FaceTime Crashes
During a facetime call my front camera is fine, but when I switch, my friend said it freezes on their end, but keeps moving on mine. Ive restarted and everything. What could be the issue?
4.3.3 IPhone 4.
Reformatted it, still not working, but Tango, Skype and the camera all work just fine. Called Apple, they said it is a hardware issue not software and said I should get it replaced. It sounds like software b/c the other applications work fine when switching the cameras...
Any other thoughts?
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Facetime crashes upon receiving a call
Facetime crashes only upon receiving a call. If facetime is already open facetime does not crash. Outgoing calls are completely okay. Can anybody help?
Here's a the crashlog:
Process: FaceTime [12653]f
Path: /Applications/FaceTime.app/Contents/MacOS/FaceTime
Identifier: com.apple.FaceTime
Version: 3.0 (1616)
Build Info: FaceTime-1616000000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [167]
Responsible: FaceTime [12653]
User ID: 501
PlugIn Path: /Library/Audio/Plug-Ins/HAL/RazerAudio.plugin/Contents/MacOS/RazerAudio
PlugIn Identifier: com.razerzone.razeraudio
PlugIn Version: 1.0.0 (1.0)
Date/Time: 2013-12-05 15:42:55.551 -0600
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 335C33CD-05AB-36BC-AA65-B23E5576756B
Sleep/Wake UUID: 3F5150C3-2B80-4018-B76B-E9DCACB05A35
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
VM Regions Near 0x10:
-->
__TEXT 000000010e451000-000000010e524000 [ 844K] r-x/rwx SM=COW /Applications/FaceTime.app/Contents/MacOS/FaceTime
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.razerzone.razeraudio 0x0000000111be77eb _new_AudioDeviceCreateIOProcID(unsigned int, int (*)(unsigned int, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*), void*, int (**)(unsigned int, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*)) + 219
1 com.apple.audio.units.Components 0x0000000113e97dc1 AUHAL::SelectDevice(unsigned int) + 923
2 com.apple.audio.units.Components 0x0000000113e971e3 AUHAL::AUHAL(ComponentInstanceRecord*, unsigned int, bool) + 877
3 com.apple.audio.units.Components 0x0000000113eba621 ComponentEntryPoint<DefaultOutputAU>::Dispatch(ComponentParameters*, DefaultOutputAU*) + 113
4 com.apple.CoreServices.CarbonCore 0x00007fff940b1bbb CallComponentOpen + 46
5 com.apple.CoreServices.CarbonCore 0x00007fff94032a41 OpenAComponent + 423
6 com.apple.CoreServices.CarbonCore 0x00007fff94032890 OpenComponent + 17
7 com.apple.AppKit 0x00007fff8f3758b5 _initializeCA + 878
8 com.apple.AppKit 0x00007fff8f3754f1 -[NSSound _postInitialization] + 369
9 com.apple.AppKit 0x00007fff8f3768b3 -[NSSound initWithContentsOfURL:byReference:] + 242
10 com.apple.AppKit 0x00007fff8f377f90 +[NSSound _searchForSoundNamed:] + 865
11 com.apple.AppKit 0x00007fff8f37822c +[NSSound soundNamed:] + 241
12 com.apple.FaceTime 0x000000010e4c2aeb 0x10e451000 + 465643
13 com.apple.FaceTime 0x000000010e4cba60 0x10e451000 + 502368
14 com.apple.FaceTime 0x000000010e4939a8 0x10e451000 + 272808
15 com.apple.imavcore 0x000000010e578cf3 0x10e572000 + 27891
16 com.apple.imavcore 0x000000010e57794f 0x10e572000 + 22863
17 com.apple.imavcore 0x000000010e577ecb 0x10e572000 + 24267
18 com.apple.CoreFoundation 0x00007fff8dc2edec __invoking___ + 140
19 com.apple.CoreFoundation 0x00007fff8dc2ec54 -[NSInvocation invoke] + 308
20 com.apple.CoreFoundation 0x00007fff8dcd17a6 -[NSInvocation invokeWithTarget:] + 54
21 com.apple.imcore 0x00007fff8ccfc028 0x7fff8ccca000 + 204840
22 com.apple.CoreFoundation 0x00007fff8dca1384 ___forwarding___ + 452
23 com.apple.CoreFoundation 0x00007fff8dca1138 _CF_forwarding_prep_0 + 120
24 com.apple.CoreFoundation 0x00007fff8dc2edec __invoking___ + 140
25 com.apple.CoreFoundation 0x00007fff8dc2ec54 -[NSInvocation invoke] + 308
26 com.apple.CoreFoundation 0x00007fff8dcd17a6 -[NSInvocation invokeWithTarget:] + 54
27 com.apple.imfoundation 0x00007fff96c67774 0x7fff96c3e000 + 169844
28 com.apple.imfoundation 0x00007fff96c67455 0x7fff96c3e000 + 169045
