Facetime for Mac (beta) Installation Issue

Folks,
I tried to install the new Facetime beta software last night several times, but I was never able to get the software to work.
Specifically, upon starting the program, a popup appears and says, "An internal FaceTime error has occurred. You need to quit and open FaceTime again." No matter how many times I quit and restarted the program, the "internal error" persists, and I can't do anything with it.
I have re-installed it, uninstalled it, re-downloaded it, and re-installed it again. I'm out of ideas and would be grateful for new suggestions. Any ideas?
Thanks!
Matt

Try this,
I found when I removed these files I could get Facetime to work
~/Library/Preferences/.GlobalPreferences.plist
~/Library/Preferences/.GlobalPreferences.plist temp
~/Library/Preferences/.GlobalPreferences.plist .6Va7JFn [+these letters may be than different yours+]
Log out, then back in again
Here are the terminal commands:
cd ~/Library/Preferences/
ls -A [+To get the letters for the third file+]
rm ~/Library/Preferences/.GlobalPreferences.plist
rm ~/Library/Preferences/.GlobalPreferences.plist\ temp
rm ~/Library/Preferences/.GlobalPreferences.plist\ [+.your letters+]

Similar Messages

  • Cannot log into facetime for mac - says network issues - anybody help?

    cannot log into facetime for mac - says network issues - anybody help?

    cannot log into facetime for mac - says network issues - anybody help?

  • Cannot sign in to Facetime for Mac

    Try as I might, I have been unable to sign into FaceTime for Mac on my Mac.  Each time I try, I get the the little twirling circle, then eventually end up with a response in red saying, "Could not sign in. Please check your network connection and try again."
    There is nothing wrong with my network connection. I'm able to access anything else that I want through the connection.  I have deleted and reloaded the FaceTime for Mac application, I have checked that I have all settings for location, date and time, and everything else, set up as outlined in all the discussion boards with all required permissions.  I'm running the latest versions of all software. Still no joy, I'm  just not able to access FaceTime from my Mac.
    Anyone have any other suggestions?  The folks at the Genius Bar seemed unable to offer any ideas.

    This is a follow up to my initial posting.  I placed a call to Apple Support this afternoon.  After the initial agent there was unable to resolve the issue, I was transferred to a more senior technical person.  He stepped me through a whole bunch of trouble-shooting exercises, none of which worked.  He then had me go into a utilities mode and into an area to "repair permissions" on my hard drive, an evolution that took several minutes, and from what scrolled up my screen, looked as though there were quite a few repairs to be made.  The tech said this isn't unusual, and most were probably very minor.
    Anyway, after the utility completed, he had me restart the computer, then try again with the FaceTime activation. This time, the activation went through without any problem.  I have no idea what "repair permissions" does, but it did resolve my problem and allowed me to activate FaceTime.

  • FaceTime for Mac won't install!

    I downloaded the beta for FaceTime for Mac, but after I started to install it, I get an error message saying I needed a "Security Update 2010-005". (Example below)
    I went to the Apple downloads and downloaded the update. I go to install it and I get an another error message saying, "You cannot install Security Update 2010-005 on this volume. This volume does not meet the requirements for this update". (Example below)
    I checked my computer and I'm up to date with all my updates. Help please!
    FaceTime for Mac error message --> http://i51.tinypic.com/o8xw2a.png
    Security Update 2010-005 error message --> http://i53.tinypic.com/2w4bntx.png

    It seems you didn't read the system requirements on the Facetime for Mac download page:
    +"Requires Mac OS X v10.6.4 Snow Leopard or later."+
    Your signature say's you are running Mac OS X 10.5.8 Leopard, which would also explain why you are unable to install the Security Update for Snow Leopard.

  • Problem with facetime for mac

    hello guy! I've got a problem with facetime for mac.My sister has a I-pod touch fourth generation with factime but i cna't phone her a message come on my mac.It say "xxx can't receive facetime's calls"!Can you help me??

    Thanks, Dah•veed.
    I did see mention of using Google Public DNS while I was searching the forums prior to posting, but to be honest didn't think it was a DNS-related problem.
    However, to rule it out I've set the prefered DNS servers on my router to Google's, but FaceTime still disconnects after 4-5 seconds when calling between me and my brother-in-law.  It doesn't matter who initiates the call.
    As a test, before I made the changes to my router, I logged into FaceTime as him on my MBP and tried calling myself on my iMac, and that was successful.
    The same test between the two iMacs when they were here was unsuccessful, so now I'm definitely thinking it's something on the '08 iMac.
    Now I just need to figure out what...

  • Just got a Nikon D610 and CS5 for Mac can't open the images -- message says installed version of camera raw doesn't support the camera.  Downloaded the Raw 6.2 update for Mac, but installation failed. Now what?

    just got a Nikon D610 and CS5 for Mac can't open the images -- message says installed version of camera raw doesn't support the camera.  Downloaded the Raw 6.2 update for Mac, but installation failed. Now what?

    The D610 didn't get out-of-the-box RAW support until Photoshop CC.
    You can either upgrade to CC or use the DNG Converter to convert and open your DNGs in CS5.

  • Where is my FaceTime for Mac?

    Hi everyone,
    I just purchased FaceTime for Mac, but I have not received a confirmation e-mail nor do I find the app anywhere on my MacBook? What do I do? Where can I find it?
    Thans in advance for your kind help!

