FaceTime does not ring when or recognize a call when it comes in. The volume on computer is fine; when I make a call it works perfectly. whenever anyone calls, its dead.

FaceTime does not ring when or recognize a call when it comes in. The volume on computer is fine; when I make a call it works perfectly. whenever anyone calls, its dead. In systems prefernce, I have alerts selected. Can someone please help?

In settings, tab to "Do Not Disturb". Make shoure it is not turned on.
If this dosn't work, please tell me what version of iOS you are running.
Do this by going to Settings > General > About. Look under "Version"

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    Follow Us on Twitter @VZWSupport

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