29 com.apple.imfoundation 0x00007fff96c67856 0x7fff96c3e000 + 170070
30 com.apple.imfoundation 0x00007fff96c679a4 0x7fff96c3e000 + 170404
31 com.apple.Foundation 0x00007fff983320de __NSThreadPerformPerform + 229
32 com.apple.CoreFoundation 0x00007fff8dc748f1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
33 com.apple.CoreFoundation 0x00007fff8dc66129 __CFRunLoopDoSources0 + 441
34 com.apple.CoreFoundation 0x00007fff8dc657ef __CFRunLoopRun + 831
35 com.apple.CoreFoundation 0x00007fff8dc65275 CFRunLoopRunSpecific + 309
36 com.apple.HIToolbox 0x00007fff92488f0d RunCurrentEventLoopInMode + 226
37 com.apple.HIToolbox 0x00007fff92488cb7 ReceiveNextEventCommon + 479
38 com.apple.HIToolbox 0x00007fff92488abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
39 com.apple.AppKit 0x00007fff8ed1e28e _DPSNextEvent + 1434
40 com.apple.AppKit 0x00007fff8ed1d8db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
41 com.apple.AppKit 0x00007fff8ed119cc -[NSApplication run] + 553
42 com.apple.AppKit 0x00007fff8ecfc803 NSApplicationMain + 940
43 libdyld.dylib 0x00007fff8ccac5fd start + 1
Thread 1:: Dispatch queue: com.apple.audio.proxy-event
0 libsystem_kernel.dylib 0x00007fff955b9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff91707c3b _pthread_cond_wait + 727
2 com.apple.audio.CoreAudio 0x00007fff9391fab3 HALB_Guard::Wait() + 75
3 com.apple.audio.CoreAudio 0x00007fff9391114a HALC_ShellInfo::WaitForCurrentProcessInitialized() + 50
4 com.apple.audio.CoreAudio 0x00007fff93911081 HALC_Object_PropertyListener + 29
5 com.apple.audio.CoreAudio 0x00007fff9391103f _XObject_PropertyListener + 252
6 com.apple.audio.CoreAudio 0x00007fff93910f23 HALB_MIGClient_server + 81
7 libdispatch.dylib 0x00007fff9298fa13 dispatch_mig_server + 360
8 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
9 libdispatch.dylib 0x00007fff929898a1 _dispatch_source_invoke + 413
10 libdispatch.dylib 0x00007fff92989633 _dispatch_queue_drain + 359
11 libdispatch.dylib 0x00007fff9298a9dd _dispatch_queue_invoke + 110
12 libdispatch.dylib 0x00007fff92988fa3 _dispatch_root_queue_drain + 75
13 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
14 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
15 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff955ba662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9298943d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff92989152 _dispatch_mgr_thread + 52
Thread 3:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff955b5942 _kernelrpc_mach_vm_allocate_trap + 10
1 libsystem_kernel.dylib 0x00007fff955b8783 mach_vm_allocate + 30
2 libsystem_kernel.dylib 0x00007fff955b88ad vm_allocate + 25
3 com.razerzone.razeraudio 0x0000000111be6de1 allocateBranchIsland + 163
4 com.razerzone.razeraudio 0x0000000111be6c59 mach_override_ptr + 860
5 com.razerzone.razeraudio 0x0000000111bea01b New_PlugIn + 877
6 com.apple.CoreFoundation 0x00007fff8dd18d80 _CFPFactoryCreateInstance + 272
7 com.apple.audio.CoreAudio 0x00007fff938f756c HALPlugInManagement::CreateHALPlugIn(HALCFPlugIn const*) + 576
8 com.apple.audio.CoreAudio 0x00007fff938f696a HALPlugInManagement::Initialize() + 324
9 com.apple.audio.CoreAudio 0x00007fff938f6819 HALSystem::InitializeDevices() + 9
10 com.apple.audio.CoreAudio 0x00007fff938f4849 HALSystem::CheckOutInstance() + 159
11 com.apple.audio.CoreAudio 0x00007fff9390fb56 AudioObjectGetPropertyDataSize + 122
12 com.apple.AVConference 0x0000000111104731 +[AVInternalDeviceList newDeviceList] + 75
13 com.apple.AVConference 0x0000000111104abd -[AVInternalDeviceList init] + 93
14 com.apple.AVConference 0x00000001111051bd -[AVAudioDeviceList init] + 84
15 com.apple.imavcore 0x000000010e5ae442 0x10e572000 + 246850
16 com.apple.imavcore 0x000000010e5ae388 0x10e572000 + 246664
17 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
18 libdispatch.dylib 0x00007fff9298721c dispatch_once_f + 79
19 com.apple.imavcore 0x000000010e5ae343 0x10e572000 + 246595
20 com.apple.FaceTime 0x000000010e492604 0x10e451000 + 267780
21 libdispatch.dylib 0x00007fff9298a1d7 _dispatch_call_block_and_release + 12
