Facetime "Fails" to connect via Airport Extreme using Comcast?

Greetings,
First time poster... tried researchings specifics on my situation and couldn't find anything so posting here to see if a solution has been found. 
I used to have Verizon DSL for ISP with Airport Extreme as my wireless router.  Everything worked  including Facetime (only issue was the need for speed).  Switched to Comcast as ISP which uses cable and had the Tech reconnect it to the Airport Extreme to behave as the wireless router.  Internet is on and good... got a green light on the Airport Extreme.  However, when attempting to connect via any device using Facetime (it will ring but as soon as it is answered I get "Fail" message and it ends) be it my laptop, desktop or either of our iphones I have IOS7 and IOS6 respectively same error.  Did not make any modifications to Airport settings or any of my devices. 
When checking the common response to this issue was a potential "Blocked Port" situation... but by digging a little deeper it appears that Comcast does not block ports that are relevant to Facetime (please confirm).  I didn't see anything else that would suggest a solution at this point. 
Help would be greatly appreciated as we enjoy using facetime to have our 6 month old daughter connect to our grandparents.
Thanks,
Andrew

The USB port on an AirPort Base Station other than the 802.11n model is only for use with an USB printer; hard and flash drives will not be recognized. The compatible base stations include version 5.0 of the AirPort software on a CD.
(27846)

Similar Messages

  • Internet connection via Airport Extreme/router thats not working, why?

    I have been having problems with the internet connection via Airport Extreme which I find it a bit unusual and its still driving me nuts! This is what happened:
    I have lost my internet connection last Sunday evening upon my return from a weekend away from home. The last time I have used the internet connection on my macbook was the previous Friday morning. Prior to the apparent disconnection on Sunday, I have always used my internet connection wirelessly through Airport Extreme (that is connected via ethernet cable to the NETGEAR DG834v2 ADSL modem which had worked beautifully until the problem arose on my return). This wireless internet connection allowed me to surf the internet anywhere in my home.
    However, upon the successful re-connection to the internet via the modem router, I have discovered several new problems. I have tried to set up the internet connection wirelessly again but instead the following happened:
    1. Router (Netgear) drops ADSL connection and cannot reconnect when connected to airport via Ethernet. (which is the case when using airport wireless).
    2. Router connects to ADSL fine when computer is connected to it via Ethernet. (However, router disconnects when magsafe power adapter is taken out for some inexplicable reason!)
    3. Router connects to ADSL fine when nothing is connected to the router (ie. No Ethernet connections)
    4. Router connects to ADSL fine when connected to airport via Ethernet and computer is connected to airport via Ethernet.
    So from the above, I cannot connect to the internet properly whether wirelessly or not so I suspect it could be faulty router or could it be airport extreme? I have asked my ISP for an explanation and all they have said is that it cannot be the mis-configuration but could be to do with the power adaptors or the way plugs are set up and suggested I take out all the power plugs (and power surge protector) out to switch everything off, the macbook, router, printer and airport extreme. However, when I have re-plugged them all back in, the problems I have described above still persists!
    Would appreciate any help if anyone here recognises why this is the case and what seems to be the cause of this. If so, what should I do? Though I have written back to my ISP again yesterday for more help so im waiting to hear from them...
    Thanks
    u2dougal

