AUHAL::AUHAL(ComponentInstanceRecord*, unsigned int, bool) + 877
3 com.apple.audio.units.Components 0x0000000113eba621 ComponentEntryPoint<DefaultOutputAU>::Dispatch(ComponentParameters*, DefaultOutputAU*) + 113
4 com.apple.CoreServices.CarbonCore 0x00007fff940b1bbb CallComponentOpen + 46
5 com.apple.CoreServices.CarbonCore 0x00007fff94032a41 OpenAComponent + 423
6 com.apple.CoreServices.CarbonCore 0x00007fff94032890 OpenComponent + 17
7 com.apple.AppKit 0x00007fff8f3758b5 _initializeCA + 878
8 com.apple.AppKit 0x00007fff8f3754f1 -[NSSound _postInitialization] + 369
9 com.apple.AppKit 0x00007fff8f3768b3 -[NSSound initWithContentsOfURL:byReference:] + 242
10 com.apple.AppKit 0x00007fff8f377f90 +[NSSound _searchForSoundNamed:] + 865
11 com.apple.AppKit 0x00007fff8f37822c +[NSSound soundNamed:] + 241
12 com.apple.FaceTime 0x000000010e4c2aeb 0x10e451000 + 465643
13 com.apple.FaceTime 0x000000010e4cba60 0x10e451000 + 502368
14 com.apple.FaceTime 0x000000010e4939a8 0x10e451000 + 272808
15 com.apple.imavcore 0x000000010e578cf3 0x10e572000 + 27891
16 com.apple.imavcore 0x000000010e57794f 0x10e572000 + 22863
17 com.apple.imavcore 0x000000010e577ecb 0x10e572000 + 24267
18 com.apple.CoreFoundation 0x00007fff8dc2edec __invoking___ + 140
19 com.apple.CoreFoundation 0x00007fff8dc2ec54 -[NSInvocation invoke] + 308
20 com.apple.CoreFoundation 0x00007fff8dcd17a6 -[NSInvocation invokeWithTarget:] + 54
21 com.apple.imcore 0x00007fff8ccfc028 0x7fff8ccca000 + 204840
22 com.apple.CoreFoundation 0x00007fff8dca1384 ___forwarding___ + 452
23 com.apple.CoreFoundation 0x00007fff8dca1138 _CF_forwarding_prep_0 + 120
24 com.apple.CoreFoundation 0x00007fff8dc2edec __invoking___ + 140
25 com.apple.CoreFoundation 0x00007fff8dc2ec54 -[NSInvocation invoke] + 308
26 com.apple.CoreFoundation 0x00007fff8dcd17a6 -[NSInvocation invokeWithTarget:] + 54
27 com.apple.imfoundation 0x00007fff96c67774 0x7fff96c3e000 + 169844
28 com.apple.imfoundation 0x00007fff96c67455 0x7fff96c3e000 + 169045
29 com.apple.imfoundation 0x00007fff96c67856 0x7fff96c3e000 + 170070
30 com.apple.imfoundation 0x00007fff96c679a4 0x7fff96c3e000 + 170404
31 com.apple.Foundation 0x00007fff983320de __NSThreadPerformPerform + 229
32 com.apple.CoreFoundation 0x00007fff8dc748f1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
33 com.apple.CoreFoundation 0x00007fff8dc66129 __CFRunLoopDoSources0 + 441
34 com.apple.CoreFoundation 0x00007fff8dc657ef __CFRunLoopRun + 831
35 com.apple.CoreFoundation 0x00007fff8dc65275 CFRunLoopRunSpecific + 309
36 com.apple.HIToolbox 0x00007fff92488f0d RunCurrentEventLoopInMode + 226
37 com.apple.HIToolbox 0x00007fff92488cb7 ReceiveNextEventCommon + 479
38 com.apple.HIToolbox 0x00007fff92488abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
39 com.apple.AppKit 0x00007fff8ed1e28e _DPSNextEvent + 1434
40 com.apple.AppKit 0x00007fff8ed1d8db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
41 com.apple.AppKit 0x00007fff8ed119cc -[NSApplication run] + 553
42 com.apple.AppKit 0x00007fff8ecfc803 NSApplicationMain + 940
43 libdyld.dylib 0x00007fff8ccac5fd start + 1
Thread 1:: Dispatch queue: com.apple.audio.proxy-event
0 libsystem_kernel.dylib 0x00007fff955b9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff91707c3b _pthread_cond_wait + 727
2 com.apple.audio.CoreAudio 0x00007fff9391fab3 HALB_Guard::Wait() + 75
3 com.apple.audio.CoreAudio 0x00007fff9391114a HALC_ShellInfo::WaitForCurrentProcessInitialized() + 50
4 com.apple.audio.CoreAudio 0x00007fff93911081 HALC_Object_PropertyListener + 29