22 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
23 libdispatch.dylib 0x00007fff9298909e _dispatch_root_queue_drain + 326
24 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
25 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
26 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 4:: Dispatch queue: SCNetworkReachabilty.concurrent
0 libsystem_kernel.dylib 0x00007fff955b5a56 semaphore_wait_trap + 10
1 libsystem_platform.dylib 0x00007fff99ef5451 _os_semaphore_wait + 16
2 libdispatch.dylib 0x00007fff9298d99a _dispatch_barrier_sync_f_slow + 310
3 com.apple.SystemConfiguration 0x00007fff9097990e ____SCNetworkReachabilityPerformLocked_block_invoke + 96
4 libdispatch.dylib 0x00007fff9298a1d7 _dispatch_call_block_and_release + 12
5 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
6 libdispatch.dylib 0x00007fff9298b7ff _dispatch_async_redirect_invoke + 154
7 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff9298909e _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff955b5a6e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff9298b9da _dispatch_semaphore_wait_slow + 147
2 libdispatch.dylib 0x00007fff92988f08 _dispatch_worker_thread + 145
3 libsystem_pthread.dylib 0x00007fff91705899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff9170572a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff91709fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff955b5a6e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff9298b9da _dispatch_semaphore_wait_slow + 147
2 libdispatch.dylib 0x00007fff92988f08 _dispatch_worker_thread + 145
3 libsystem_pthread.dylib 0x00007fff91705899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff9170572a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff91709fc9 thread_start + 13
Thread 8:: Dispatch queue: com.apple.gamekitservices.GKNATObserver.0x600000308a60.natCheckQueue
0 libsystem_kernel.dylib 0x00007fff955b5a56 semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff9298dddd _dispatch_group_wait_slow + 208
2 com.apple.AVConference 0x000000011106a04b __46-[GKNATObserverInternal tryNATCheckWithDelay:]_block_invoke + 2412
3 libdispatch.dylib 0x00007fff9298a1d7 _dispatch_call_block_and_release + 12
4 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
5 libdispatch.dylib 0x00007fff9298968f _dispatch_queue_drain + 451
6 libdispatch.dylib 0x00007fff9298a9dd _dispatch_queue_invoke + 110
7 libdispatch.dylib 0x00007fff92988fa3 _dispatch_root_queue_drain + 75
8 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
9 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
10 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff955b5a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff955b4d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8dc66315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8dc65939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8dc65275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8eebe1ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff91705899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9170572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff91709fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 11:: Dispatch queue: com.apple.root.high-priority
0 libsystem_kernel.dylib 0x00007fff955b99aa __select + 10
1 com.apple.AVConference 0x0000000111065147 CommTest + 1267
2 com.apple.AVConference 0x0000000111065a0b CommNAT_Test + 812
3 com.apple.AVConference 0x00000001110676b0 -[GKNATObserverInternal callCommNATTestFromIPPort:] + 991
4 com.apple.AVConference 0x0000000111068ef5 -[GKNATObserverInternal NATCheckWithIPPort:useCache:] + 978
5 libdispatch.dylib 0x00007fff9298a1d7 _dispatch_call_block_and_release + 12
6 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
7 libdispatch.dylib 0x00007fff9298909e _dispatch_root_queue_drain + 326
8 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
9 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
10 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 15:: Dispatch queue: com.apple.root.high-priority