    I have been having problems with the internet connection via Airport Extreme which I find it a bit unusual and its still driving me nuts! This is what happened:
    I have lost my internet connection last Sunday evening upon my return from a weekend away from home. The last time I have used the internet connection on my macbook was the previous Friday morning. Prior to the apparent disconnection on Sunday, I have always used my internet connection wirelessly through Airport Extreme (that is connected via ethernet cable to the NETGEAR DG834v2 ADSL modem which had worked beautifully until the problem arose on my return). This wireless internet connection allowed me to surf the internet anywhere in my home.
    However, upon the successful re-connection to the internet via the modem router, I have discovered several new problems. I have tried to set up the internet connection wirelessly again but instead the following happened:
    1. Router (Netgear) drops ADSL connection and cannot reconnect when connected to airport via Ethernet. (which is the case when using airport wireless).
    2. Router connects to ADSL fine when computer is connected to it via Ethernet. (However, router disconnects when magsafe power adapter is taken out for some inexplicable reason!)
    3. Router connects to ADSL fine when nothing is connected to the router (ie. No Ethernet connections)
    4. Router connects to ADSL fine when connected to airport via Ethernet and computer is connected to airport via Ethernet.
    So from the above, I cannot connect to the internet properly whether wirelessly or not so I suspect it could be faulty router or could it be airport extreme? I have asked my ISP for an explanation and all they have said is that it cannot be the mis-configuration but could be to do with the power adaptors or the way plugs are set up and suggested I take out all the power plugs (and power surge protector) out to switch everything off, the macbook, router, printer and airport extreme. However, when I have re-plugged them all back in, the problems I have described above still persists!
    Would appreciate any help if anyone here recognises why this is the case and what seems to be the cause of this. If so, what should I do? Though I have written back to my ISP again yesterday for more help so im waiting to hear from them...
    Thanks
    u2dougal

  • Printing problems with HP 1012 connected via Airport Extreme - resolved?

    I originally posted on this issue in a long-running discussion on HP printer issues.
    http://discussions.apple.com/message.jspa?messageID=10109788#10109788
    Problem: Upgraded iMac 10.4.11 to 10.6 Following upgrade everything seemed fine except that the HP 1012 connected via Airport Extreme was not responsive. The system knew the printer was there, had installed the proper driver for it.
    Intermediate troubleshooting: I tried to use Airport Utility to check the AE. It timed-out when trying to retrieve the AE setup specifications. I tried to update the firmware (7.4.1 to 7.4.2); system timed-out after a very long several minute "search for new version of the firmware."
    Apparent solution: (any of the following may have made the difference - sorry not to have been more systematic)
    a. I turned off AP on the iMac.
    b. I unplugged the AE base station for one minute+, then re-powered it.
    c. I opened my MBP with 10.5.7. Started up Airport Utility.
    d. I renamed the base station. Left all other settings alone.
    e. I installed the 7.4.2 firmware upgrade.
    f. I ran Preference Repairs on the iMac (though I had done this right after installation of 10.6)
    g. I turned on AP on the iMac.
    Result: Almost immediate connection to AP, printer quickly began printing several of the test documents that must have been waiting in queue.
    Too early to tell if I will have any further problems if if it permanently fixed.
    Thanks to the several messages in both Printer and Network categories that suggested one or more of the above steps.
    Stan

    I hooked up my wife's Deskjet 5150 to my mac via USB. Since the 5150 does not have a driver from HP to work in SL. I decided to us the generic Gutenprint v5.2.3. For the heck-of-it, I picked, HP Deskjet 5550-Gutenprint v5.2.3. It prints. and the utility works, BTW, I am low on black ink.
    I also tried the other printer drivers labeled "any printer name"-Gutenprint v5.2.3. and they all worked with the 5150.
    So now that I know that the 5150's will work via USB with SL, I will now upgrade the other two laptops in my house to SL.
    How to:
    Turn printer on.
    open System pref/ printer-fax/ add printer
    Select hp desktop 5100
    (name: -- Change name if you want - I kept " hp deskjet 5100"
    Location: Your computer
    Print Using: open dropdown box, select printer software. Type in: " Gutenprint" or "deskjet". I picked the HP Deskjet 5550-gutenprint v5.2.3. but I do not think it matters as long as it is a -gutenprint v5.2.3 driver.
    Select OK

  • Can my iPhone print to printers connected via Airport Extreme?