5 com.apple.audio.CoreAudio 0x00007fff9391103f _XObject_PropertyListener + 252
6 com.apple.audio.CoreAudio 0x00007fff93910f23 HALB_MIGClient_server + 81
7 libdispatch.dylib 0x00007fff9298fa13 dispatch_mig_server + 360
8 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
9 libdispatch.dylib 0x00007fff929898a1 _dispatch_source_invoke + 413
10 libdispatch.dylib 0x00007fff92989633 _dispatch_queue_drain + 359
11 libdispatch.dylib 0x00007fff9298a9dd _dispatch_queue_invoke + 110
12 libdispatch.dylib 0x00007fff92988fa3 _dispatch_root_queue_drain + 75
13 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
14 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
15 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff955ba662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9298943d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff92989152 _dispatch_mgr_thread + 52
Thread 3:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff955b5942 _kernelrpc_mach_vm_allocate_trap + 10
1 libsystem_kernel.dylib 0x00007fff955b8783 mach_vm_allocate + 30
2 libsystem_kernel.dylib 0x00007fff955b88ad vm_allocate + 25
3 com.razerzone.razeraudio 0x0000000111be6de1 allocateBranchIsland + 163
4 com.razerzone.razeraudio 0x0000000111be6c59 mach_override_ptr + 860
5 com.razerzone.razeraudio 0x0000000111bea01b New_PlugIn + 877
6 com.apple.CoreFoundation 0x00007fff8dd18d80 _CFPFactoryCreateInstance + 272
7 com.apple.audio.CoreAudio 0x00007fff938f756c HALPlugInManagement::CreateHALPlugIn(HALCFPlugIn const*) + 576
8 com.apple.audio.CoreAudio 0x00007fff938f696a HALPlugInManagement::Initialize() + 324
9 com.apple.audio.CoreAudio 0x00007fff938f6819 HALSystem::InitializeDevices() + 9
10 com.apple.audio.CoreAudio 0x00007fff938f4849 HALSystem::CheckOutInstance() + 159
11 com.apple.audio.CoreAudio 0x00007fff9390fb56 AudioObjectGetPropertyDataSize + 122
12 com.apple.AVConference 0x0000000111104731 +[AVInternalDeviceList newDeviceList] + 75
13 com.apple.AVConference 0x0000000111104abd -[AVInternalDeviceList init] + 93
14 com.apple.AVConference 0x00000001111051bd -[AVAudioDeviceList init] + 84
15 com.apple.imavcore 0x000000010e5ae442 0x10e572000 + 246850
16 com.apple.imavcore 0x000000010e5ae388 0x10e572000 + 246664
17 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
18 libdispatch.dylib 0x00007fff9298721c dispatch_once_f + 79
19 com.apple.imavcore 0x000000010e5ae343 0x10e572000 + 246595
20 com.apple.FaceTime 0x000000010e492604 0x10e451000 + 267780
21 libdispatch.dylib 0x00007fff9298a1d7 _dispatch_call_block_and_release + 12
22 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
23 libdispatch.dylib 0x00007fff9298909e _dispatch_root_queue_drain + 326
24 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
25 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
26 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 4:: Dispatch queue: SCNetworkReachabilty.concurrent
0 libsystem_kernel.dylib 0x00007fff955b5a56 semaphore_wait_trap + 10
1 libsystem_platform.dylib 0x00007fff99ef5451 _os_semaphore_wait + 16
2 libdispatch.dylib 0x00007fff9298d99a _dispatch_barrier_sync_f_slow + 310
3 com.apple.SystemConfiguration 0x00007fff9097990e ____SCNetworkReachabilityPerformLocked_block_invoke + 96
4 libdispatch.dylib 0x00007fff9298a1d7 _dispatch_call_block_and_release + 12
5 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
6 libdispatch.dylib 0x00007fff9298b7ff _dispatch_async_redirect_invoke + 154
7 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff9298909e _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff955b5a6e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff9298b9da _dispatch_semaphore_wait_slow + 147
