Facetime HD Camera not working on new 27inch iMac

Hello everyone,
I got a new 27" iMac and can't get the built-in Facetime HD camera working...when I open Photo Booth I just get a gray spinning wheel where my image would usually be.. I tried using it with iMovie, FaceTime, and Facebook and it wont work with any of them...
I went to System Information and the camera is being recognized under USB (FaceTime HD Camera Built In)
Tried restarting it, unplugging everything, creating a new user account...
Not sure what else to do since I have not installed anything yet
Any help would be appreciated...thank you!

[email protected] wrote: ... I already have OSX 10.8.2 installed, and when I tried to run the Combo update, I got message saying the disk volume didn't meet the requirements for the Combo Update. ...
Because you already use 10.8.2, unless something is wrong, the requirements for the 10.8.2 update can obviously be met on your startup drive.
Check your startup disk's free space.  Unless your disk has too little free space for the 10.8.2 Combo, your software (or perhaps your disk hardware) may need repair.
If your disk is getting full, increase disk space.
Otherwise, restart Mac from Mountain Lion Recovery and use Mountain Lion Recovery's Disk Utility to repair your boot drive.
Restart normally and try installing the Combo Update again.
[email protected] wrote: ... My old Logitech USB camera wont install either on the Mini.
If you mean that you are trying to install some kind of camera software, don't.  No software other than OS X is needed for any Mac-compatible cam.  Moreover, adding third-party camera drivers or other camera software apps can cause software conflicts.
If you mean that you have already installed some third-party camera software, follow its developer's instructions for uninstalling, and uninstall it immediately.  Then restart normally and try your camera again.
If you mean something else, please explain in different words.
[email protected] wrote: ... I've tried all that stuff on my mac mini, but does not work...
If you're still having trouble, your problem deserves the individual attention it will get in its own thread.
Because your problem is not EXACTLY the same as the OP's here, if you need to write back for more help, please start a new topic here. 
To avoid getting recommendations you already know do not help you, list the specifics of all the "stuff" you have tried, including things suggested here.
We will offer relevant, distinct suggestions based on the details of the info in your posted topic.
Message was edited by: EZ Jim
Mac OSX 10.8.2

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