Facetime doesnt work in Mexico
I never imagine that I could say this, but after many telephone calls to tech support, I really regret having bough the iphone 4. the reason.. face time just doesn't´t work and anybody can seems to know how to solve this problem. the wort part is that I convinced other friends to buy it, and they have the same problem....
The problem is that when you try to turn the facetime on, it keeps waiting for activation.
gescobar wrote:
I never imagine that I could say this, but after many telephone calls to tech support, I really regret having bough the iphone 4. the reason.. face time just doesn't´t work and anybody can seems to know how to solve this problem. the wort part is that I convinced other friends to buy it, and they have the same problem....
The problem is that when you try to turn the facetime on, it keeps waiting for activation.
Have you considered the info in http://support.apple.com/kb/HT4319 ?
Click Troubleshooting FaceTime calls in the ADDITIONAL INFORMATION section which, in part, contains:
• Ensure that each person has an active Wi-Fi connection.
• If you are using router, firewall, or security software that restricts Internet access, verify that
port forwarding is enabled.
• Ensure that the date and time are set correctly on iPod touch (4th generation) when registering
your Apple ID for FaceTime.
• Ensure that the Apple ID you are using to register FaceTime on iPod touch (4th generation) is
an email address. If your Apple ID is not an email address, you can change it on
appleid.apple.com. This article provides instructions on how to change the Apple ID.
• When calling someone on an iPod touch (4th generation), ensure that they have verified that
email address for use with FaceTime. In addition, they must be signed in to the FaceTime app
using the Apple ID associated with that email address.
Message was edited by: EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.4); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod touch 4.1
Similar Messages
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My facetime doesnt work. If I call somone they see I call but when they accept it doesnt work and when they call me the green camera light turns on but no sound or pop up of the video chat screen appears, please help! Macbook pro user.
MacBook Pro, OS X Mountain LionI just wanted to follow this up by saying that you were entirely correct in your diagnosis of the situation. My computer did have the faulty part you linked to. I brought my laptop in and specifically told them to run that test, had it fail and then argued with the person at the genius bar and the manager. Eventually they offered to have it sent out and have everything replaced for free of charge. They did so mainly because I had complained about graphical issues almost every other time I had come in with problems and no one ran the test. They should have caught this problem during my warranty, but they didn't, even though I mentioned the problem.
Anyhow, after having the part replaced, I haven't had my computer crash a single time since, or had many of the issues mentioned above. I've never had this experience before. Even brand new, I got occasional crashes. Hopefully this new trend continues.
I do find that web browsing is still incredibly slow. Web browsers just chug along at a slow pace, even though I have great internet speed. Maybe I'll try just deleting my web browsers and reinstalling them...
Anyhow, thank you for your help and knowledge Clinton. -
i just got an IPad and it seems to be interfering with my Iphone. Facetime doesnt work unless the other device is shut off. apps aren't syned. email doesn't some in quickly on the phone
The machine could be repaired by a company that does circuit board re-soldering, since it is possible a heat-flex solder break on the main board may have caused either the processor or graphics chips to lose connection and that could manifest itself in a few somewhat documented ways.
There is an on-board RAM chip that may also have something to do with a kernel panic, if it no longer is functioning correctly; that is the non-removable one soldered on the board you never usually worry about.
Companies such as powerbookmedic, wegenermedia, and others can take in portable macs of vintage or newer (contact them for details on what they do, and how they accept work orders) for repair and can fix most anything; and have a parts inventory. Modern repair workstations allow the equipped service company to fix complex issues and they do troubleshooting. Sometimes the cost is less than a replacement logic board.
The links above may help isolate the general cause of a kernel panic. There are other articles in Support database including a deeper look into them.
•Technical Note TN2063: Understanding & Debugging Kernel Panics
https://developer.apple.com/library/mac/technotes/tn2063/_index.html
•Resolving Kernel Panics - The X Lab:
http://www.thexlab.com/faqs/kernelpanics.html
•Troubleshooting Kernel Panics:
http://www.thexlab.com/faqs/kernelpanics.html#Anchor-Troubleshooting-49575
Usually the issue is caused by hardware, especially if there is an indication of machine failure in the crash log or other screen image text.
A working last model MacBook (mid-2010) would be a better 'first mac' to have.