2 libdispatch.dylib 0x00007fff92988f08 _dispatch_worker_thread + 145
3 libsystem_pthread.dylib 0x00007fff91705899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff9170572a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff91709fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff955b5a6e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff9298b9da _dispatch_semaphore_wait_slow + 147
2 libdispatch.dylib 0x00007fff92988f08 _dispatch_worker_thread + 145
3 libsystem_pthread.dylib 0x00007fff91705899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff9170572a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff91709fc9 thread_start + 13
Thread 8:: Dispatch queue: com.apple.gamekitservices.GKNATObserver.0x600000308a60.natCheckQueue
0 libsystem_kernel.dylib 0x00007fff955b5a56 semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff9298dddd _dispatch_group_wait_slow + 208
2 com.apple.AVConference 0x000000011106a04b __46-[GKNATObserverInternal tryNATCheckWithDelay:]_block_invoke + 2412
3 libdispatch.dylib 0x00007fff9298a1d7 _dispatch_call_block_and_release + 12
4 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
5 libdispatch.dylib 0x00007fff9298968f _dispatch_queue_drain + 451
6 libdispatch.dylib 0x00007fff9298a9dd _dispatch_queue_invoke + 110
7 libdispatch.dylib 0x00007fff92988fa3 _dispatch_root_queue_drain + 75
8 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
9 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
10 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff955b5a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff955b4d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8dc66315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8dc65939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8dc65275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8eebe1ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff91705899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9170572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff91709fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 11:: Dispatch queue: com.apple.root.high-priority
0 libsystem_kernel.dylib 0x00007fff955b99aa __select + 10
1 com.apple.AVConference 0x0000000111065147 CommTest + 1267
2 com.apple.AVConference 0x0000000111065a0b CommNAT_Test + 812
3 com.apple.AVConference 0x00000001110676b0 -[GKNATObserverInternal callCommNATTestFromIPPort:] + 991
4 com.apple.AVConference 0x0000000111068ef5 -[GKNATObserverInternal NATCheckWithIPPort:useCache:] + 978
5 libdispatch.dylib 0x00007fff9298a1d7 _dispatch_call_block_and_release + 12
6 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
7 libdispatch.dylib 0x00007fff9298909e _dispatch_root_queue_drain + 326
8 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
9 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
10 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 15:: Dispatch queue: com.apple.root.high-priority
0 libsystem_kernel.dylib 0x00007fff955b99aa __select + 10
1 com.apple.AVConference 0x0000000111065147 CommTest + 1267
2 com.apple.AVConference 0x0000000111065a0b CommNAT_Test + 812
3 com.apple.AVConference 0x00000001110676b0 -[GKNATObserverInternal callCommNATTestFromIPPort:] + 991
4 com.apple.AVConference 0x0000000111068ef5 -[GKNATObserverInternal NATCheckWithIPPort:useCache:] + 978
5 libdispatch.dylib 0x00007fff9298a1d7 _dispatch_call_block_and_release + 12
6 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
7 libdispatch.dylib 0x00007fff9298909e _dispatch_root_queue_drain + 326