0 libsystem_kernel.dylib 0x00007fff955b99aa __select + 10
1 com.apple.AVConference 0x0000000111065147 CommTest + 1267
2 com.apple.AVConference 0x0000000111065a0b CommNAT_Test + 812
3 com.apple.AVConference 0x00000001110676b0 -[GKNATObserverInternal callCommNATTestFromIPPort:] + 991
4 com.apple.AVConference 0x0000000111068ef5 -[GKNATObserverInternal NATCheckWithIPPort:useCache:] + 978
5 libdispatch.dylib 0x00007fff9298a1d7 _dispatch_call_block_and_release + 12
6 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
7 libdispatch.dylib 0x00007fff9298909e _dispatch_root_queue_drain + 326
8 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
9 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
10 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 19:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff955b5a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff955b4d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8dc66315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8dc65939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8dc65275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff98335907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff9833570b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff91705899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff9170572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff91709fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000010 rbx: 0x0000000000000007 rcx: 0x000000000000001c rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x000060800023de80 rbp: 0x00007fff517ac2e0 rsp: 0x00007fff517ac2b0
r8: 0x0000000000000001 r9: 0x00007fff517ac100 r10: 0x00007ff21b825450 r11: 0x00007fff7c7943c8
r12: 0x0000000113e988ec r13: 0x000000000000002f r14: 0x00007ff21b88ce78 r15: 0x00007ff21b88cc00
rip: 0x0000000111be77eb rfl: 0x0000000000010246 cr2: 0x0000000000000010
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10e451000 - 0x10e523fff com.apple.FaceTime (3.0 - 1616) <6DE4868B-B69F-30A3-AE8C-08D3B82FC1E5> /Applications/FaceTime.app/Contents/MacOS/FaceTime
0x10e572000 - 0x10e5cdff7 com.apple.imavcore (10.0 - 1000) <CD705D83-FAB4-3E59-A19B-F5B04D5EC3AB> /System/Library/PrivateFrameworks/IMAVCore.framework/Versions/A/IMAVCore
0x10ff58000 - 0x10ff5bfff libspindump.dylib (161) <588EDDE0-B20A-3649-92B7-C2226EB237E8> /usr/lib/libspindump.dylib
0x10ff61000 - 0x10ff62fff com.apple.AddressBook.LocalSourceBundle (8.0 - 1365) <260EDDAA-A812-3097-BE14-A63EA4BEDD31> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x10ff74000 - 0x10ff78ff7 com.apple.DirectoryServicesSource (8.0 - 1365) <2F2D5BAA-F006-3701-922C-37EF076DE3D1> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0x10ff80000 - 0x10ffccff6 com.apple.AddressBook.CardDAVPlugin (10.9 - 424) <C5AC5902-39C2-3A08-9967-5EAA000228EE> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
0x11004e000 - 0x110053fff com.apple.RTCReporting (1.0 - 1.28) <3870D0A2-9A54-3B8A-9F4A-1A2E5C318702> /System/Library/PrivateFrameworks/RTCReporting.framework/Versions/A/RTCReportin g
0x11005c000 - 0x110066ff6 com.apple.ViceroyTrace (2.0 - 586.16) <DE128D26-A8E5-331D-9D6B-0EF7000904FC> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/ViceroyTrac e.framework/Versions/A/ViceroyTrace
0x110071000 - 0x110077ff7 com.apple.SimpleKeyExchange (2.0 - 586.16) <A9DCD173-027A-3BAE-A74F-C90A617E018C> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/SimpleKeyEx change.framework/Versions/A/SimpleKeyExchange
0x11007e000 - 0x1100a4ffb com.apple.ICE (2.0 - 586.16) <8926C635-6ABB-3953-B725-52526C7606B5> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/ICE.framewo rk/Versions/A/ICE
0x1100ad000 - 0x1100adff7 com.apple.LegacyHandle (2.0 - 586.16) <1D981AA9-E0EB-32C4-ADD2-73D108521A12> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/LegacyHandl e.framework/Versions/A/LegacyHandle
0x1100b2000 - 0x1100b3fff com.apple.snatmap (2.0 - 586.16) <EE8063BA-7288-386F-A846-5DBD905C4C40> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/snatmap.fra mework/Versions/A/snatmap
