Facetime help please
I have an ipad2 and have been using facetime. suddenly it has stopped working and i can't understand why. when i try to contact someone, it appears to ring from my end, but doesn't at theirs.
when they try to contact me, it appears to ring from their end, but not from mine
See Here... Troubleshooting FaceTime
http://support.apple.com/kb/TS3367
FaceTime... Set Up... Use and Trouble Shooting Guide
Similar Messages
-
My ipad just won't let me sign in with my apple password on FaceTime or iMessage since updating to ios7 it says check my network connection, even though my iPhone works fine with the same password, can anybody help please, I have tried numerous things but nothing works. Will I have to wait for a bug fix to sort this? I hear they are working on one a the minute, I hate ios7
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/ -
Help please with FaceTime. My built in app seems to have disappeared.
If K Penguin's suggestion doesnt work, you will have to go to you iTunes and do a reset, that is if you do not have it in your back up library.
-
I only have one apple ID and facetime has worked with it before, but now I get the message "Unable to verify email because it is already in use". I have looked ofr a solution but can't find one. can anyone help please?
I spoke with Apple Support this morning and they believe anything MobileMe related is due to the conversion over to iCloud that's taking place.
As for other email clients, check with your host to see if settings have changed on their end. I use inmotionhosting.com and over the weekend the updated their outgoing requirements so that a password authentication is now needed.
Hope that helps get some on the right path to resolving their issues! -
TS3510 Can't receive emails or messages with FaceTime can anyone help please thanks
Can't receive emails or messages with FaceTime can anyone help please thanks
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Cheers, Tom -
Suddenly my imessage and facetime stop working both for iphone4 and ipad, i tried possible online solutions but it didn't work. Message such as "could not connect, check your network connection" etc... Help please am getting frustrated here....
Have you tried re-booting your WiFi router ? It may seem OK on your PC, but a re-boot may help.
-
I have just had a new iphone 5c but i can't get imessage or facetime to work on my new phone, help please!
what have you done so far to troubleshoot?
what carrier are you using? in what country are you?
Can your phone send & receive a text message?
Do you have cellular service where you are right now? -
I can't activate my iMessage and FaceTime after upgrading to ios7? Help please!
I can't activate my iMessage and FaceTime after upgrading to ios7? Help please! TIA
Try this support document http://support.apple.com/kb/TS4268 for problems with activating iMessage and Facetime.
-
I can't access my FaceTime and messages through my iPod touch, I need help please!!!
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
You posted in the iPad forum instead of the iPod forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
Cheers, Tom -
For some reason i can't sign into imessage and facetime. PLEASE HELP???
For some reason i can't sign into imessage and facetime. PLEASE HELP???
Hey tcap8687,
After reviewing your post, I have located an article that can help with iMessage and FaceTime. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
If you have difficulty activating FaceTime or iMessage - Apple Support
If you see "Could not sign in, please check your network connection and try again" when signing in to your Apple ID
To resolve this issue, follow these steps.
Update to the latest version of iOS.
Verify that you have a data connection by going to www.apple.com in Safari. You can complete Apple ID activation using Wi-Fi or a cellular data connection. If you need help connecting to Wi-Fi, follow these steps.
If you're using Wi-Fi, make sure that your local Wi-Fi network is using the recommended Wi-Fi settings.
Sign in to your account and ensure that the primary email address and alternate e-mail addresses have been verified. If verification is pending, follow the instructions in the email Apple sent to that email address to complete verification. Or remove the e-mail addresses from the account.
If your Apple ID isn't an email address, you can change it. The Apple ID that you're using to activate FaceTime or iMessage must be an email address. Find more information on how to change your Apple ID.
Tap Settings > General > Date & Time. Make sure that your iPhone is set to the correct time zone. If Set Automatically is on but the wrong time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
Enable iMessage and FaceTime while connected to a different Wi-Fi network (in a different location) if a cellular data connection is not available.
You can see that you've activated FaceTime and iMessage with your Apple ID by following these steps.
Tap Settings > FaceTime > You can be reached by FaceTime at:
Tap Settings > Messages > Send & Receive > You can be reached by iMessage at:
Thank you for contributing to Apple Support Communities.
