FaceTime HD camera not working with Lync

I finally managed to convince IT to get me a Mac instead of the standard (cringe) Dell laptop , but we can't make the enterprise MS Office 365 / Lync video work. This is frustrating for all concerned and threatens to hinder our efforts to expand the Mac pool. There are other bugs in Lync (2011 version is most recent apparently). Skype and Photobooth seem to recognize the FaceTime HD camera without a problem.
There is no System Preferences pane for video (seems a bit strange) and the FaceTime HD camera doesn't appear in the options on the main Lync panel. No video pane or selection for Lync prefs either (see below - seems to be the latest version). Nobody at MS seems to care enough to fix this problem that must be at least 2 years old given the release date. Any help from the Mac community?

Same Issue in MB Air. I have Lync 14.0.7, but no video at all.

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Hello,
My front camera doesn't work since upgrading my iPhone 4S to iOS7. The image is not clear (I just see my shadow)
It was working perfectly under iOS 6.1.4
The front camera is working with other apps like Skype and I can take picture with Camera' app.
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Does anyone has the same problem ?
Soft or hardware problem ?
Many thanks for your help.
Kind regards,
Sébastien

I have the same issue, and when i try to switch back to my other camera, it freezes the screen and I have to force shut down the camera app.
It all worked fine before the install of ios 7
I have tried reinstalling the software by restoring the phone, but its just the same.

FaceTime camera not working with Skype

Recently I've had trouble with my Facetime/iSight camera not playing nice wth Skype.
The camera works fine with Photobooth and Facetime, but if I try a video call in Skype, I just get the spinning graphic. Doesn't matter how strong the connection is. Until recently, I could get Skype to recognise the camera in the video preferences tab, but now nothing, just blank.
I've tried installing a plugin from Skype that's meant to fix the problem, but still no luck.
Any ideas appreciated

For Skype specific problems like this, search or post in Skype's dedicated forum.
Also, your OS X Mountain Lion (10.8.2) is out of date. Restart Mac, repair disk permissions, and apply the OS X Mountain Lion Update v10.8.5 (Combo). Repair permissions again immediately following the restart that completes the Combo install.

Microsof VX 3000 or 6000 Webcam does not work with Lync 2013 under Windows 8.1

Hi,
The problem is that i cannot use the Microsoft VX-3000 or VX-6000 with Lync 2013 under Windows 8.1.
If i go in settings under Video i can see the preview from the webcam just fine, so it works there no problem.
Wenn i try to enable my camera in a conference it does not work, i get an error: Your video cannot be started.
Now, there are no Windows 8.1 drivers for the Webcam so i installed the latest Windows 7 drivers. Because of that this webcam does not work with apps, that is fine i understand the driver problem and the way the new apps work.
But this Webcam works with skype under Windows 8.1 and it works with Lync 2010 client.
The same Webcam works just fine with Lync 2013 under Windows 7.
Is there anything i could do so that i get this Webcam to work with Lync 2013 desktop client under Windows 8.1?
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Hi,
According to your description, it may be caused by driver.
You can try to install the latest version of Display Driver to fix the display issue.
Since there is no driver for Windows 8.1, I suggest you wait for updating.
You can also post a case on Windows 8 forum, thank you for your understanding:
http://social.technet.microsoft.com/Forums/en-US/home?forum=W8ITProPreRel%2Cw81previtpro&filter=alltypes&sort=lastpostdesc
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Eason Huang
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Old macbook pro3,1 (2.4 GHz Intel Core Duo) camera not working with Mavericks

I have an old macbook pro3,1 (2.4 GHz Intel Core Duo, I think 2007), builtin camera not working and I think it is related to mavericks update.
Anyone had the same problem, and if yes what is the solusion?

Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
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2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
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     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
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4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
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Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).

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Best option is to do a reset (restart) of the iPad to do this press and hold the On/Off button and the Home button, until the Apple logo appears. It will show you the "Slide to power off" just carry on holding the two buttons down until the logo appears and then release and that should have your FaceTime working again with your cameras.