0x1100bb000 - 0x1100dbff7 com.apple.cmio.DAL.AppleCamera (210.0 - AppleCameraDeviceAbstractionLayer-4.16.2) <8F4204F9-9D0C-3BCC-98A0-FC03452AAB97> /Library/CoreMediaIO/*/AppleCamera.plugin/Contents/MacOS/AppleCamera
0x11010a000 - 0x11010dfff AppleIntelHSWVA (8.18.26) <8D81C112-74E8-3C42-B58C-EC33126BBE77> /System/Library/Extensions/AppleIntelHSWVA.bundle/Contents/MacOS/AppleIntelHSWV A
0x110114000 - 0x110118ffd com.apple.audio.AppleHDAHALPlugIn (2.5.2 - 2.5.2fc2) <DEB558B7-BACF-3871-A021-B3A904F4FB44> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
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0x7fff9232d000 - 0x7fff92Hello ljang,
Thank you for the details of the issue you are experiencing with FaceTime on your MacBook Air. I found a few resources that I think will help isolate and troubleshoot this issue. I recommend the following articles:
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
OS X Mountain Lion: If an app quits unexpectedly
http://support.apple.com/kb/PH10928
Thank you for using Apple Support Communities.
Best,
Sheila M. -
FaceTime crashes every time I try to sign in.
I use a TimeCapsule at home and FaceTime does not work. I've tried everything mentioned here (read all replies): http://appletoolbox.com/2010/10/facetime-for-mac-cant-sign-in
I just deleted the file again. Repaired my permissions, restarted and signed in with my @mac.com address. Once I hit Sign In, the spinning beach ball begins, the entire system locks up and then becomes impossibly sluggish. Eventually FaceTime crashes and spits out a lengthy log.
This is most frustrating. I specifically stayed away from the Beta so the bugs could be worked out, and to ad insult to injury, paid to use this app, and it doesn't work, which seems to be the case for many people, and Apple doesn't seem to have a clue as to why. So much for the FaceTime roll out ... Guess I'll stick with iChat which just works and demand a refund from Apple. Gonna be really disappointing to my Mom for whom I was gonna buy a new iPad ...Hello MetallicMango88,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Best of luck,
Mario -
FaceTime crashing while talking followed by inability to reconnect when dialling (cut off when person answers). Once this happens, iTunes, app store drop off after initially responding. Whole issue resolved when ad restored while connected to iTunes on windows computer, just to reappear later if FaceTime used!
FaceTime crashing while talking followed by inability to reconnect when dialling (cut off when person answers). Once this happens, iTunes, app store drop off after initially responding. Whole issue resolved when ad restored while connected to iTunes on windows computer, just to reappear later if FaceTime used!
-
Facetime crashes upon connection. I see the other's video under mine, then the program crashes. we are uding emails to connect. my OSX = 10.7.5, dual quad core (5.1)
Hi there,
If you purchased FaceTime from the Mac App Store, the first thing that I would recommend is removing and reinstalling the application. Take a look at the articles below for more information.
OS X Lion: How to remove Mac App Store apps that appear in Launchpad
http://support.apple.com/kb/HT4673
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you continue experiencing issues, you may want to review the article below for some further troubleshooting instruction.
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Hope that helps,
Griff W. -
After updating my IPad 3 to the new version 8.3, FaceTime crashes and resets the device after 5 mins of use.. I am unable to download any photos to the Macbook. it continues to tell me the iPad is locked and isn't
Tony D, The first time it happened to me was just after the update to IOS8. And it froze solid, would not respond to touch, or power button, absolutely nothing. It stayed that way for about 15 minutes, I was in panic by the time it finally rebooted. Like you Tony D, I thought it was fried. All I could think is omg just dropped nearly a grand on this thing and it's dead already! (and wishing I had my iPad 3 back!)