8 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
9 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
10 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 19:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff955b5a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff955b4d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8dc66315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8dc65939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8dc65275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff98335907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff9833570b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff91705899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff9170572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff91709fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000010 rbx: 0x0000000000000007 rcx: 0x000000000000001c rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x000060800023de80 rbp: 0x00007fff517ac2e0 rsp: 0x00007fff517ac2b0
r8: 0x0000000000000001 r9: 0x00007fff517ac100 r10: 0x00007ff21b825450 r11: 0x00007fff7c7943c8
r12: 0x0000000113e988ec r13: 0x000000000000002f r14: 0x00007ff21b88ce78 r15: 0x00007ff21b88cc00
rip: 0x0000000111be77eb rfl: 0x0000000000010246 cr2: 0x0000000000000010
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10e451000 - 0x10e523fff com.apple.FaceTime (3.0 - 1616) <6DE4868B-B69F-30A3-AE8C-08D3B82FC1E5> /Applications/FaceTime.app/Contents/MacOS/FaceTime
0x10e572000 - 0x10e5cdff7 com.apple.imavcore (10.0 - 1000) <CD705D83-FAB4-3E59-A19B-F5B04D5EC3AB> /System/Library/PrivateFrameworks/IMAVCore.framework/Versions/A/IMAVCore
0x10ff58000 - 0x10ff5bfff libspindump.dylib (161) <588EDDE0-B20A-3649-92B7-C2226EB237E8> /usr/lib/libspindump.dylib
0x10ff61000 - 0x10ff62fff com.apple.AddressBook.LocalSourceBundle (8.0 - 1365) <260EDDAA-A812-3097-BE14-A63EA4BEDD31> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x10ff74000 - 0x10ff78ff7 com.apple.DirectoryServicesSource (8.0 - 1365) <2F2D5BAA-F006-3701-922C-37EF076DE3D1> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0x10ff80000 - 0x10ffccff6 com.apple.AddressBook.CardDAVPlugin (10.9 - 424) <C5AC5902-39C2-3A08-9967-5EAA000228EE> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
0x11004e000 - 0x110053fff com.apple.RTCReporting (1.0 - 1.28) <3870D0A2-9A54-3B8A-9F4A-1A2E5C318702> /System/Library/PrivateFrameworks/RTCReporting.framework/Versions/A/RTCReportin g
0x11005c000 - 0x110066ff6 com.apple.ViceroyTrace (2.0 - 586.16) <DE128D26-A8E5-331D-9D6B-0EF7000904FC> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/ViceroyTrac e.framework/Versions/A/ViceroyTrace
0x110071000 - 0x110077ff7 com.apple.SimpleKeyExchange (2.0 - 586.16) <A9DCD173-027A-3BAE-A74F-C90A617E018C> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/SimpleKeyEx change.framework/Versions/A/SimpleKeyExchange
0x11007e000 - 0x1100a4ffb com.apple.ICE (2.0 - 586.16) <8926C635-6ABB-3953-B725-52526C7606B5> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/ICE.framewo rk/Versions/A/ICE
0x1100ad000 - 0x1100adff7 com.apple.LegacyHandle (2.0 - 586.16) <1D981AA9-E0EB-32C4-ADD2-73D108521A12> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/LegacyHandl e.framework/Versions/A/LegacyHandle
0x1100b2000 - 0x1100b3fff com.apple.snatmap (2.0 - 586.16) <EE8063BA-7288-386F-A846-5DBD905C4C40> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/snatmap.fra mework/Versions/A/snatmap