    Hey forum,
    So I know this thread has been brought up more than a few times, but I feel like either new information could have been found or Apple has initatied some sort of change to allow it. The basic scenario is that in two households (one my own, the other a relative) housing a Time Capsule and Airport Extreme Base Station, each with a printer connected via USB. Things work perfectly on my iMac, MBP, and Windows machines but my iPhone won't print because of the Airprint shenanigans that I don't understand. Essentially, can I print from my iPhone now without any hacks or third party apps?
    Thanks!
    Ethan
    Used products include: iPhone 3Gs (iOS 5.0.1), iPhone 4 (iOS 5.0.1), MacBook Pro 2.16 Core 2 (Mac OS X 10.7.2), iMac (Mac OS X 10.7.2)

    Air print is for Air print enabled printers only.
    There are some wifi printers that have there own app that allow you to print to them, but onlt limited apps will be supported by this.

  • "No Internet Connection" via AirPort Extreme bridged to Time Capsule

    Hello,
    We have a fairly large and odd home network consisting of a Comcast cable modem connected to a Netgear router, a Time Capsule wired to that one floor down (serving up WiFi and DHCP), and a new AirPort Extreme wired one floor below that, extending the WiFi network of the Time Capsule and set to bridge mode.
    On one MacBook Pro (and possibly others, haven't had them available to test yet), trying to connect to WiFi while downstairs (i.e. to the AirPort Extreme) yields a strong wireless connection, but "no Internet connection"; checking via network diagnostics or the Network panel reveals that the MacBook Pro has no IP address. This seems odd, as it happens even if the connection is first made on the 2nd floor to the Time Capsule, where a valid IP is retrieved, and then carried downstairs; even though the same IP address should be valid, the laptop's WiFi menubar icon starts cycling again and eventually shows the "!" and reports no Internet connection.  Checking the Network panel reveals no IP address via DHCP.  However, if I let it sit for a minute or two, the IP address comes back (the same one!) and all is well, at least for a while.
    I've tried switching to a manually-assigned static IP as a workaround, and that works perfectly well, but I'd like to get DHCP working properly if I can, for convenience's sake. Is there any reason why I should be having trouble with getting DHCP from the Time Capsule via the AirPort Extreme?

    Actually, yeah, my predecessor explained that he was running DHCP on the Time Capsule instead of the Netgear because he hadn't needed DHCP prior to the adding of a WiFi point (all other nodes were on Ethernet), so it had always been turned off on the Netgear. But your suggestion makes a lot more sense, of course, so I've put the Time Capsule into bridge mode as well and started the DHCP server on the Netgear. Seems to be working with my iPhone, though that was always working okay. I won't have access to the laptop to test it until later this afternoon, but I have high hopes. 
    Thank you!

  • Windows XP laptop can't connect to Airport Extreme used to extend network.

    Have a time capsule for main wireless. PC works fine connecting to it. Have added Airport Extreme to extend network. The mac sees it fine and the PC can connect to it via airport utility but won't connect as wireless and the internet. Running WPA2. Have the latest firmware in each. Any help would be appreciated. Thanks

    Thanks for clarifying. If you don't mind, let's double-check your extended-network setup configuration:
    o Open AirPort Utility and select the Time Capsule (TC), and then, choose Manual Setup from the Base Station menu.
    o Click AirPort in the toolbar, and then, click Wireless.
    o Verify that both “Create a wireless network” from the Wireless Mode pop-up menu and “Allow this network to be extended” checkbox are selected.
    o Next, select the 802.11n AirPort Extreme Base Station (AEBSn), and then, choose Manual Setup from the Base Station menu.
    o Verify that “Extend a wireless network” has been selected from the Wireless Mode pop-up menu. Also verify that the correct Network Name is shown for the network you want the AEBSn to extend.
    Do your settings match these?

  • Can you search an external hdd connected via airport extreme

    I have my western digital 500gb harddrive connected to my airport extreme so I can use my HD wirelessly. I tried searching for files in my wireless harddrive through finder, but it doesn't seem to search it, only on my macbook itself. Is it possible to search the harddrive wirelessly?

