FaceTime doesn't work on wifi
I have a MacBook mini, MacBook Air, iPad 3 and two iphones. FaceTime is choppy on all devices with the exception of the iPhones but only when wifi is turned off. Bought new premium wireless router and speeds on cable modem are super fast. Can anyone help?
The first candidate for causing this problem is wi fi interference. You gave a good description of your problem, especially where you mentioned that when your wi fi is turned off, your iphone switches to the cell network, where there is no breakup. Since your router is new, it has to be "n" capable, which is fast. So, you need to switch channels to see if that helps. If you don't have the ability to scan for wifi networks in your area, and see what channels they're operating on, then you must depend on a hit and miss approach by selecting another channel at random and hopefully that helps.
Similar Messages
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My facetime doesn't work on wifi or cellular
Facetime nitially shows connecting but then states facetime unavailable. Have tried connecting to different individuals in different areas with no success. Used both wifi and cellular only with no success. Within my home I can connect to facetime with the other devices that use the same apple id. I have had others facetime me from their apple devices and they also can not connect. Have had an instance where the connection worked but failed with seconds. Have talked to my carrier and everything checks out ok. I have recently upgraded to iOS 8.0....is that the issue as I have used Facetime successfully before. The same issue occurs on both iphone 4S and my ipad air
Hello,
My suggestion is to sign out of your Apple ID and sign in again, if that doesn't work I suggest going to an Apple Retail Store and talking to a specialist. -
My facetime doesn't work on wifi only 3g
When I try to make facetime call on my 4s with ios6 with wifi it wont work, i have to turn on my 3g and it costs me.Why it wont work on wifi_It was working great and just today stopped!
Hello,
My suggestion is to sign out of your Apple ID and sign in again, if that doesn't work I suggest going to an Apple Retail Store and talking to a specialist. -
Facetime, imessage and find my ipad doesn`t work over wifi but they work over 4g
Facetime, imessage and find my ipad doesn`t work over wifi but they work over 4g, please help me
Are you sure?
According to Apple Facetime will only work over WiFi. IOS 6 will bring feature that you can make Facetime call over 3g-4g -
My FaceTime doesn't work... I would call a person, they would accept, and then I would be stuck in a never ending "connecting".. And this problem has been according with not just my ipad, but with other people's iDevices that I know.
-My wifi connection is running strong
-All the devices run the same version of iOSTry this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
hi everyone, i have a problem about my iphone 4S, doesn't work with wifi connection and bluetooth since upgrade to the IOS 7.0.3. Can anyone can help me tosolve this problem?????Thank's regards paulus
Try the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support. -
My iMessage and FaceTime doesn't work. how can i get it working?
my iMessage and FaceTime doesn't work. how can i get it working?
Without more information such as:
- what happens when your try?
- DId it work before and other things
all I can suggest is:
iOS: Troubleshooting FaceTime
iOS: Troubleshooting Messages -
Facetime doesn't work in Germany
Hallo,
Since Four days my facetime doesn't work with ipad2, iphone5 and 5s in Germany. Has anybody the Same Problem. I think it Might be a Problem at Apple side, because I haven't change Anthony at my devices and Internet Connection.
Thanks for Reply
MandyFaceTime has been having problems for a couple of weeks. Apples solution is to make sure both parties have IOS 7.1.1.
Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/TS5419 -
My FaceTime doesn't work for some reason, and i want to know why. >;\ It's iOS 6.1.6
Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Some users have reported that Apple is aware of the issue.
http://www.apple.com/support/systemstatus/ -
Why FaceTime doesn't work in Saudi Arabia ?
why FaceTime doesn't work in Saudi Arabia ?
we have stores sell apple products some of them sell with faetime at a high rate,
and some other sell apple products without facetime at a normal price.
finaly we need apple stores in Saudi Arabia to prevent this fraud.
thank you
what you're saying here is that some people parallel import apple products around the normal channels and they are from other countries so they havent got facetime blocked
and others normally import apple products and they are blocked
and then you go on believing that if apple had a store in saudi things would be better rest asured that if they did they would sell products with facetime blocked -
Facetime doesn't work well after upgrading to ios8.
When I make a facetime call, it doesn't sound some times on the other side.
When it rings on the other side and is answered, it says (connecting), but it is still ringing on my side and never connected.
After that, I disconnect and make a second call, it sometimes connects, but not everytime.
I need to call several times to connect. It is really hard to connect through facetime after upgrading to ios8.
I purchased three iPad so far because of this good feature (facetime).
Please fix this issue as soon as possible.
Thanks.Hi,
There are two easy fixes to this.
One, you can set up Family Sharing, in which you can have two different iCloud Accounts, yet still share the same apps, music, media etc.
Two, go to Settings and turn-off "Handoff". This can be found under the General page.
Hope this helps! -
FaceTime doesn't work after upgrade to ISO 6.0.1, apple support team has sent an auto reply that doesn't help .... Any suggestion will be appreciated
Hi AnaMusic,
It was working perfectly before the upgrade to ISO 6.0.1, but now I can't log in using my apple ID ... I have tried all suggestion from Tom but nothing does work. I keep getting the message "FaceTime can't log in, check your network" is nothing wrong with my network everything else works fine, I can log in into FaceTime using my IPad 2 and my apple ID.
I'm currently working in Korea, but I bought the IPad in Australia,
Regards,
Namur -
I just got an iPhone 4s and facetime doesn't work for certain contacts? why?
I know that facetime only works for those contacts that have an iPhone, iPad, iPod, etc....however it doesn't work for some of my contacts that do have those devices....why?
Many thanks to anyone that can help!
Heather
Pasadena, NL, Canadausing facetime http://support.apple.com/kb/ht4319
troubleshooting facetime http://support.apple.com/kb/TS3367
What happens when you try to facetime those contacts?
Are those contacts on wifi when you try to facetime them. -
facetime is on but doesn't work. What do I do?
Hi.
Both parties must be connected via Wifi for Facetime to work.
If wifi is not a possibility, I recommend you try Skype's video calling funtionality as that works over wifi and 3G.
Rodí -
FaceTime doesn't work right after updating IOS 8.1.1
I updated my iPad with IOS 8.1.1 and now my FaceTime app doesn't work. Will there be a fix for this soon?
Hello craigfrommarion,
The article linked below details a number of troubleshooting steps that can help get FaceTime working correctly on your iPad.
iOS: Troubleshooting FaceTime
http://support.apple.com/en-us/TS3367
Cheers,
Allen
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