Facetime Failing on new Touch

My wife and I have iphone 4's. We just bought the new Touch for my daughter. We've updated our phones to 4.1. The facetime will ring to the phones but it fails when it tries to connect. Anyone know what's going on here? Anyone successfully making facetime calls with the touch?

The old 'turn it off, turn it back on' trick.
Message was edited by: Truly 55

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FaceTime failed on new imac

I have a brand new imac, running Mavericks on 0s x10.9. Imessage and Facetie won't work I message doesnt send messages and FaceTime says 'failed' everytime i try to use it. Ideas?

Hi RichardCWilliams,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
I hope this information helps ....
Happy Holidays!
- Judy

FaceTime Failed: Calls between iPod Touch and Macbook Pro

when i try to place a call to someone who has FaceTime on an iPod Touch, she says she doesn't receive any calls and i get eventually get a "FaceTime failed" after a few rings. if the other party calls me (i'm using MacBook Pro with OSX Lion 10.7.1) and i answer, at first, it will say "Connecting..." then it will then show a "FaceTime failed". We both powered off our devices to no avail. Any ideas?

Somehow, it just fixed itself.

TS3367 when i try to FaceTime on my iPod touch, and the call gets accepted it says connecting... and then just goes to FaceTime failed. this started after a 800 number called my FaceTime. i have tried putting in several other emails & on diff wifi. sugges

when i try to FaceTime on my iPod touch, and the call gets accepted it says connecting... and then just goes to FaceTime failed. this started after a 800 number called my FaceTime. i have tried putting in several other emails & on diff wifi. suggestions??
i have also tried facetiming with several other people. the same thing has hapened every single time and it has always worked just fine until that 800 number called me.

Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Some users have reported that Apple is aware of the issue.
http://www.apple.com/support/systemstatus/

HT204380 I cant set up my facetime in a new iPod touch 5 generation, I enter my apple id and password and select my email address and it get verification but after that it come back to enter my apple id and password again. please help

I cant set up my facetime in a new iPod touch 5 generation, I enter my apple id and password and select my email address and it get verification but after that it come back to enter my apple id and password again. please help

This is the iPhone forum

Facetime failed and Messages not delivered on iPod Touch 4g

When I call someone on facetime it rings for a bit then says "Facetime Failed". I've restored and rebooted my iPod a few times and made sure Facetime is on, but it still doesn't work. Also, my messages aren't being delivered. Any help? Could it be a problem with my internet? This only just started recently, everything was working before..

Troubleshooting help here > iOS: Using FaceTime
And here > iOS: Troubleshooting Messages

FaceTime fails

Hi so I try to connect with my friends through FaceTime and whenever I do so the application starts and then immediately says FaceTime failed its the same problem with every friend ,and they all have the new generation iPod touch . I even tried remaking my account but that dint even help.
So can any one help me solve this issue

Bebjan wrote:
Hi so I try to connect with my friends through FaceTime and whenever I do so the application starts and then immediately says FaceTime failed its the same problem with every friend ,and they all have the new generation iPod touch . I even tried remaking my account but that dint even help.
So can any one help me solve this issue
Welcome to Discussions, Bebjan +(and Kerato, too)+
(1) iPhone 4 requires iOS 4.1 or later to place or receive FaceTime calls with a person using an iPod touch (4th generation). Update your iOS *if you are still using iOS 4 as shown in your posted system info or anything else less than 4.1.*
(2) If your iPhone is already updated, the first thing to check is your wi-fi connections. Try connecting to several of your iPod friends from your Apple retailer's store, an internet cafe, or some other wi-fi location known to offer FaceTime-compatible wi-fi connections.
*If you can connect from more than one other location but FaceTime continues to fail at your home wi-fi network*, use the Troubleshooting suggestions in
http://support.apple.com/kb/HT4319
to troubleshoot your home wi-fi network. If your wi-fi network is the problem, and if you want to manually open ports instead of merely enabling UP-n-P, see this article:
http://support.apple.com/kb/ht4245
(3) *If your problem is the same at more than two wi-fi locations*, try restarting or resetting your phone:
http://support.apple.com/kb/HT1430
(4) *If nothing else works*, see your retailer to have your phone checked. It may need service.
Message was edited by: EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1

Facetime crashes on ipod touch

My facetime closes by itself during calls now,and doesn't show what the error is (e.g. Facetime failed).it just ends by itself

Try the standard fixes:
- Reset. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup
- Restore the iPod to factory defaults/new iPod.

Tried to update iPod, failed, no new drivers installed. Now iPod does not show in my computer or in iTunes.

Anyone know how I can update/unbrick this iPod? It's useless. It's stuck on the screen that says connect to iTunes. iTunes doesn't know it's there. My computer doesn't know it's there. It's not the USB port.
Please don't direct me here - http://support.apple.com/kb/HT1808 - already tried, no results.
Last time it was a missing driver for iTunes but iTunes says nothing new is needed. Help appreciated.