    Smokerz,
    could you explain??
    I spent over an hour with Apple Tech support and they said that Finder/Spotlight WILL NOT search a networked drive. However, I did find a bit of a work around:
    1. In Finder Preferences: General - Select check box - 'Always open folders in new window'
    2. Open up a Finder window
    3. Select Airport Extreme. (Left column, Shared, name of Airport base station)
    4. Select networked drive
    5. Double Click a folder in your network drive that you want to search (this opens new window)
    6. In the new window, type what you need in the search window (upper right hand corner).
    Remember: The Finder window will default to the 'This Mac' in the search column (light grey line below the Toolbar)
    7. In the Search column, This Mac and Contents are selected in Dark Grey. You should see
    Search: *This Mac* "folder name" Shared | Contents File Name
    8. Now select "folder name". This will search the contents of the selected folder and bypass your Mac.
    If there is an easier way, could you please explain. TIA
    Narvon
    PS - If you try to select your networked drive in a new window as in step 5, this still won't work. You can only select specific folders within the drive. Lastly, you can move all your folders and files to 1 folder, however, this increases the search time (My network drive is 320GB in size and a search for 1 known file took just over 3 minutes).

  • Sharing Internet via Airport Extreme using a USB wireless modem

    I have had to go to NextG access using a USB modem (only option). We previously succesfully had the second iMac sharing the internet connection on an ethernet-connected wireless service. Now, I cannot get the other iMac to share the connection, because there is no option to choose the USB modem.
    Another problem is the USB modem is top-dog - it won't connect unless I turned off anything else using anything remotely looking like wireless (even when I have my bluetooth phone connected to another USB hub). I can connect to the NextG network after disconnecting everything else and THEN reconnect, but I just can't get the Internet sharing going. I have also had the iMac freezing, demanding a power-off-power-on (unheard of in my experience!).
    Is there any remedy for the Internet sharing at all? Configuring a different channel or something on Airport? Using one of the other config options?
    I think there are something like USB-to-Ethernet adaptors (pretty costly here in Australia) and don't want to shell out for one if it doesn't work. Same with a third-party router. I also wondered if I should just forget about using Airport completely and run a few metres of crossover cable?
    Any help would be greatly appreciated, thanks.

    Hi Steven, I know this question has been answered and is a couple of months old but I think you may be able to help with my set up? I have a Thomson speedtouch 510 v6 modem router provided by Karoo (UK). My other Belkin N modem router has just bust [again] so the Speedtouch is my old faithful backup device. Now, i've never been able to get on ichat with the Belkin as its a mimo n speed and this is apparently not compatible; So i'm now on ethernet with the st510 and have just set up ports for ichat thanks to a thread called http://discussions.apple.com/thread.jspa?messageID=2719419&#2719419.
    What I want to know from you (because I really need a wireless router to get me off this ethernet support system and back on airport) is how you're getting on with the st510 / airport extreme combo now and can you use ichat on it? If so does your connection doctor say full cone in network settings or something else? As I say, I really want to use ichat and have never been able to in 3 years of owning my Macbook Pro. Hope to hear back from you Steven. Regards Steph

  • Lost my adsl connection via Airport Extreme?

    Hi
    Been running my adsl connection via winXP SP1 laptop thru AE (also iBook /Imac FP} with no problems - now whilst i was trying to access files on the win machine (using iFelix guide) i seem to have messed up!!!
    I have the 'Wireless Network Connection' icon in the system tray showing my network and 'excellent' signal - as previous.
    When i try to get on the net the 'dial-up' box keeps coming up trying to dial my previous dial-up account - i believe i hace altered something here!!!
    When i click on 'status' in the sys tray icon - 'general' shows - connected but 'support' does not show address type / IP address etc all show "unavailable" - 'Repair' is greyed out.
    When I 'View available networks" i get the 'connect to wireless network' box my network is shown as available and requests my wep ket to connect!!!
    'Advanced' shows my network in both the available and preferred boxes - opening preferences shows wep enabled and my network key already entered!!!
    I've now deleted the old dial-up settings so there is nothing showing in the dial window.
    Any ideas please - i need to get this win machine operational before my partner returns - and then persuade him to get a mac!!!
    thanks
    ianjh
    norfolk
    uk