And I agree with you, since my Macbook is long out of warranty (I Have the white, spring 2010 edition) I don't think I will update to Yosemite right away either.
It used to be you could count on the updates to improve things with out any issues. Now each successive update of IOS8 has brought more problems. I'm guessing use of facetime on an ipad isn't that popular? Or they would have heard the screams of customers complaining about crashing by now. The store I did my exchanges at, said they had not had anyone else come in with the problem. I just upgraded to 128GB iPad air in August. Worked flawlessly until the update to IOS8. I've seen people complaining about freezing and crashing on all different generations and storage sizes of iPad. Hope they fix it soon for those that don't have the option to exchange to get back to the stable IOS7 like I did.
There are multiple threads on this, it would be great if the engineers paid attention to the threads and if someone from Apple actually responded and said "Hey we hear you, we're gonna fix it!" -
After updating to iOS 8.0.2 on my iPad mini w/Retina, FaceTime crashes
I updated to iOS 8.0.2 on my iPad mini w/Retina Display 128Gb. Now, when I attempt to open the FaceTime app it begins to initialize and then simply crashes out. I can receive a FaceTime call and the FaceTime app will open but I cannot initiate a FaceTime call. I have “Restored” my iPad mini twice but on both occasions I have restored from a backup. As the behaviour continues, this leads me to believe that my backup is potentially corrupted. I do not wish to “Restore as new” because of the substantial time burden this would place on me to manually reinstall all of my apps, passwords, settings and customizations that ten months of usage of my iPad mini has entailed.
Does anyone have any suggestions on how to correct this problem? Will an impending iOS 8.1 update correct this issue? Thanks in advance for any replies.I am heaving the same problem but in this case is rather exemptuated; i live in dubai and in order to use facetime i need a vpn service which i regularly use with facetime and Skype through my ipad mini retina display 2013; the problem started after i upgraded to iOS 8 and then it got worst after the 8.01 and then the 8.02 upgrade, it claimed to fix some bugs but unfortunately it worsen my performance; when i set the vpn on and then use the ipad it constantly shows a grey screen with the words "Poor Coneectivity" and it remains that way for the whole conversation, it is gruesome, i did reset my device and to make matters worse it didn't want to download all my apps from either my itunes nor through my iCloud backup, it was from bad to worse, after i got that settled it still remained the same "poor connectivity" issues as well as the wifi dropping as well as the data, and it claimed that my data and wifi were off when it wasn't.
At first i thought something is not right, not even the iOS 7 did this when it first came out; and today i realised that when i picked up my ipad it was frozen sideways as if i tilted it (when read or watch videos for a better perspective) and i noticed that the lock rotation icon was not turned on and it was locked in that sideways position; i had to reset the ipad and then it started to work again fine except for the facetime, which by the way bluetooth also gives me issues.
the only way i could verify my ipad's status was for me to use my iphone 6's facetime and it worked fine, the tilting the audio as well as the bluetooth; the only issue my iphone 6 gave me was that the wifi and data would suddenly come out asking me to connect to a wifi or turn on data for facetime use etc and it would try to reconnect; which is the same issue that a lot of people are facing with the ios8 upgrade and the latter upgrades were said to fix that particular issue but it didn't.
i am worried and i don't know if my ipad is going through hardware issues or its only the iOS setbacks that came with the upgrade, any ideas, thank you. -
ITunes and FaceTime crashing after Mavericks update this week
Hi,
A user upgraded their MacBook Air, 10.9.3, and now iTunes is crashing when we check for updates and FaceTime is crashing. I'm not sure what else is crashing at this time.