Hopefully you can sort it out.
If not, there likely are fair parts in it.
Good luck & happy computing! -
my sons face time no longer works since the first upgrade was wondering how to get it back to as if its just out of the box or what to do for facetime thanks
iOS: Troubleshooting FaceTime
Make sure both devices are fully updated. See:
Unable to make or receive FaceTime calls after April 16, 2014 -
Whenever I try to use my face time it reads FaceTime failed. The internet connection through my phone is fine and even if i try to use our wifi connection it still doesn't work. Any ideas?
I dunno if this is a stupid suggestion, but when I first got my iPhone 4, the facetime was turned off in the phone settings. Maybe it is turned off.
Again, forgive me if you already went there. -
My iPod mic doesnt work very well even when its by my mouth why is that?
My ipod mic when i facetime doesnt work very well the other person cant hear me sometimes why is that?
The mic is the little hole on the back side of the iPod by the camera lens. It is clear and unobstructed?
Open the Voice Memos app and see if you get good respnse on the VU meter. -
after upgrading to ios 8.1.1 my ipad 4 camera doesnt work i just got blank screen, but i still can use it for facetime, i supposed after upgrading to ios 8.1.2 it will fix but it doesnt work. i cannot restore to ios 7. hopefully, any suggestion to correct it? thank you
Hello pichastos,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your camera is displaying a black screen, please follow the information outlined below.
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping (camera swap icon). If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
Take care,
Alex H. -
when i make calls, all i can hear is static, and when i plug in headphones or turn the speaker on, it still doesnt work. but facetime, music, an apps sound still work. help? iphone 5
Hello Delaney1130,
It sounds like you are getting static on both the receiver and the speaker when you make a call. I would use the troubleshooting from the following article to help resolve the issue named:
iPhone: Troubleshooting issues making or receiving calls
https://support.apple.com/kb/TS3406
Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Check your phone settings:
Check your Do Not Disturb settings: Tap Settings > Do Not Disturb.
Check for any blocked phone numbers: Tap Settings > Phone > Blocked.
See if Call Forwarding is turned on: Tap Settings > Phone > Call Forwarding.
Ensure that your software is up to date:
Check for a carrier settings update.
Check for an iOS software update.
Note: Some updates may require a Wi-Fi connection.
If the iPhone has a SIM card, reseat the SIM card.
If the iPhone 4 or iPhone 4s is on the Verizon network, dial *228 from the iPhone and select option 2 to update the Preferred Roaming List (PRL). The PRL determines the cellular towers the phone uses for cellular service, selecting those with the best signal strength.
Reset the network settings: Tap Settings > General > Reset > Reset Network Settings.
Try to make or receive calls in another location.
Attempt to isolate to one network band:
If you're having the issue on LTE, disable LTE, if possible, and try again.
If you're having the issue on 3G/4G, disable 3G/4G, if possible, and try again.
Contact the carrier to check the following:
Your account is properly configured to use the specific iPhone that has the issue.
There are no localized service outages.
Your account doesn't have a billing-related block.
Your calls don't have errors on the carrier system.
Restore the phone as new.
If the above steps don't resolve the issue, go to an Apple Retail Store, carrier, Apple Authorized Reseller, or contact AppleCare to send the phone in for service.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
Facetime not working on macbook pro with retina display?
I got my mac last month and facetime was working and then i turned it off cause i never used it. But now when i try and turn it on it doesnt work. Plus can you have your phone number hooked up to the computer. So if someone is facetimeing me on my phone can i do it on my laptop?
Make sure you have downloaded Flash.
DC -
Facetime isnt working on my macbook pro with retina display?
I got my mac last month and facetime was working and then i turned it off cause i never used it. But now when i try and turn it on it doesnt work. Plus can you have your phone number hooked up to the computer. So if someone is facetimeing me on my phone can i do it on my laptop?
Post in the Facetime for Mac community
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Ipad2 rear camera doesnt work and camera app freeze
Just got ipad2 and the rear facing camera doesnt work and the camera app freezes anyone experiencing same?
Apple Community Discussions
Apple.com > Support > Discussions > Using iPad > Camera
Topic : iPad 2 Camera - Doesnt Work
This question is not answered. "Helpful" answers available: 2 . "Solved" answers available: 1 .
