Facetime help on macbook?

I need help with my facetime on the macbook. Every time I'm on the microphone goes out and the other person can't hear me

While we all have MacBooks in this forum not all of us use FaceTime. There's a FaceTime Support Community where everybody uses FaceTime. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/mac_app_store/facetime_for_mac

Similar Messages

  • HT1338 Whenever I go to facetime on my macbook air it says call failed. My wifi is on, and so is my facetime. I tried turning it off , and back on but it's still not working please help.

    Whenever I go to facetime on my macbook air it says call failed. Both my WiFi and Facetime are connected. I tried turning my Facetime on, and off,yet it still does not work. please help.

    Hey Ekfree95,
    Thanks for the question, and great troubleshooting so far. The following article provides additional steps that may have to resolve your issue:
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/TS4185
    Thanks,
    Matt M.

  • TS4185 When starting Facetime on my MAcBook Pro I receive "internal error?  any help?

    When I start Facetime on my MacBook Pro I receive "internal error. You need to quit and reopen Facetime".  I do this and nothing changes, same error.  Any ideas are welcome.

    Found this and it worked:
    Netdude21
    Re: "An internal FaceTime error occurred. There was a problem with FaceTime. " 
    Mar 28, 2011 11:14 AM (in response to iannuz86)
    I have a solution for your problem, it took a little investigating and work to get FaceTime for Mac working. Here's what I did: Go to the folder /Applications then right click on FaceTime.app go into /Contents/LaunchAgents and look for two files "com.apple.imagent.plist" and "com.apple.apsd-ft.plist" and copy them into your /Home/yourusername/Library/LaunchAgents. If you can't find "com.apple.apsd-ft.plist" do a Google search for it and download it, the name will be "com.apple.apsd.plist.txt", do a cmd-I on it and rename it "com.apple.apsd-ft.plist" put this file in the same folder as "com.imagent.plist", launch FaceTime and if your webcam lights up, your good to go. 
    Hope this helps. 

  • I cannot use FaceTime on my Macbook air but can using my iPhone - any help please?

    Cannot use FaceTime on my Macbook Air but can connect using my iPhone - any help appreciated.

    Any error message?

  • My facetime doesnt work. If I call somone they see I call but when they accept it doesnt work and when they call me the green camera light turns on but no sound or pop up of the video chat screen appears, please help! Macbook pro user. MacBook Pro, OS X M

    My facetime doesnt work. If I call somone they see I call but when they accept it doesnt work and when they call me the green camera light turns on but no sound or pop up of the video chat screen appears, please help! Macbook pro user.
    MacBook Pro, OS X Mountain Lion

    I just wanted to follow this up by saying that you were entirely correct in your diagnosis of the situation.  My computer did have the faulty part you linked to.  I brought my laptop in and specifically told them to run that test, had it fail and then argued with the person at the genius bar and the manager.  Eventually they offered to have it sent out and have everything replaced for free of charge.  They did so mainly because I had complained about graphical issues almost every other time I had come in with problems and no one ran the test.  They should have caught this problem during my warranty, but they didn't, even though I mentioned the problem.
    Anyhow, after having the part replaced, I haven't had my computer crash a single time since, or had many of the issues mentioned above.  I've never had this experience before.  Even brand new, I got occasional crashes.  Hopefully this new trend continues.
    I do find that web browsing is still incredibly slow.  Web browsers just chug along at a slow pace, even though I have great internet speed.  Maybe I'll try just deleting my web browsers and reinstalling them...
    Anyhow, thank you for your help and knowledge Clinton.

  • Can't login to facetime on my MacBook Pro - "The server encountered an error processing registration. Please try again later." Mac OS X 10.6.8

    Hi,
    I can't login to facetime on my MacBook Pro.
    When I try to login it says "The server encountered an error processing registration. Please try again later."
    My Apple ID is correct.
    Mac OS 10.6.8
    Any help would be appreciated.
    Thanks,
    Michelle

    I'm connected to wifi.
    And I have no firewall.

  • Facetime not connecting - macbook pro germany

    I am having problems with using facetime on my macbook pro, OS X Lion 10.7.4, bought in Germany in September 2011.
    Facetime opens, the camera works, incoming connections are admitted (within the security settings), facetime contact on the other side sees it try to connect, however, no connection possible.
    I heard there might be facetime problems on Macs bought in Germany. Does anybody know anything more detailed on this topic - and has a solution how I can get facetime to run properly? I'd appreciate any help on this, thanks!

    i have exactly the same problem except my macbook pro was bought in Dubai. I have set it up as though in the UK and have UK apple I.D. Also the VPN is on but still wont work.