Take care,
BobbyD -
Hi I hv bought my iPhone 5s from Dubai and using it in India. I m not able to use FaceTime. Please help to enable FaceTime in my iPhone 5s.
What is the model number of your iPhone? Settings=>General=>About, scroll
down to Model.
FaceTime is restricted in certain Middle East countries and iPhones designated
for those markets will never have FaceTime, even when no longer in the restricted
areas. -
when trying to add new mail to my macbook pro it crash on me
help please
thank youHello BassoonPlayer,
Since you are using one of the the school's Macbooks, it is quite possible that the time and date are not properly set on the computer that you are using. FaceTime will not work if you do not have the proper time zone set up for the location that you are in. This past week, there were a two other Macbook users I've helped by simply telling them to set the Date/Time properly. By the way, you described your problem very well, which makes it easier for us to help you. Hope this solves your problem -- if not, post back and I can suggest other remedies.
Wuz -
My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!
The recommended solution for most families is to share the same Apple ID for iTunes and App Store purchases, so you can share your purchases, but us different IDs for iMessage, FaceTime and iCloud. With this arrangement, each person can automatically download purchases made on the shared ID (by turning this feature on in Settings>iTunes & App Stores), while keeping their FaceTime calls, text messages and iCloud data (including photo stream) separated. There is no requirement that the ID you use for purchasing be the same as the ID you use for these other services.
This article: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/. -
Hi,
I am trying to activate the iMessage in my ipod touch. i enter my Apple ID and password but get a message that i can't be singed in and should check the nework first. I am connected to internet though.
any help please on how i cn fix this?Try:
FaceTime, Game Center, Messages: Troubleshooting sign in issues -
Mavericks Upgrade now computer constantly crashing..Help please?
I upgraded my IMac to Mavericks this week and computer constantly crashes since. I can only work in safe mode. I have been in contact with Apple and they have not been able to find the solution. I have seen others post their error log on here & am hoping someone can help me find the solution to resolve this? I have run disk repair & erased & reinstalled completely but nothing seems to be working. The computer sometimes crashes while just typing in the password to access the computer.
ANY HELP PLEASE?
Anonymous UUID: C6C97F57-24D4-4F8E-A077-F179716F8834
Fri Mar 28 12:49:53 2014
panic(cpu 0 caller 0xffffff80024dbe2e): Kernel trap at 0xffffff7f834757ac, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000038250c8b4885, CR3: 0x0000000004ea1000, CR4: 0x00000000001606e0
RAX: 0x000038250c8b4865, RBX: 0xffffff8025becb80, RCX: 0x0000000000000000, RDX: 0x7fffffffffffffff
RSP: 0xffffff80f6143880, RBP: 0xffffff80f61438c0, RSI: 0x0000000000000050, RDI: 0xffffff80024f33c0
R8: 0x0000000000000070, R9: 0x0000000000000000, R10: 0x0000000000130070, R11: 0x0000000000070000
R12: 0xffffff80024f33c0, R13: 0x0000000000000023, R14: 0x0000000080000000, R15: 0x000000000000000a
RFL: 0x0000000000010286, RIP: 0xffffff7f834757ac, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000038250c8b4885, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80f6143510 : 0xffffff8002422fa9
0xffffff80f6143590 : 0xffffff80024dbe2e
0xffffff80f6143760 : 0xffffff80024f3326
0xffffff80f6143780 : 0xffffff7f834757ac
0xffffff80f61438c0 : 0xffffff7f8347302e
0xffffff80f6143920 : 0xffffff7f8499b3a5
0xffffff80f6143990 : 0xffffff7f8347a0f2
0xffffff80f6143a10 : 0xffffff7f8347d1b9
0xffffff80f6143a90 : 0xffffff7f8347c640
0xffffff80f6143ae0 : 0xffffff7f8347bba5
0xffffff80f6143b20 : 0xffffff7f8347a7f6
0xffffff80f6143b60 : 0xffffff7f8346b676