Date/Time: 2014-06-20 11:26:28 -0400
OS Version: 10.9.3 (Build 13D65)
Architecture: x86_64
Report Version: 18
Command: App Store
Path: /Applications/App Store.app/Contents/MacOS/App Store
Version: 1.3 (201.6)
Build Version: 1
Project Name: Firenze
Source Version: 201006000000000
Parent: launchd [157]
PID: 348
Event: hang
Duration: 1.59s
Steps: 16 (100ms sampling interval)
Hardware model: MacBookAir6,2
Active cpus: 4
Fan speed: 1213 rpm
Free pages: 1610413 pages (+261)
Pageins: 20 pages
Pageouts: 0 pages
Swapins: 0 pages
Swapouts: 0 pages
Process: App Store [348]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Architecture: x86_64
Parent: launchd [157]
UID: 501
Task size: 6399 pages
CPU Time: 0.008s
Thread 0x1c9f DispatchQueue 1 priority 46
16 start + 1 (libdyld.dylib) [0x7fff8bc975fd]
16 NSApplicationMain + 940 (AppKit) [0x7fff8a9b37a3]
16 -[NSApplication run] + 553 (AppKit) [0x7fff8a9c89bc]
16 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 (AppKit) [0x7fff8a9d48bb]
16 _DPSNextEvent + 2170 (AppKit) [0x7fff8a9d554e]
16 _NSHandleCarbonMenuEvent + 284 (AppKit) [0x7fff8ab7662c]
16 _HandleMenuSelection2 + 446 (HIToolbox) [0x7fff92f83cb1]
16 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 441 (HIToolbox) [0x7fff92f83f70]
16 TrackMenuCommon(MenuSelectData&, unsigned char*) + 1476 (HIToolbox) [0x7fff92f71c1c]
16 MenuChanged(MenuSelectData*, unsigned char, unsigned char) + 375 (HIToolbox) [0x7fff92f84459]
16 DrawTheMenu(MenuSelectData*, __CFArray**, unsigned char, unsigned char*) + 194 (HIToolbox) [0x7fff92f84651]
16 SendMenuOpening(MenuSelectData*, MenuData*, double, unsigned int, unsigned int, __CFDictionary*, unsigned char, unsigned char*) + 692 (HIToolbox) [0x7fff92f620b6]
122 1 0xffffff7f8188c000 0x5000 0x5000 com.apple.kext.triggers (1.0) <7 6 5 4 3 1>
123 0 0xffffff7f81891000 0x9000 0x9000 com.apple.filesystems.autofs (3.0) <122 7 6 5 4 3 1>
124 0 0xffffff7f82226000 0xa000 0xa000 com.cisco.kext.acsock (1.1.0) <5 4 1>
125 0 0xffffff7f82249000 0xc000 0xc000 com.microsoft.kext.scep_kac (4.5.9) <5 4 3 1>
Model: MacBookAir6,2, BootROM MBA61.0099.B07, 2 processors, Intel Core i5, 1.3 GHz, 8 GB, SMC 2.13f7
Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In, 1536 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: DELL Laser Mouse
Thunderbolt Bus: MacBook Air, Apple Inc., 23.6
I ran a Disk Repair, tried rebooting a few times, checked for updates and it crashes iTunes.
FaceTime displays "FaceTime cannot be opened because of a problem"
Process: FaceTime [669]
Path: /Applications/FaceTime.app/Contents/MacOS/FaceTime
Identifier: com.apple.FaceTime
Version: ???
Build Info: FaceTime-1638000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [157]
Responsible: FaceTime [669]
User ID: 501
Date/Time: 2014-06-20 11:37:01.880 -0400
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 6AC58A08-BCBE-4278-4387-51BFE3E6F902
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries, ignoring DYLD_* env vars
Dyld Error Message:
Symbol not found: _OBJC_CLASS_$_SOBlockListController
Referenced from: /Applications/FaceTime.app/Contents/MacOS/FaceTime
Expected in: /System/Library/PrivateFrameworks/SocialAppsCore.framework/Versions/A/SocialApp sCore
in /Applications/FaceTime.app/Contents/MacOS/FaceTime
Can anyone offer guidance besides reinstalling the OS?
Thank you.
MartTry a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About -
My FaceTime crashes every time i open it
why overtime i open FaceTime on my iMac it crashes it comes up with loads of waffle like below!!!!!!!!!!!!!!
rashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSObjectInaccessibleException', reason: 'CoreData could not fulfill a fault for '0x12a4000ab <x-coredata://6B9E99F8-E9C0-4DA5-9D05-A6CA3948076F/ABCDContact/p1193>''
terminating with uncaught exception of type _NSCoreDataException
abort() calledhi,all
In my Mac Pro with OS X Yosemite, FaceTime also crashed when open it. But I create a new account, the FaceTime is OK.
I guess configuration a problem, how to reconfigure it.