    I'm having the same problem.  I'm running 10.7.3 and I've tried calling friends and family, one who has the latest generation iPod touch, and one who has another new MacBook Pro, and while my call pops up on their screen when they click "accept" the system gets stuck in a continual "connecting" mode.  When they call me, nothing on my end happens while on their end the calls are ringing.  What can I do to fix it?

  • My facetime for MAC wont allow a facetime iphone to connect

    When I call my fiance using facetime for Mac, she attempts to connect but it wont allow her to; yet I can facetime between iPhones with no problem.  Why is this and can it be corrected?

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/ts4185
    -Griff W.

  • While installing Adobe Premiere Elements 10 for Mac my installation encountered errors.

    While installing Adobe Premiere Elements 10 for Mac my installation encountered errors. Got about 42% and then crashed with an Exit error Code 7.
    The summary says:
    DW036: Payload cannot be installed due to dependent operation failure.
    I have screengrabs:

    This is the correct forum http://forums.adobe.com/community/premiere_elements
    And, some information to help with install problems
    http://www.adobe.com/support/contact
    In the US - Adobe General support 800-833-6687 M-F 5am-7pm Pacific
    In the US - Adobe Install Problems 800-642-3623
    In the US - Adobe Activation 866-772-3623 Open 24/7
    and
    New forum for Download & Install & Setup problems
    http://forums.adobe.com/community/download_install_setup
    Chat http://www.adobe.com/support/download-install/supportinfo/
    When you get to the correct forum, provide more information about your computer
    These questions below may be for a different product... but the information you need to supply is the same, for the products you use
    -http://forums.adobe.com/message/4200840
    -http://forums.adobe.com/thread/416679
    -http://forums.adobe.com/thread/419406

  • Indesign standard version installation error for Mac OS: "installer failed to initialize.

    Indesign standard version installation error for Mac OS: "installer failed to initialize. Please download Adobe Support Advisor to detect problem". Transferred by application over to new laptop, application considered damaged, with instructions to reinstall. Attempting from downloaded file.

    go to HD>library>application support>adobe>caps and rename the caps folder.
    go to USER library>application support>adobe>OOBE and rename OOBE folder
    install Adobe application manager from below link.
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774

  • If I already purchased FaceTime for Mac and recently upgraded my HD. How can I retrieve that app again? I found it in my Time Machine back up, but the files won't work. Please help.

    If I already purchased FaceTime for Mac and recently upgraded my HD. How can I retrieve that app again? I found it in my Time Machine back up, but the files won't work. Please help.

    Nope. I do the same exact thing. If you have DVD's and blu-rays you can't download a free application called Handbrake. You can set it to Apple TV2 automatic format and they will come out as playable m4v's that can play I'm iTunes. All you have to do is turn on Home Sharing in both iTunes and your Apple RV and you'll be good to go!

  • Can I call an iPhone (international number) using FaceTime for Mac?

    I have a MacBook Pro. My husband, who's stationed in Okinawa, has an iPhone 4 with an international phone number. If we are both in a wifi area, does FaceTime for Mac work when calling an international number??

    Bee Bop wrote:
    I have a MacBook Pro. My husband, who's stationed in Okinawa, has an iPhone 4 with an international phone number. If we are both in a wifi area, does FaceTime for Mac work when calling an international number??
    Yes.
    Note that iPhone must be using iOS4.1 (or later) to FaceTime to Mac (or iPod touch).
    On your Mac in your wi-fi area, click "Contacts", find and click on his iPhone's number. If he is connected to compatible wi-fi, he will get your invitation.
    If you need troubleshooting: http://support.apple.com/kb/HT4319
    Message was edited by: EZ Jim
    Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.4); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
    LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod touch 4.1

  • HT4245 facetime for mac I can hear caller but my mike is locked on mute and grayed out

    facetime for mac I can hear caller but my mike is locked on mute and grayed out.  I am on mountain lion 10.8

    Double-click the Home button to display recently used apps.
    Flick from left to right along the bottom of the screen.
    Tap the Mute button on the bottom left of the screen.
    A slash will appear across the Mute button:

  • How can I get sound in Facetime for Mac?

    I bought the Facetime for mac about two weeks ago in my macbook pro. But I can't use it to talk with my father in Ipad2. There is no sound. I can here from my father but my father could hear nothing from me. I don't know why. I need help please. Thank you.

    I have the same problem? Has anyone found the solution yet?

  • I am new to Facetime for Mac, is there a place that I could try it

    I bought Facetime for Mac a week or so ago. It is loaded on my Macbook Pro.
    I have run Facetime with my iphone and it works OK except for the feedback loop (as expected). I also used it with an iPod Touch and again it worked fine. When I use it with another friend that has a Macbook I do not see or hear him but he can see me and hear me fine.
    Is there a place that I can try it out with another user on a computer not a phone?
    Jim

    The person I was having problems connecting on FaceTime has resolved their problems and now I can FaceTime with them with out any problems. Thus I have no need to find a place to try it. It would be nice if Apple had a piece of their support group that you could connect to on FaceTime. Maybe if you could talk to their sales people over FaceTime that would be another option that should not cost them much and yet provide a nice service.

Maybe you are looking for