Facetime icon greyed out in contact list

I am runing 10.10.1 for my iMac and have the latest software on my Iphone 6.  The contact I would like to use FaceTime is in China and uses a iPhone 5.  My computer contact list shows the Facetime icon greyed out.  The same contact in my iphone has no indication of a Facetime option.  I have checked my settings for both messages and FaceTime.  I have used messages to communicate with this person.
Why can I not use FaceTime?
Thanks,
Brad

I would guess that something on your contact's end is the issue - can this person make Facetime calls to anyone?
~Lyssa

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