0x1100bb000 - 0x1100dbff7 com.apple.cmio.DAL.AppleCamera (210.0 - AppleCameraDeviceAbstractionLayer-4.16.2) <8F4204F9-9D0C-3BCC-98A0-FC03452AAB97> /Library/CoreMediaIO/*/AppleCamera.plugin/Contents/MacOS/AppleCamera
0x11010a000 - 0x11010dfff AppleIntelHSWVA (8.18.26) <8D81C112-74E8-3C42-B58C-EC33126BBE77> /System/Library/Extensions/AppleIntelHSWVA.bundle/Contents/MacOS/AppleIntelHSWV A
0x110114000 - 0x110118ffd com.apple.audio.AppleHDAHALPlugIn (2.5.2 - 2.5.2fc2) <DEB558B7-BACF-3871-A021-B3A904F4FB44> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x11015c000 - 0x110207fff com.apple.AppleGVAFramework (6.0.38 - 6.0.38) <778BD26C-91E5-3300-B78E-917CE26317E7> /System/Library/PrivateFrameworks/AppleGVA.framework/Versions/Current/AppleGVA
0x11105c000 - 0x111198ff6 com.apple.AVConference (2.0 - 586.16) <B06F6DAD-9ED8-33B0-A698-238A3273551B> /System/Library/PrivateFrameworks/AVConference.framework/Versions/A/AVConferenc e
0x11122d000 - 0x111466ff7 com.apple.VideoProcessing (166.8 - 166.8) <3679F373-6CEE-3187-A822-20109E0E1E03> /System/Library/PrivateFrameworks/VideoProcessing.framework/Versions/A/VideoPro cessing
0x1118d4000 - 0x111b4bff7 com.apple.AppleIntelHD5000GraphicsVADriver (8.18.26 - 8.1.8) <7BF7C2F0-2827-379B-B25B-4BDB27D2B8D8> /System/Library/Extensions/AppleIntelHD5000GraphicsVADriver.bundle/Contents/Mac OS/AppleIntelHD5000GraphicsVADriver
0x111bce000 - 0x111efdfff +com.razerzone.razeraudio (1.0.0 - 1.0) <CB037C6D-CC61-3501-A066-ED3B4019A4C1> /Library/Audio/Plug-Ins/HAL/RazerAudio.plugin/Contents/MacOS/RazerAudio
0x113e8d000 - 0x11405efff com.apple.audio.units.Components (1.9 - 1.9) <80991B19-4B07-3DBF-A4B3-597DA1AA65B2> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x7fff64c69000 - 0x7fff64c9c817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff8c252000 - 0x7fff8c29aff7 com.apple.ExchangeWebServices (4.0 - 193) <867EDAF0-5863-397E-BA75-855878D68949> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices
0x7fff8c29b000 - 0x7fff8c2e9fff com.apple.opencl (2.3.57 - 2.3.57) <FC03A80D-543A-3448-83FF-D399C3A240D9> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8c2ea000 - 0x7fff8c303ff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8c304000 - 0x7fff8c305ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8c306000 - 0x7fff8c30ffff com.apple.speech.synthesis.framework (4.6.2 - 4.6.2) <0AAE45F0-FC6E-36B6-A6A7-73E6950A74AC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8c324000 - 0x7fff8c328ff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff8c329000 - 0x7fff8c410ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff8c411000 - 0x7fff8c50dfff com.apple.viceroy.framework (469 - 469) <EE624E82-1CA3-3EF2-8421-AE3DA3C51A95> /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x7fff8c50e000 - 0x7fff8c510fff com.apple.EFILogin (2.0 - 2) <C360E8AF-E9BB-3BBA-9DF0-57A92CEF00D4> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8c513000 - 0x7fff8c602fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8c603000 - 0x7fff8c605ffb libutil.dylib (34) <DAC4A6CF-A1BB-3874-9569-A919316D30E8> /usr/lib/libutil.dylib
0x7fff8c606000 - 0x7fff8c776ff6 com.apple.CFNetwork (673.0.3 - 673.0.3) <42CFC3DB-35C8-3652-AF37-4BCC73D8BDEF> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8c777000 - 0x7fff8c783ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <6B78BD7B-5622-38E6-8FC6-86A117E3ACCA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8c79b000 - 0x7fff8c79efff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8c79f000 - 0x7fff8c7f0fff com.apple.QuickLookFramework (5.0 - 622.3) <AB6CCD09-ECDF-3F01-9C42-34B37DDCF12D> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8c7f1000 - 0x7fff8c7f5fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8c7f6000 - 0x7fff8c81dfff com.apple.SocialAppsCore (8.0 - 4218) <17F24E54-95D6-3927-9D2B-5FD731289E1D> /System/Library/PrivateFrameworks/SocialAppsCore.framework/Versions/A/SocialApp sCore