    It's possible that the message you got was to update the AirPort Express Base Station's (AX) firmware...and that something might have gone wrong during the upgrade.
    Let's start by performing a "factory default" reset on the AX to get it back to it's original "out-of-the-box" condition.
    Then, let's set it up to work with your cable modem...
    AirPort Express Base Station Setup (AX) w/High-Speed Cable Modem
    Modem/Router Power ReCycling (optional)
    - Power-off the Cable modem, AX, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
    - Power-on the Cable modem; Wait at least 30 minutes.
    - Power-on the AX; Wait at least 5 minutes.
    - Power-on the computer(s)
    Setup the AX
    With the network components powered down, set up the AX, using the AirPort Admin Utility, either connect to the AX's wireless network or connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, try these settings:
    AirPort tab
    - Base Station Name: <whatever you wish or use the default>
    - AirPort Network Name: <whatever you wish or use the default>
    - Create a closed network (unchecked)
    - Wireless Security: Not enabled
    - Channel: Automatic
    - Mode: 802.11b/g Compatible
    Internet tab
    - Connect Using: Ethernet
    - Configure: Using DHCP
    - WAN Ethernet Port: Automatic
    Network tab
    - Distribute IP addresses (checked)
    - Share a single IP address (using DHCP & NAT) (enabled)
    Do not, at this point, set up any security (i.e., WEP/WPA encryption, closed network, etc.) to first make sure the AX is operating properly. Try to access the Internet wirelessly with your MacBook. If you're successful, go ahead and add any security features you wish.

  • HP Printer not connected via Airport Extreme 802.11ac

    I recently upgraded from an Airport Extreme 802.11n to an ac and my HP D110 Photosmart printer is no longer connected wirelessly. Is this an HP issue and can it be resolved? Both MacBook Pro and iMac run Yosemite 10.1.1 and have great Internet connectivity. The printer worked fine until the Airport upgrade.

    You changed devices that provide your wireless network.....but the HP printer still thinks that you are using your old router since it has not been given instructions on how to connect to your "new" network.
    I don't have an HP printer here to check, but in general the process would be to reset the printer back to its original default settings, just as it came out of the box when it was new.....so you can then set it up to connect to the "new" network.
    Your HP Setup Guide will likely tell you how to do this. If not, you can contact HP Support for your printer using the link just below:
    HP Photosmart e-All-in-One Printer - D110a | HP® Support
    With good luck, another user who might have the same printer may see this post and be able to offer more specific information.

  • Another slow internet connection via Airport Extreme wireless thread

    Has anyone actually solved this mystery? The last substantial thread I came across regarding this subject ended with a solution using a dell wireless driver. That ended somewhere in December. Any solutions, tips?

    I seem to have found a fix, thanks to Michael G. Noll (http://www.michael-noll.com/blog/2006/07/24/intel-imac-wireless-connection-slowd own-with-wpatkip/).
    I switched to WAP Personal from WEP and my iMac is now able to connect via wifi from a router in another room, and at normal speeds! Thanks Mike! I hope it lasts. I also changed my routers channel and made it static instead of automatic, but I don't think this had anything to do with the fix (though it may have solved my MacBooks problem of dropping the connection for a second every minute or 2).
    I still have the problem of having to manually select my network after start-up and wake-up, however. It does not turn on automatically.
    (Brand new Intel Duo iMac and 1-yr old Intel Duo MacBook)

  • My iMac can not see my mini Mac via Airport extreme using host name, only via IP address. What am I doing wrong ?

    I have an iMac and a mini Mac attached to the same Airport extreme. It would appear that Bonjour works because I can see the hostname of the mini Mac server in Finder on the iMac.
    But if I type in the host name (myminimac.private) in the Safari browser at the iMac it can not find the mini mac. However if I type in the IP address of the mini mac server it can see the see it.
    It used to work but I must have done something to mess it up.
    Anybody any suggestions ?

    You have the wrong card. You need the original AirPort card for your G4.
    ...how the **** do i get the Superdrive to open up so i can put in a CD/DVD?
    If the keyboard has a media eject key, press that. If not, hold down F12.

