FaceTime disconnects when answered on my Macbook Pro running Yosemite 10.10.2
Dear Apple Support Communites,
I upgraded to Yosemite back in November and have experienced a multitude of frustrations so far. My latest gripe is that FaceTime disconnects as soon as the person I am calling answers or as soon as I answer the caller.
When I first did a clean install of Yosemite it worked absolutely fine. Ringing on both my Macbook Pro and my iPhone 6 but now it doesn't ring at all on the Macbook Pro.
Every so often my Mac won't shutdown (Finder won't respond) and I have to turn off with the power switch. Pretty frustrating really and I wonder if this continued practice has resulted in the further issues I am experiencing currently.
If anyone can fix this issue I take my hat off to you. If you can fix both then I will eat my hat in its entirety.
Thanks in advance for any help offered.
Best,
D
Thanks for your reply Linc.
I have tried that several times but it makes no difference at all I am afraid...
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I have tried erasing the hard drive and reinstalling the operating system.
I have done various types of reset suggested by apple support.
The computer has been to an Apple dealer who has tested the hardware but found nothing due to the intermittent nature of the problem.
I have operated the computer with only the software originally installed on it present.
Could it be possible that a virus could be present on the usb devices I am trying to connect?
My computer is a MacBook Pro (13-inch, Mid 2012)
Processor 2.5 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Startup Disk Macintosh HD
Graphics Intel HD Graphics 4000 1024 MB
Operating System X Yosemite 10.10.1
Devices I have connected to USB ports all USB 3.0 compatible in a variety of combinations:-
7 port superspeed USB 3.0 hub (powered).
4 port Inateck USB 3.0 portable hub (not powered).
Buffalo ultra portable 500Gb USB 3.0 hard drive.
Seagate Expansion portable 500Gb USB 3.0 hard drive.
Seagate Expansion desktop 2Tb USB 3.0 hard drive (powered).
Seagate Expansion desktop 3Tb USB 3.0 hard drive (powered).
ScanDisk Cruiser Edge 16Gb USB stick.
ScanDisk Cruiser Edge 32Gb USB stick.
Hewlett Packard 16Gb USB stick. (This causes an instant crash now.)Why?
- Because when I'm editing/ rendering lots of HD video everyday, I don't want to share system resources between virtual machines... I want the entire system's resources devoted to what I'm doing.
- I don't want to spend anymore money than I have to in order to buy one of the faster virtual systems. Not to mention, I've had a bad experience with Parralels in the past and I'd rather not use one again.
- I really don't want to clutter up my system anymore than I have to for a project that's only going to take a few weeks.
- I don't mind swapping hard drives... it takes two minutes, and I have an empty ssd just sitting on the shelf.
So, back to my original question. Can I just swap the computer's drives, then install Ubuntu on the second drive and be good to go without any harm to my MacBook Pro or OSX on the other drive (which wouldn't be connected when Ubuntu is running)?
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MacBook Pro -
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
System Software:
OS X 10.10 (14A389) - Uptime: 0 days 0:12:48
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 749.3 GB
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.74)
com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7)
com.squirrels.airparrot.framebuffer (3 - SDK 10.7)
com.avast.PacketForwarder (1.4 - SDK 10.9)
com.avast.AvastFileShield (2.1.0 - SDK 10.9)
Startup Items:
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.avamar.avagent.plist 3rd-Party support link
[loaded] com.avast.init.plist 3rd-Party support link
[loaded] com.avast.uninstall.plist 3rd-Party support link
[loaded] com.avast.update.plist 3rd-Party support link
[loaded] com.google.keystone.daemon.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[loaded] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
[loaded] HWNetMgr.plist 3rd-Party support link
Launch Agents:
[loaded] com.avast.userinit.plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
[loaded] com.hp.messagecenter.launcher.plist 3rd-Party support link
[loaded] com.oracle.java.Java-Updater.plist 3rd-Party support link
[loaded] HWPortCfg.plist 3rd-Party support link
[failed] ouc.plist 3rd-Party support link
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[failed] com.avast.home.userinit.plist 3rd-Party support link
User Login Items:
Quicksilver
Adium
Evernote
IBM Notes
Safari