The following error is:
Process: FaceTime [565]
Path: /Applications/FaceTime.app/Contents/MacOS/FaceTime
Identifier: com.apple.FaceTime
Version: 3.0 (2142)
Build Info: FaceTime-2142000000000000~6
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: FaceTime [565]
User ID: 501
Date/Time: 2014-12-26 09:38:58.830 +0800
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: F71876D9-E699-C4E0-EFDA-570CD110D73C
Sleep/Wake UUID: D5D33D91-1246-4E8C-BA19-6F1BADD002F3
Time Awake Since Boot: 4100 seconds
Crashed Thread: 0 Dispatch queue: SharedAddressBook
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<__NSDictionaryM 0x600000659440> valueForUndefinedKey:]: this class is not key value coding-compliant for the key .'
terminating with uncaught exception of type NSException
abort() called -
Facetime crashes on my iphone 4
I now understand that iphone's do not have facetime icon on them, but i try to facetime with my phone either initiating or receiving, the facetime rings once and then it crashes. Message at the other phone appears that this person is not available for factime. I have restored the phone a few times now. What could be wrong?
Have you tried giving it a manual reset?
(Hold power button until 'slide to unlock appears' then hold the home button aswell) -
I can start Facetime and call up a contact but as soon as the contact answers Mavericks crashes. And if I am called by a contact when I answer then Mavericks crashes.
I have checked the configuration and also many of the possible solutions but none seem to work.
Facetime works fine on my iPhone and iPad when using the same router so that seems to rule out any network issues.
Is it possible to delete Facetime and reload it?The screen goes blank and the computer reboots.
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Hi guys,
So, I have an iPhone 5 updated to iOs 6.0.2 and when I attempt to hold a Facetime call it crashes my phone and it restars (silver apple over black screen). Its verrrry annoying. All other apps work fine and ive restarted the phone.
Hope you are able to help.
Thanks,
DelinaLike the article says, are you using "router, firewall, or security software that restricts Internet access?" If so, verify that the ports documented in Using FaceTime behind a Firewall are open.
-
Facetime crashes upon opening in iOS6
I make a test facetime from my iphone to ipad; and it crashes after opening for 1 second. I've rebooted and quit all apps. Anything left to try?
thanksI make a test facetime from my iphone to ipad; and it crashes after opening for 1 second. I've rebooted and quit all apps. Anything left to try?
thanks -
Use the lion's facetime connection 4s FaceTime， restart for about 1 minute lion system crash requirements.
Use the lion's facetime connection 4s FaceTime， restart for about 1 minute lion system crash requirements.
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Facetime crashes as soon as connected (only happened to my ipad2. Iphone4 works fine)
Started happening about 1 or 2 weeks ago.
No jail break at all.
Tonight I just upgraded to ios 5.01, still broken.
This is really annoying. Please advice.I got exactly the same problem! I am on a FaceTime call and after sometimes 1 minutes sometimes 1 hour, it crashes. Then when the connection is established it crashes again, then I FaceTime with my iPhone 4, no problem. I run both on the latest version of iOS5.
What can be the problem?
I do know that a reboot fixes the problem temporarly. -
I can reproduce this issue, which started after updating to 10.6.5 on my MacBook. It didn't happen before the update.
I make a Facetime call to the Mac from the iPod Touch (4g). During the call, I press the button to "flip" the camera to the rear-facing camera. Video freezes on both the Mac and the iPod. Audio continues normally until the call is disconnected by the iPod.
Flipping the camera during a call is guaranteed to crash the Mac. When this happens, Facetime is in beachball mode, the mouse/trackpad will move the beachball, but the system responds to no clicks or key presses... until we do a three-finger salute to restart.
Has anyone else seen this happen?purplearth wrote:
I can reproduce this issue, which started after updating to 10.6.5 on my MacBook. It didn't happen before the update.
I make a Facetime call to the Mac from the iPod Touch (4g). During the call, I press the button to "flip" the camera to the rear-facing camera. Video freezes on both the Mac and the iPod. Audio continues normally until the call is disconnected by the iPod.
Flipping the camera during a call is guaranteed to crash the Mac. When this happens, Facetime is in beachball mode, the mouse/trackpad will move the beachball, but the system responds to no clicks or key presses... until we do a three-finger salute to restart.
Has anyone else seen this happen?
Welcome to Discussions, purplearth
No problems with my iPod to either of my SL Macs.
Message was edited by: EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1
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