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Replies : 11 - Pages : 1 - Last Post : Apr 1, 2011 2:20 AM by: crh24
Adam Daley
Posts: 3
From: NY
Registered: Mar 27, 2011
iPad 2 Camera - Doesnt Work
Posted: Mar 27, 2011 5:18 PM
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So I got the iPad 2 last Wednesday and tried facetime. It seemed to work then froze, but I gave up as it was still new and I was still figuring things out. Anyway i'd use the camera a few times (maybe 3) and made maybe 2 quick videos, nothing big. I never use the camera much. Today I went to videotape my nephew and clicked the camera screen, but it wouldnt leave the shutter screen. If i restore it to default, it works. But as soon as I sync my iPad up so it restores all my settings, the camera freezes. Obviously facetime and photobooth don't load either.
I think a few people have this issue, what was the resolution? if i take it to apple will they give me a new one on the spot or send it in for repairs, and im without it for a while?
32GB 3G iOS 4
David.Austin.Al...
Posts: 11,820
From: Monterrey, Estados Unidos Mexicanos
Registered: Jan 15, 2006
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 27, 2011 6:09 PM in response to: Adam Daley
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Welcome to the Apple Discussions!
If when you restore the iPad to the factory settings the camera works, then there is nothing wrong with the iPad, you have something corrupt in the backup that you are using to restore your previous settings. I would delete the backup and start fresh. Go to iTunes/Preferences/Devices and delete any and all backups there for the iPad.
Then configure and sync the iPad as if it were new from the box for the first time.
Dah•veed
Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM Mac OS X (10.6.6) Happily using Macs since 1984!
iscs
Posts: 2
Registered: Mar 28, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 6:17 AM in response to: David.Austin.Al...
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Mine Also i recieved my ipad last wednesday after strange delay in shipping in hong kong and my front camera does not work at all and i update ipad and reset many times without sucsess .
Camera application start on back camera and ok and then when i try to switch to front one it freeze with last image from back camera then after i close the application from multitask bar and open it again it show me shutter picture !!!!
I think apple has problem in this patch of production .
Ipad 2 iOS 4
David.Austin.Al...
Posts: 11,820
From: Monterrey, Estados Unidos Mexicanos
Registered: Jan 15, 2006
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 9:38 AM in response to: iscs
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Try this reset. Press & Hold the Sleep/Wake and the Home buttons simultaneously for 10+ seconds. Ignore the red power off slider.
Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM Mac OS X (10.6.6) Happily using Macs since 1984!
iscs
Posts: 2
Registered: Mar 28, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 1:26 PM in response to: David.Austin.Al...
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I try it without any success and i try even to restore the same result . as i see the first group of ipad 2 which ordered on 11 march and delivered on last wednesday is almost have issue in front camera between freeze and not working at all .
Ipad 2 iOS 4
David.Austin.Al...
Posts: 11,820
From: Monterrey, Estados Unidos Mexicanos
Registered: Jan 15, 2006
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 2:01 PM in response to: iscs
Reply Email
Not mine. It works perfectly.
Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM Mac OS X (10.6.6) Happily using Macs since 1984!
Adam Daley
Posts: 3
From: NY
Registered: Mar 27, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 6:30 PM in response to: David.Austin.Al...
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Deleting my backups and starting fresh kinda *****. I'd rather not have to re-do all my settings like email and my apps. Its not that i have a lot of apps, maybe 5 or so I use, but still, its a bit of a pain. I guess I can TRY it... can't hurt right...
I dont want to just delete my backups though, i'll store them somewhere else (i think i remember where apple stores them) and copy them over later if i need to.
Worth a shot, better this then my iPhone which has a ton of apps I use for work. Im still setting the iPad up for my work stuff. Will let you know how i make out.
BTW the home/power reset didnt work, ive obviously tried this many times, and just now while writing this. Same issues.
iOS 4
Adam Daley
Posts: 3
From: NY
Registered: Mar 27, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 6:44 PM in response to: Adam Daley
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So heres an update. I just restored the iPad so its back to factory default... and the camera is locking up now. I didnt even sync it, its brand new now... same issue
iOS 4
David.Austin.Al...
