FaceTime Failed - Your Computer is Busy in another Facetime Call

Hi Everyone!
Here's the deal!  My mom's iMac on Lion 10.7.1 cannot initiate nor receive Facetime calls.
When I call (iPad2, iPhone4):
FaceTime Failed:
<xxxxxxx> is not available for FaceTime
When she tries to call me:
FaceTime can't initiate the call.  Your computer is busy in another facetime call.
She gets this message, even after rebooting her computer.
I made sure that her credentials are logged in under the Users/Groups tab.  MobileMe has the credentials as well.  Firewall is Off.  So I am at wit's end right now as to what to do next.
Any and all advice is greatly appreciated!  I need this FaceTime to work since I travel a lot, and don't always have access to my MBP and iChat Video (which works).
Cheers!

Just LOG OUT the user and then log back in.... That worked for me!

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    Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
    DirectWrite Enabled: false (0.0.0.0)
    Driver Date: 11-3-2008
    Driver Version: 6.14.10.5009
    GPU #2 Active: false
    GPU Accelerated Windows: 0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
    WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
    Vendor ID: 0x8086
    windowLayerManagerRemote: false
    AzureCanvasBackend: skia
    AzureContentBackend: cairo
    AzureFallbackCanvasBackend: cairo
    AzureSkiaAccelerated: 0
    JavaScript
    Incremental GC: true
    Accessibility
    Activated: false
    Prevent Accessibility: 0
    Library Versions
    NSPR
    Expected minimum version: 4.10.3
    Version in use: 4.10.3
    NSS
    Expected minimum version: 3.15.5 Basic ECC
    Version in use: 3.15.5 Basic ECC
    NSSSMIME
    Expected minimum version: 3.15.5 Basic ECC
    Version in use: 3.15.5 Basic ECC
    NSSSSL
    Expected minimum version: 3.15.5 Basic ECC
    Version in use: 3.15.5 Basic ECC
    NSSUTIL
    Expected minimum version: 3.15.5
    Version in use: 3.15.5

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    Hi All
    I've been trying through several forums for a long time to find a solution for my problem before giving up, I'll go down to the point:
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    2. Contacted support, and after 16 emails back and forth all I was told at the end was: "I am able to log in into your mac app store account from this side after resetting your account,is there anything I can do for you today".... (!!!!????)
    3. There has been a problem parallel to that, and although I am not sure they are related anyhow I need to point it out. My ethernet port stopped working and there is no way to create any connection through it. I can still use wireless quite well (reason why I still keep my machine). After sending the machine to repairs, diagnose was that it could be a problem on the logic board and to fix it may require to replace LB entirely. So I decided not to go for it and keep the machine only with wireless connection.
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    2) Is there a way to fix this through software, before I consider replacing the machine? (Please take into account that I have already tried TS1811, deleting .plist files, resetting network, creating new locations from scratch... I basically searched thoroughly on google, forums and tips and tried all reasonable found recommendations before posting).
    Thanks in advance.

    Thanks Livia and Huevoos (eggs??) for your interest in this post.
    In a nutshell, I haven't been able to solve this. I gave up on Apple support after they proved useless.
    As Huevoos suggested, and I confirmed it time and again after browsing thru endless forums, it seems that the user validation routine for the Mac App Store is done by looking into your network settings, which in my case are either incomplete or erroneous due to the broken-down ethernet. (I am still waiting for somebody more experienced in this forum to contradict or explain this).
    So, because I still have wireless connection, I can use my machine for day-to-day chores, have not been able to purchase anything up to this date in the Mac App Store though. I'm waiting for either a software update that could correct this (Mountain Lion??? there's no guarantee only hope) or the moment when my machine will need to be replaced by a new one with a functional ethernet.
    I'm sorry I can't be of more help. But I'm pretty much in the same situation as you guys.
    Live long and prosper.
    Brt1618

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