  • Glitch with FaceTime contacts on Macbook pro

    I'm having an issue with FaceTime on my Macbook pro.  When I type some contacts names in the FaceTime search bar, and select a FaceTime call, it will call a different contact.  Then after the call fails to the wrong contact it shows yet a 3rd different contact in the recently called list.  So for example if I try and call my son it will dial someone else and then show I called yet someone else in the history.  2009 Macbook pro Yosemite OS X 10.10.2

    Welcome to the Apple Community.
    This user tip might help you understand how accounts work with Contacts (Address Book).
    First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
    Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
    If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

  • TS4268 Can't login to facetime on my MacBook Pro - "The server encountered an error processing registration. Please try again later."

    Hi,
    I can't login to facetime on my MacBook Pro.
    When I try to login it says "The server encountered an error processing registration. Please try again later."
    My Apple ID is correct.
    Any help would be appreciated.
    Thanks,
    Michelle

    you'd likely get more responses in the macbook pro forum then in the iphone forum
    https://discussions.apple.com/community/notebooks/macbook_pro

  • TS4268 i am trying to log into facetime through my Macbook Pro and it shows me this message "the server encountered an error processing registration please try again later". what does this mean and what should i do?

    i am trying to log into facetime through my Macbook Pro and it shows me this message "the server encountered an error processing registration please try again later". what does this mean and what should i do? also on my iphone 5 i am trying to log in with my apple ID but everytime i try it sayd incorrect password! please help!!

    Wait until Apple fix it. See: http://www.apple.com/support/icloud/systemstatus/

  • Can't log in the FaceTime through my macbook air 13

    cant log in the face time trough my mackbook air 13

    Hi darschico,
    If you are having issues signing in to FaceTime from your MacBook Air, you may find the troubleshooting steps outlined in the following article helpful:
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Regards,
    - Brenden

  • FaceTime error on MacBook

    Hello, I downloaded FaceTime onto my MacBook from the app store and it will not run. Always tells me there is an error... Any help?

    Try this support article >  FaceTime for Mac: Troubleshooting FaceTime

  • How do I put facetime on my macbook?

    How do I put facetime on my macbook?
    I have it on my iMac and the App Store wants me to pay for it...
    How can I transfer it to my macbook?
    Thanks in advance...

    ok, so you just backup facetime to an USB drive or any drives. because Facetime is an .app, so it will work. Give this a helpful answer if work!

  • How do I get facetime on a MacBook Pro to work?  I keep getting a " server encountered problem during registration.." message.  I have FaceTime ver. 1.1.1

    How do I get facetime on a MacBook Pro to work?  I keep getting a " server encountered problem during registration.." message.  I have FaceTime ver. 1.1.1
    Thanks

    Icapper wrote:
    I will end up getting something other than Logitech speakers, since I'm just weird like that.
    Your not weird, your a audiophile.
    https://en.wikipedia.org/wiki/Audiophile
    Good sound costs money. And with a 5.1 system your usually doing surround sound decoding for BlueRay movies etc. for home theater purposes.
    The PC 5.1 surround sound systems require a audio card in a PC tower and mainly used for playing 3D games so that won't work for any Mac at all. So don't buy a PC 5.1 surround sound system for your Mac.
    Harmon Kardon has the GoPlay, it's a portable stereo with awesome sound (not as good as their theater systems) and you can hook up a analog male/male stereo mini cable to it from the Mac.
    $200 and it has a iPod dock and also takes like 8 batteries so it's portable.
    http://www.amazon.com/dp/B002GHBTNC
    There is also the Bose Wave clock/radio, you will need a stereo mini to RCA break out cable for that.
    http://www.bose.com/controller?url=/shop_online/wave_systems/index.jsp
    The GoPlay has much better sound than the Bose, I think the Bose are overpriced.

  • I have FaceTime on my macbook pro but want to add it to my Mac pro.  Since I've already purchased the app, it won't allow me to purchase it again.  Can I use the app for both computers?  How can I access FaceTime for this computer v. 10.6.8?

    I have FaceTime on my Macbook Pro but want to add it to my Mac Pro v. 10.6.8.  Since I've previously purchased it in the app store, it won't allow me to purchase it again.  Can I use the same app for both of my computers?  If so, how do I access the app to download it?

    If you upgrade to Lion it comes bundeled with it!
    To get it on your Mac Pro just copy the aplication from the aplication folder on your MacBook.  You can do this via a thumb drive or over a local network connection.

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