Microsoft PowerPoint
Dropbox
AvamarClient
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 3rd-Party support link
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 3rd-Party support link
Flash Player: Version: 15.0.0.189 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 60 Cannot contact Oracle
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 4.3.0 - SDK 10.10
AirPlay: Version: 2.0 - SDK 10.10
AppleAVBAudio: Version: 300.22 - SDK 10.10
iSightAudio: Version: 7.7.3 - SDK 10.10
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Java 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Users/tcs/Library/Application Support/WebEx Folder/1524
convertpdf: Version: 1.2 - SDK 10.6 3rd-Party support link
Cisco WebEx Meeting Center: Version: 1409.11.2909.0 - SDK 10.6 3rd-Party support link
asannotation2: Version: 1308.22.2900.0 - SDK 10.6 3rd-Party support link
atmsupload: Version: 1408.13.2909.0 - SDK 10.6 3rd-Party support link
Adobe Flash Player Install Manager: Version: 15.0.0.189 - SDK 10.6 3rd-Party support link
/Applications/Utilities/Adobe Flash Player Install Manager.app
/Users/tcs/Library/Application Support/WebEx Folder/1324
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
Cisco WebEx Meeting Center: Version: 1304.23.2811.0 - SDK 10.5 3rd-Party support link
asannotation2: Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
atmsupload: Version: 1209.12.2806.0 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.4.5 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
AdBlock: Version: 36.0.1985.143 - SDK 10.6 3rd-Party support link
/Users/tcs/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_gighmmpiobklfepjocnamgkkbiglidom/Default gighmmpiobklfepjocnamgkkbiglidom.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Google Chrome: Version: 38.0.2125.104 - SDK 10.6 3rd-Party support link
Install Cisco WebEx Add-On: Version: 1.0 - SDK 10.5 3rd-Party support link
Adobe Reader: Version: 11.0.09 - SDK 10.6 3rd-Party support link
HandBrake: Version: 0.9.8 x86_64 - SDK 10.6 3rd-Party support link
iFunBox: Version: 1.0.0777 - SDK 10.6 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Google Voice Search Hotword (Beta): Version: 36.0.1985.125 - SDK 10.6 3rd-Party support link
/Users/tcs/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_bepbmhgboaologfdajaanbcjmnhjmhfn/Default bepbmhgboaologfdajaanbcjmnhjmhfn.app
/Applications/Microsoft Office 2011/Office
Open XML for Excel: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Office365Service: Version: 14.4.5 - SDK 10.6 3rd-Party support link
SyncServicesAgent: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Graph: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.4.5 - SDK 10.5 3rd-Party support link
My Day: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.4.5 - SDK 10.5 3rd-Party support link
Evernote Web Clipper: Version: 36.0.1985.143 - SDK 10.6 3rd-Party support link
/Users/tcs/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_pioclpoplcdbaefihamjohnefbikjilc/Default pioclpoplcdbaefihamjohnefbikjilc.app
Poppit!: Version: 36.0.1985.125 - SDK 10.6 3rd-Party support link
/Users/tcs/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_mcbkbpnkkkipelfledbfocopglifcfmi/Default mcbkbpnkkkipelfledbfocopglifcfmi.app
/Users/tcs/Library/Application Support/WebEx Folder/1224
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
Cisco WebEx Meeting Center: Version: 1207.04.2732.10 - SDK 10.5 3rd-Party support link
asannotation2: Version: 8.25.31.0 - SDK 10.5 3rd-Party support link
atmsupload: Version: 4.14.29.0 - SDK 10.5 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
FastestFox for Chrome: Version: 36.0.1985.125 - SDK 10.6 3rd-Party support link
/Users/tcs/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_mmffncokckfccddfenhkhnllmlobdahm/Default mmffncokckfccddfenhkhnllmlobdahm.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Time Machine not configured!
Top Processes by CPU:
2% EtreCheck
2% eclipse
1% com.avast.daemon
0% WindowServer
0% configd
Top Processes by Memory:
319 MB eclipse
195 MB com.apple.WebKit.WebContent
123 MB com.avast.daemon
115 MB Evernote
98 MB Safari
Virtual Memory Information:
2.27 GB Free RAM
3.40 GB Active RAM
1.39 GB Inactive RAM
958 MB Wired RAM
2.59 GB Page-ins
0 B Page-outsStep 1: uninstall Avast See how it is as that is a known culprit
Step 2: Chrome does not play well with OS X and is also sighted as a leading cause
Step 3: DropBox has been a processor or network hog though less so than the above two.
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Message was edited by: EZ Jim
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