0x7fff8c81e000 - 0x7fff8c84afff com.apple.CoreServicesInternal (184.8 - 184.8) <707E05AE-DDA8-36FD-B0FF-7F15A061B46A> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8c84b000 - 0x7fff8c8abfff com.apple.ISSupport (1.9.9 - 57) <E1E343D7-222C-3458-9D1F-FC600B7F1C50> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff8c8ac000 - 0x7fff8c8b1fff com.apple.DiskArbitration (2.6 - 2.6) <F8A47F61-83D1-3F92-B7A8-A169E0D187C0> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8ca2c000 - 0x7fff8cca8ff7 com.apple.RawCamera.bundle (5.01 - 718) <6CC4A1E5-A89A-369D-96C4-7A5ED40B487B> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8cca9000 - 0x7fff8ccacff7 libdyld.dylib (239.3) <62F4D752-4089-31A8-8B73-B95A68893B3C> /usr/lib/system/libdyld.dylib
0x7fff8ccad000 - 0x7fff8ccbafff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8ccbb000 - 0x7fff8ccc6fff libkxld.dylib (2422.1.72) <C88EF3E6-B31F-3E12-BE9B-562D912BA733> /usr/lib/system/libkxld.dylib
0x7fff8ccc7000 - 0x7fff8ccc9ff7 com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8ccca000 - 0x7fff8cd67fff com.apple.imcore (10.0 - 1000) <027E09B4-B4B6-3710-8806-B4CE41DF3242> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore
0x7fff8cd8c000 - 0x7fff8ce0cfff com.apple.CoreSymbolication (3.0 - 141) <B018335C-698B-3F87-AF1C-6115C4FA8954> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8ce7f000 - 0x7fff8ce8bff7 com.apple.CalendarAgentLink (7.0 - 138) <B8B63D14-D853-3478-B001-BC67B7E9F993> /System/Library/PrivateFrameworks/CalendarAgentLink.framework/Versions/A/Calend arAgentLink
0x7fff8ce99000 - 0x7fff8ceacff7 com.apple.AppContainer (3.0 - 1) <A90C058D-46E8-3BAB-AF17-AF9C7C273069> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8cead000 - 0x7fff8cf17ff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8cf18000 - 0x7fff8cf58ff7 com.apple.CalDAV (7.0 - 155.1) <6912C282-D362-3473-90E3-655A36C0CC21> /System/Library/PrivateFrameworks/CalDAV.framework/Versions/A/CalDAV
0x7fff8d6a9000 - 0x7fff8d6aaff7 libsystem_sandbox.dylib (278.10) <A47E7E11-3C76-318E-B67D-98972B86F094> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8d6d1000 - 0x7fff8d88cff6 com.apple.GeoServices (1.0 - 702.14.9) <A3A4D6AC-72B2-39F3-AAE0-9AF3B88C5C8E> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff8d88d000 - 0x7fff8d8e6fff libTIFF.dylib (1038) <5CBFE0C2-9DD8-340B-BA63-A94CE2E476F2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8d8e7000 - 0x7fff8d8effff libsystem_dnssd.dylib (522.1.11) <270DCF6C-502D-389A-AA9F-DE4624A36FF7> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8d8f0000 - 0x7fff8d8faff7 com.apple.corerecents (1.0 - 1) <6C3ACB55-6FA5-3266-80D3-592B7258F5E7> /System/Library/PrivateFrameworks/CoreRecents.framework/Versions/A/CoreRecents
0x7fff8d8fb000 - 0x7fff8d8fdff7 com.apple.diagnosticlogcollection (10.0 - 1000) <5CA6D8A2-DEA6-33C3-91BC-F3B076C0500B> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
0x7fff8d8fe000 - 0x7fff8db5fff7 com.apple.imageKit (2.5 - 770) <33BCF627-EB1A-3CC1-98AB-2324B6DFB329> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8db60000 - 0x7fff8dbd4ff7 com.apple.iChat.SocialUI (8.0 - 4217) <B8970847-B802-3844-9ABD-A6DE636B598C> /System/Library/PrivateFrameworks/SocialUI.framework/Versions/A/SocialUI