RMBP Late 2013 Facetime HD Camera Not Working

Hi there,
I have my rMBP since the end of December. When I got it, i needed to update the OS X to 10.9.1. I don't recall if i tried the FaceTime HD Camera later or before the system update, but i'm sure it was working back then.
Now it doesn't work. At least it isn't stable. Some time it works, but very little times. When i turn up the PhotoBooth or any other software (Skype, Messages), the greenlight starts to blink repeatedly and that's about it. I can't see nothing besides black image.
I've been reading in questions simillar to mine it this forum and others, but it seems people with a problem similiar to mine only happened in OS X 10.8.4.
I read in a post ( https://discussions.apple.com/message/24030755#24030755 ) that updating the AppleCamera.plugin, located at /Library/CoreMediaIO/Plug-Ins/DAL/ would do the trick. I've tried that, but with no results.
I've also performed a hardware diagnostics test. Didn't have any warning or error. Seems the hardware (the webcam in this case), is running just
fine. If anyone is interesting to perform the same test: http://support.apple.com/kb/HT5781
Any suggestion or help would be very thankful.
Regards,
Shadas.

Apparently I was able to solve the problem. The only thing i do was to uninstall Skype. It seems to have solved. I'm not sure if this happen cause i had installed the Skype through brew cask and therefore I probably didn't have the most recent version of Skype.

Built-in Facetime HD camera not working

My MacBook Pro Retina's (mid 2012) build in camera just works sometimes. After doimg many SMC resets or killing VDCAssistan processes, I've realized that the problem boils down to the device name of the camera.
Here's the situation. When you open System Information and look at the USB section, you're normally supposed to see
"Apple FaceTime HD Camera"
But when the camera is not working in Facetime, Photobooth or Skype the name I see in my USB device list is ViMicro USB Camera(358boot) and the device is identified as
Vimicro USB Camera(358boot):
Product ID:          0x3580
Vendor ID:          0x0ac8 (Z-Star Microelectronics Corporation)
Version:           0.10
Speed:          Up to 480 Mb/sec
Manufacturer:          Vimicro
Location ID:          0x1a110000 / 3
Current Available (mA):          500
Current Required (mA):          500
That is a clear indication that OS somehow uses a trick to identify this camera as Apple Facetime HD. I was first concerned that iy was a hardware issue, but then I'm convinced that all the applications look for a "Facetime HD Camera"
14.08.2013 11:24:42,642 VDCAssistant[408]: VDCAssistant: Found a camera (0x1a1100000ac83580) , but was not able to start it up (0xe00002c0 -- (iokit/common) no such device)
14.08.2013 11:24:42,642 VDCAssistant[408]: VDCAssistant::DeviceArrived Got error (0xe00002c0), waiting to see if the device shows up again
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Hi,
2 days ago my kids were skyping and everything was fine, then I turned off my iMac and the next day Skype wouldn't use my iSight Camera. In the settings it shows that it is using the iSight Camera but not picture! I made an update from skype but it didnt help. I restarted my computer, reinstalled skype nothing.
I am not a big pro with computers, so if you have an explanation, PLEASE be detailed in your explanation.
Thanks
Lucy

I know this is an older thread BUT I've been dealing with this issue for the past four days and this is what I found... (perhaps if it helps another person....)
Assuming you've already checked while on a Skype video call that your camera isn't turned off...
FIRSTLY
Open Skype Preferences to verify your settings.
(prob in your downloads, applications folder or on your desktop)
Then at the top your screen, next to the Apple Icon you should see Skype:
Select Skype, then scroll down to Preferences. Verify settings.
(Mine, for example, under the "Calls" Tab was set to autoanswer so I can check on
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SECONDLY
Make sure another apple app isn't hijacking your camera.
Open Finder, Devices, Applications, then look for IChat
Once open, Select iChat and scroll down to preferences.
(For my settings, I don't use IChat SO I changed the "default IM application" to Skype,
under General settings tab.)
Select the green Audio/Video Tab
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THIRDLY
I verified that all other Apps using the camera weren't open. My insight camera worked
when I opened Photobooth, IChat, Facetime and ICamSource (a monitoring program)
- just didn't work with Skype!
From Desktop, go to Apple Icon, select "Force Quit Finder", then scroll down and
close everything that uses the camera.
FINALLY
From Desktop, go to Apple Icon and select Restart (pic same as above).
Upon restarting, once the screen blanks out hold down the following keys all at once:
Option, Command and P and R keys.
For me, I heard the computer "restart song" chime twice before letting go.
(PRAM and NVRAM settings)
http://http://support.apple.com/kb/ht1379
I tried a Skype video call from an Iphone to Mac Desktop and it went through just fine!