0xffffff80f6143bb0 : 0xffffff7f83460dae
0xffffff80f6143c00 : 0xffffff7f83464ab4
0xffffff80f6143c50 : 0xffffff7f83463798
0xffffff80f6143da0 : 0xffffff7f83455dd6
0xffffff80f6143e30 : 0xffffff7f834548ed
0xffffff80f6143e70 : 0xffffff7f84662e07
0xffffff80f6143ed0 : 0xffffff7f834d8b0d
0xffffff80f6143f00 : 0xffffff7f834d684a
0xffffff80f6143f20 : 0xffffff800244a23a
0xffffff80f6143fb0 : 0xffffff80024d6ff7
Kernel Extensions in backtrace:
com.apple.iokit.IOHIDFamily(2.0)[5D59740C-447F-37DA-B881-6F470878CF56]@0xffffff 7f83450000->0xffffff7f834c1fff
dependency: com.apple.driver.AppleFDEKeyStore(28.30)[2A8A5F6B-0A7C-33A0-8E5B-4C10F646EC4F]@ 0xffffff7f83445000
com.apple.iokit.IOUSBHIDDriver(660.4)[3838C4F6-C8E3-32A3-B42E-14CE8048A506]@0xf fffff7f834d5000->0xffffff7f834ddfff
dependency: com.apple.iokit.IOHIDFamily(2.0.0)[5D59740C-447F-37DA-B881-6F470878CF56]@0xffff ff7f83450000
dependency: com.apple.iokit.IOUSBFamily(675.4.0)[5C861553-BC5A-3979-A6B4-58C57879DD40]@0xff ffff7f8337a000
com.apple.driver.AppleUSBHIDKeyboard(170.15)[6A860CCA-499B-3B05-8D22-D41FA398E3 EC]@0xffffff7f84662000->0xffffff7f84665fff
dependency: com.apple.iokit.IOHIDFamily(2.0.0)[5D59740C-447F-37DA-B881-6F470878CF56]@0xffff ff7f83450000
dependency: com.apple.driver.AppleHIDKeyboard(170.15)[C686264B-E276-3B9C-8044-FC64E7F665C1] @0xffffff7f84238000
dependency: com.apple.iokit.IOUSBHIDDriver(660.4.0)[3838C4F6-C8E3-32A3-B42E-14CE8048A506]@0 xffffff7f834d5000
com.spsys.driver.EIOKitDriver(1.0.1)[00000000-0000-0000-0000-000000000000]@0xff ffff7f8499a000->0xffffff7f8499dfff
dependency: com.apple.iokit.IOHIDFamily(2.0.0)[5D59740C-447F-37DA-B881-6F470878CF56]@0xffff ff7f83450000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000002200000
Kernel text base: 0xffffff8002400000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 259144459246
last loaded kext at 254540245135: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8499e000, size 65536)
last unloaded kext at 212515400795: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f84714000, size 8192)
loaded kexts:
com.spsys.driver.EIOKitDriver 1.0.1
com.spsys.driver.ENKEDriver 1
com.logmein.driver.LogMeInSoundDriver 1.0.3
com.apple.filesystems.msdosfs 1.9
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.GeForce 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelHD5000Graphics 8.2.4
com.apple.driver.AppleIntelFramebufferAzul 8.2.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOSurface 91
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i5, 3.2 GHz, 8 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GT 755M, NVIDIA GeForce GT 755M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 0 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Keyboard Hub
USB Device: Apple Keyboard
Thunderbolt Bus: iMac, Apple Inc., 23.10It seems everyone found that was the issue all at once. I unstalled it and no more crashes! Problem Solved.
Thank you for responding
Maybe you are looking for
-
How can I make a bootable disk for Mountain Lion?
How can I make a bootable disk for Mountain Lion?
-
I was trying to update my iopd touch when it stopped so i reset it and now when it goes on the screen turnes white
-
New IPOD 30 gig not seen by one PC is seen by another PC
Hello. I have an IPOD 30 gig that I bought for my son for christmas. It has been working fine for about 3 weeks on my main PC at home. Over the last 1-2 weeks the same PC is no longer "seeing" the IPOD. This same PC is "seeing" and is able to sync wi
-
Hi Can anyone help...what am I doing wrong? I recently purchased a Buffalo Linkstion NAS drive, where I moved all my music too (fed up with having to have one PC on all the time to access the music from various devices). I can see and play the music
-
Hi, I have a power macintosh G5 quad with a 30" HD cinnema display, but virtual pc is not cutting it for some applications, so I need to use a KVM switch between my mac and eMachine computer. Any advise to which KVM that will support a 30 HD Cinnema