Let me try this again. My computer said my iPod needed an update. I clicked ok. iTunes said it was doing the update. I browsed the internet. I came back to it after it was done, and it said update failed, no new drivers installed. Now my iPod touch is a brick. I cannot use it for anything. You know that screen that shows the usb cable, a white arrow, and iTunes? It's stuck there. No amount of pushing the sleep/wake button and home button will convince it to go to any other screen. When I go to 'My Computer', it does not recognize that there is anything there. It is not the USB port. Everything was fine until the update tried and failed.
I am not installing iTunes (piece of crap software that it is) on the other computer in my apartment.
I have exhausted the articles that sort of go with the problems I am having. They all assume a non brick iPod. Mine is a brick and therefore those articles, including the one you linked, are not relevant.
Not meaning to be rude, but I came into this not caring much for Apple's business model. I've had my iPod for .. a week? Maybe two, and nothing I've seen has convinced me to feel otherwise. Apple's products are supposed to just work. I am not finding that to be the case. Anyone with anything helpful please?

FaceTime failed - why?

I am running FaceTime on MacBook which is running Lion 10.7.3.
I can't get FaceTime to connect. I have tried various changes to Firewall settings, logging out and in of FaceTime, checking clock settings and still no joy.
My Wi-fi connection is running fine
I have a 9MB download speed and 0.82MB upload speed
My brother is on a new iPad and can FaceTime other people but when ever we try to FaceTime each other it rings on the device and tries to connect, but then says "FaceTime failed"
PLease please please help

This solved my problem...
I took some advice to add a new (unregistered with apple) email address to my facetime account.
I did this and was asked to login with my registered email and password.
I then got the dreaded
"The server encountered an error procssing registeration, please try again later " issue that so many others were getting.
I then folowed this thread which solved the problem.
https://discussions.apple.com/message/15658737#15658737
basically I had to comment out some extra server rows I had in my host file. Then a restart was required.
in case you don't know, here's how to edit hosts file in lion
http://www.youtube.com/watch?v=GmEwA0XMCm8
Gus..

FaceTime with a new password

I am having some difficulty in signing back into Facetime with a new password, it simply says server error try later; it's almost as if the password reset hasn't worked with it. However, all other passwords ahve reset. Can anyone help please?

Tap your home button once to go to home page. Then double tap your home button to bring up the most recently used apps (task bar). Hold your finger on the Facebook app until the apps jiggle. You'll see a on the upper left corner. Touch the on the Facebook app to close it fully. Tap your home button once to stop the apps from jiggling and once more to go back to your home screen. Research your Facebook login so you have the right information the next time you try.

"FaceTime Failed"

I have been trying to FaceTime with my MacBook Pro and contacting my friends Ipad. It worked great until two days ago. Now when either of us try to call one another we the same problem occurs. FaceTime will ring and when accept is selected it errors "facetime failed". We have both tried trouble shooting and made sure our systems were up to date. Can anyone help me fix this?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

HT201363 my facetime isnt working i have wifi my friend said she tried to pik up and it just said facetime failed or facetime ended HELP ME APPLE BTW APPLE STINKS!!

i need help my facetime isnt working we bolth have wifi it just says ''facetime ended' or facetime failed help!!

On the 18th of April, I along with the rest of my family members all started having the "FaceTime connection issue" around the same time and day. It only seemed to effect our iPhones. As we could FT ipad to ipad or iPod to ipad and vice versa with no problem... Our phones where on the iOS 6.1.3...
I opened a support chat with an apple tech and they couldn't tell me why this happening. However, they told me that I would need to upgrade iOS.... I was really trying to hold off upgrading, but wanted the FaceTime feature to work. So, after trying everything possible to make FaceTime work without upgrading and having no success, I upgraded the device. I tried FaceTime and it works fine.... I think Apple was doing some kind of maintenance on the 17th, after that many people (globally) started having issues with FaceTime.... Go figure... "I think it was a Conspiracy, to force everyone to be on the new iOS" Anyway, Upgrade it, you will feel like you have a new device! I'm glad I did!

TS3367 I try to facetime someone, and it keeps saying "connecting" then it says "facetime failed". Anyone know why?

My facetime won't connect and it keeps saying "facetime failed". Any word on why and if it will be fixed?

Same here.
Since wednesday night, FaceTime stopped working on all of my devices, MacBook Pro 2011 OSX 10.8.5, iPhone 4 iOS 6.1.3 and iPad 4 with the latest iOS 7.1. I don't want to update my iPhone 4 to iOS7 because the speed issue and the new look. My son is 2 and everyday he would talk and play with my mom through iPad. He has been very upset since wednesday night because he cannot call grandma on iPad!! So today after I tried everything, I thought backed up my iPad 4 and get the factory reset to get the clean start might help, but still, FaceTime just won't connect at all. At the end of day, I completely gave up and turned on Skype instead. It works equally well, even my mom liked the Skype better, she like the Skype's brighter render, the gamma ray is more stable and plesant to use, compare to FaceTime's overly-sensitive gamma control, usually render the screen darker than the real setting.
Everyone take a look here. Apprently this issue is not your ISP's problem, nor it was iOS related. I believe it has something to do with Apple.
http://www.idownloadblog.com/2014/04/17/facetime-connectivity-issues-reaching-ma ny-ios-users/

Facetime test call ipod touch

Is there an e-mail address one can call to test facetime like the 1-888-FACETIME phonenumber for iphones?

Tommy_04 wrote:
... first hand experience. I'm very curious to see if the microphone on the back, can capture sound perfectly or you might have to really put the iPod touch close to your face in order for people to hear ya out(during video FaceTime chat).
Never been a problem for me or users while testing with me.
Good plan for getting the new touch and for doing some testing, too.
Enjoy!
Message was edited by: EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.4); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod touch 4.1

Facetime Failing on new Touch

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