Camera not working with msn

Hi all I just bought this MacBook Pro 2 weeks ago, the built in camera works fine with photobooth or facetime, but when I try using it on Skype or MSN, it does not work. I cannot send myself over! I can see my friends but they can't see me. -_- help!

I have the same issue, and when i try to switch back to my other camera, it freezes the screen and I have to force shut down the camera app.
It all worked fine before the install of ios 7
I have tried reinstalling the software by restoring the phone, but its just the same.

Facetime HD Camera not working on new 27inch iMac

Hello everyone,
I got a new 27" iMac and can't get the built-in Facetime HD camera working...when I open Photo Booth I just get a gray spinning wheel where my image would usually be.. I tried using it with iMovie, FaceTime, and Facebook and it wont work with any of them...
I went to System Information and the camera is being recognized under USB (FaceTime HD Camera Built In)
Tried restarting it, unplugging everything, creating a new user account...
Not sure what else to do since I have not installed anything yet
Any help would be appreciated...thank you!

[email protected] wrote: ... I already have OSX 10.8.2 installed, and when I tried to run the Combo update, I got message saying the disk volume didn't meet the requirements for the Combo Update. ...
Because you already use 10.8.2, unless something is wrong, the requirements for the 10.8.2 update can obviously be met on your startup drive.
Check your startup disk's free space. Unless your disk has too little free space for the 10.8.2 Combo, your software (or perhaps your disk hardware) may need repair.
If your disk is getting full, increase disk space.
Otherwise, restart Mac from Mountain Lion Recovery and use Mountain Lion Recovery's Disk Utility to repair your boot drive.
Restart normally and try installing the Combo Update again.
[email protected] wrote: ... My old Logitech USB camera wont install either on the Mini.
If you mean that you are trying to install some kind of camera software, don't. No software other than OS X is needed for any Mac-compatible cam. Moreover, adding third-party camera drivers or other camera software apps can cause software conflicts.
If you mean that you have already installed some third-party camera software, follow its developer's instructions for uninstalling, and uninstall it immediately. Then restart normally and try your camera again.
If you mean something else, please explain in different words.
[email protected] wrote: ... I've tried all that stuff on my mac mini, but does not work...
If you're still having trouble, your problem deserves the individual attention it will get in its own thread.
Because your problem is not EXACTLY the same as the OP's here, if you need to write back for more help, please start a new topic here.
To avoid getting recommendations you already know do not help you, list the specifics of all the "stuff" you have tried, including things suggested here.
We will offer relevant, distinct suggestions based on the details of the info in your posted topic.
Message was edited by: EZ Jim
Mac OSX 10.8.2

Built in isight camera not working with flash

My built in isight camera on my macbook works just fine in photobooth and in skype or ichat.. but just in the past week or so, it will not work when im on websites that use flash. I've seen some threads that say that I need to go into settings and make sure that the camera chosen is the USB. When i go into flash settings, the only options are Google1, Google2, or Built in isight. It doesn't work with any of them. Does anyone have any idea how I can make it work again?

zeppelinfan1234 wrote:
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Your problem is not the same as that posted by the OP, and your system info shows you using Mac OS X (10.5.6).
For your symptoms with this system, I suggest you do the following:
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• Repair permissions again immediately following the restart that finishes the update.
• Test whether Flash works for you now.
(• Turn Time Machine on later when you are satisfied that the update worked.)
(2) After applying the 10.5.8 Combo, if you are still having problems, download and install the latest Flash player compatible with your system:
http://get.adobe.com/flashplayer/otherversions/
Also check any other third-party browser plugins or other add ons. Apply all available updates and uninstall any third-party items that are known to be incompatible with your system.
Message was edited by: EZ Jim
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Macbook Air camera not working with Jabber and Skype

New Macbook Air (2013) and the camera does not recognize Skype or Jabber (Cisco product). Unbelievable that Apple does this but any suggestions on how to fix this issue?

See this thread:
https://discussions.apple.com/thread/5306216?tstart=0
FIX:
1. You need Time Machine
2. Go to folder /Library/CoreMediaIO/Plug-Ins/DAL/
3. Copy AppleCamera.plugin to good place (usb memory stick is the best place).
4. Go to Time machine in date that skype work fine.
5. Change AppleCamera.plugin with file from Time Machine
6. Restart system, Now skype need to work with camera.

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