0x7fff8dbe4000 - 0x7fff8dbf4ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff8dbf5000 - 0x7fff8dddaff7 com.apple.CoreFoundation (6.9 - 855.11) <E22C6A1F-8996-349C-905E-96C3BBE07C2F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8dddb000 - 0x7fff8de93ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8e11d000 - 0x7fff8e124ff7 com.apple.phonenumbers (1.1.1 - 105) <767A63EB-244C-34F1-9FFA-D1A6BED60C31> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x7fff8e125000 - 0x7fff8e18bfff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff8e18c000 - 0x7fff8e194ffc libGFXShared.dylib (9.0.83) <11A621C3-37A0-39CE-A69B-8739021BD79D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8e195000 - 0x7fff8e34dff3 libicucore.A.dylib (511.25) <3ED7B656-416E-3071-AEC8-E85C90232F78> /usr/lib/libicucore.A.dylib
0x7fff8e34e000 - 0x7fff8e3acff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8e3ad000 - 0x7fff8e3d4ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff8e414000 - 0x7fff8e430fff com.apple.frameworks.preferencepanes (16.0 - 16.0) <059E99D8-67C2-3B59-B5E7-850DD7A92D75> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x7fff8e431000 - 0x7fff8e445fff com.apple.aps.framework (4.0 - 4.0) <F529A05B-FB03-397E-B06A-3A60B808FA11> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff8e504000 - 0x7fff8e534fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff8e535000 - 0x7fff8e55dffb libRIP.A.dylib (599.7) <6F528EE3-99F8-3871-BD60-1306495C27D5> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff8e55e000 - 0x7fff8e6ccff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8e6cd000 - 0x7fff8e720ff7 com.apple.ical.EventKit (2.0 - 152) <34FD327F-0E27-3B0F-B801-0C8FF2B4814A> /System/Library/Frameworks/EventKit.framework/Versions/A/EventKit
0x7fff8e721000 - 0x7fff8e721ffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8e934000 - 0x7fff8e9f7ff7 com.apple.backup.framework (1.5 - 1.5) <92C8038F-CC00-3202-90D8-3C3AEC90986F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8e9f8000 - 0x7fff8ea0afff com.apple.login (3.0 - 3.0) <B825A996-7F9C-3F47-B76F-A0F9B4BEB373> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
0x7fff8ea0b000 - 0x7fff8ea6afff com.apple.framework.CoreWLAN (4.0 - 400.45.1) <775F9444-8059-30A2-8058-7F7ACD68CCF1> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8ea6b000 - 0x7fff8ea73ff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff8ea74000 - 0x7fff8ea7eff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8ea7f000 - 0x7fff8ea80ffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff8ebe8000 - 0x7fff8ebf2ff7 libcsfde.dylib (380) <3A54B430-EC05-3DE9-86C3-00C1BEAC7F9B> /usr/lib/libcsfde.dylib
0x7fff8ebf8000 - 0x7fff8ebfefff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff8ebff000 - 0x7fff8ec09ff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8ec0c000 - 0x7fff8ec53ff7 libcups.2.dylib (372) <348EED62-6C20-35D6-8EFB-E80943965100> /usr/lib/libcups.2.dylib
0x7fff8ec54000 - 0x7fff8ec70fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
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0x7fff9232d000 - 0x7fff92Hello ljang,
Thank you for the details of the issue you are experiencing with FaceTime on your MacBook Air. I found a few resources that I think will help isolate and troubleshoot this issue. I recommend the following articles:
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
OS X Mountain Lion: If an app quits unexpectedly
http://support.apple.com/kb/PH10928
Thank you for using Apple Support Communities.
Best,
Sheila M.
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