Posts: 11,820
From: Monterrey, Estados Unidos Mexicanos
Registered: Jan 15, 2006
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 28, 2011 7:24 PM in response to: Adam Daley
Reply Email
Take it back.
Early '09 Mac mini - 8GB RAM, Early '06 17" iMac CD - 2 GB RAM Mac OS X (10.6.6) Happily using Macs since 1984!
marku819
Posts: 1
Registered: Mar 29, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 29, 2011 7:48 PM in response to: iscs
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iscs, mine doesn't work at all, either, exactly same situation.
iPad2 64GB wifi black iOS 4
skigirlmle
Posts: 1
From: Glendora, CA
Registered: Apr 1, 2011
Re: iPad 2 Camera - Doesnt Work
Posted: Mar 31, 2011 11:19 PM in response to: Adam Daley
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Same problem here. I got my iPad 2 today in the mail and the front facing camera hasn't worked at all. I wouldn't even know how to go about getting it exchanged
iPad 2 iOS 4
crh24
Posts: 654
From: Oregon
Registered: Feb 18, 2010
Re: iPad 2 Camera - Doesnt Work
Posted: Apr 1, 2011 2:20 AM in response to: skigirlmle
Reply Email
skigirlmle wrote:
Same problem here. I got my iPad 2 today in the mail and the front facing camera hasn't worked at all. I wouldn't even know how to go about getting it exchanged
Take it to your closest Apple Retail Store. The Apple store locator says the closest one to Glendora is a few miles down 57 at the Brea Mall:
Apple Store Brea Mall
1065 Brea Mall, Space #1024A
Brea, CA 92821
(714) 255-5610
27" i7 iMac 11,3 16GB 2.93GHz; 24" iMac9,1 3.06GHz 1TB-HD 8GB-DRAM; Mac OS X (10.6.7) AirPort Extreme; 13" MBP 8GB 2.53GHz; iPhone 4 32GB; 64GB iPad2 3G ATT; ATV2 -
Microphone doesnt work all crackly
Microphone doesnt work sound recorded or sent on FaceTime all crackly
Ijftlf-
If your iPad is still in warranty, show it to an Apple Store Genius. If the Genius can not fix it, you may get a replacement iPad on the spot.
If your iPad is out of warranty, or there is no Apple Store near you, look for an Apple Authorized Repair Center. There may be one in your city. If out of warranty, they should be able to repair the microphone for less than the Apple Store's replacement price. <Apple Authorized Repair Centers>
Fred -
Personal hotspot on my iphone 5s operating ios7.1.2 doesnt work. my work laptop can see it and the phone initially registers contact but then it seems to give up and the connection always fails. i have tried resetting settings, switching hotspot on/off, switching 4g on off and nothing seems to work. it worked fine on the same service plan with EE on my old 4s. can anyone help?
Dear brothers
Thanking you so much to be interested about my answer but what I figured out is as long as you bought your iPhone from gulf or Arabian area it will not has face time application cause I think apple has made special software for Arabian areana to privent facetime according to special request by phone cells companies and one of my friends has told me if you want to make sure that your iPhone not for Arabian areana you should check the model number on your iPhone backside if it ends with 29 it means it's for Arabian countries if other numbers it's gonna be for US. Or Hongkong so it's ok
That's all I could know if you have another solution just please let me know
Thanks for all answers -
When i go to turn my imessage back on it just doesnt work
When i go to turn my imessage back on it just doesnt work
Is it just stuck waiting for activation?
If so, I would try to do these steps in here
http://support.apple.com/kb/ts4268
If nothing in there solves it, you may need to back you iPhone up to iTunes (on a computer).
Then go to setting < general < reset and choose 'erase all content and settings"
Then you'll go through the set up assistant 'make sure you set up 'as new' just so you can sign into iMessage and facetime.
Once the device is back to the home screen, re connect it to iTunes, and restore from your back up
Hope this helps -
Will Ipod touch work in Mexico
Want to buy my Mother in Law, who lives in Mexico, an Ipod touch for christmas and wonder if facetime and everything will work in Mexico without too many complications. She is not computer friendly.
Yes. Just do no purchase an iPod officially sold in one of the middle eastern countries the prohibit FaceTime since these do not contain FaceTIme and you can't add it later.
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