  • Can Amazon Kindle be connected via Airport Extreme ?

    Is it possible to register Airport Extreme as a Wi-Fi connection with the cheaper version of Amazon Kindle ?
    If so , what do I need to do?
    James

    It should. The AirPort Extreme Base Station is capable of providing all current Wi-Fi radio modes on both the 2.4 & 5 GHz radio bands. Any Wi-Fi enabled Kindle shouldn't have any issues connecting to it.

  • Connect my Airport Extreme to Comcast modem

    I have just ordered Comcast high speed internet service and they installed a Motorola Surfboard SB5120. They plugged it into my computer directly and I thought it was running fine. When I disconnected and tried to install it in my Apple Extreme, it doesn't work. I understand from reading some of the other topics that Comcast protects its bandwidth by not allowing routers to distribute to other computers, but can I change that?
    I use 2 hard wire and 2 laptops around the house, can anyone help me configure the modem to distribute the signal?

    I have an Arris TM402P cable modem that I rent from Comcast and it has a reset button on back which is accessed by pushing in with a pin or tack. This works to reset the modem without removing battery. Comcast said to disconnect modem from router or computer, hold for 10 seconds, allow to reset for 3 minutes or more, and then connect to router or directly to computer (Mac). This works fine for me and yes you can not switch from direct connection to router or back again without a hard reset such as above.
    BTW, are you happy with performance of Apple AirPort Extreme Base Station with Comcast. I'm thinking of getting one since my DLink router seems to be on it's way out - 2+ years old. thanks

  • Connecting my airport extreme to comcast cable modem-- AGHHH

    I've had three Comcast techies to my house since switching over to their triple play offer. Today, I finally got connected to the Internet, through their cable wired into my house, and connecting their modem to my Mac mini (which does not have wireless card). I want to hook up two other laptops in the house, but can't figure out how I do that? The Comcast guy today said with an ethernet cord. So I've plugged the cord into the back of my Extreme, but the other end doesn't fit into the only slot remaining on the back of the cable modem -- which is labeled "phone"... Does anyone know how I do this?
    Thanks,
    Jill

    You need either a router or an ethernet hub/switch between the modem and the computers to give you the needed ethernet ports. Hubs/switches are cheaper but, depending on the Comcast policy on multiple computers on one modem, may not all work at the same time.
    A router, on the other hand, allows up to something like 255 devices to be connected. Instead of the Comcast server passing out IP addresses as would happen with a hub, the router issues the addresses to each device. This is useful when the ISP limits how many IP addresses can be assigned to one account (we had this with our ISP--limit of three--and is why we now use a router).
    Basically, the arrangement is:
    cable from wall >>> cable modem >>> router or hub >>> multiple ethernet lines out to individual computers
    See if this video helps:
    http://videos.howstuffworks.com/labratstv/829-episode-6-home-network-primer-vide o.htm

Maybe you are looking for

  • Font Book does not recognize some Postscript type 1 font files

    I am new to OS X and am trying to copy all of the fonts used under OS 9 (using Suitcase) to be available under OS X. I have copied all of my font folders into the correct location, but some of them do not appear in the font list within Font Book, and

  • Different ItemRenderer's in the same column of a datagrid

    I am using actionscript to read some XML input and dynamically add data into the datagrid. Currently I am reading the first row and depending on the data type of the coulmn i am creating the column to be a IntemRenderer of Image, or Link button. Now

  • Plant to plant (STO)Inspection

    I want to Quality Inspetion (01-type) when material is transfer from one plant to Another plant.In another plant material is received under  MIGO against Delivary from first plant.I do not want Stock transfer Inspection(08).How can I do this if I wan

  • Changing the color of the current item in a link bar

    It seems that the currrent item and the disabled color are the same. How can I have the current item stand out in a link bar? I see styles for Selected but not for the current item. thanks bruce

  • Editable OO ALV

    Hi, I'm creating an OO ALV where I have a Modify Button that when triggered has to make editable all the cells of the selected row. Is it possible? I haven't found anything similar in the sdn... Thanks in advance!!!