FaceTime & iMessage Issues

Hey there everyone was just wondering if anyone else is having issues using iMessage and FaceTime, I cannot make any FaceTime calls nor send any iMessages.
This is the case on my iPad 2, iPhone 4S & MacBook Pro (Lion OS)
Is anyone else having the same issues or any ideas.
Thanks
R

After entering my Apple ID I get a message saying
FaceTime Activation
Could not sign in. Please check your network connection and try again.
My network connection seems to be fine and am able to access the internet as well as my Apple ID account through the internet.
IPad 2 version 7.1.2

Similar Messages

Facetime/Imessage issues on Iphone 4 on wifi-ios6

I have an Iphone 4 that is only used now for facetime and imessage. Neither FACETIME or IMESSAGE will work now since upgrading to ios 6.
It states waiting for activation. I have turned both IMESSAGE and FACETIME on and off multiple times, turned the phone off and on, checked general settings, the restrictions settings...nothing works now. The Messages won't send and the facetime attempts to connect and then drops.
This needs to be fixed ASAP.
This is madness.
Please help.
Thanks

heltoka wrote:
None of the tips work - I had done all of them prior to posting my discussion post.
Your response did not solve my question - or issue. Not sure how you get 10 points if you post it as solving the issue.
Points are awarded when the OP marks a response as having solved their issue.
If a response did not solve your issue, for what logical reason did you choose to mark it as solved?
Also, keep in mind we have no way of knowing what steps have already been taken unless you tell us. Leaving details out in the original post is simply a waste of everyone's time.
Good luck on getting your issue resolved considering your attitude.

Facetime/iMessage issue

Hi. I have an unusual behavior in my iPad. I did this in two different iPads and I have the same issue.
I’ve set up my iPad in my wifi network. Everything worked fine, including Facetime and iMessage. When I move to my parents’ house (different wifi network) Facetime and iMessage stop working. Everything keep working fine (internet, app store, itunes, skype, etc) but those two did not work. To make them work I needed to reset the iPad (Settings – General – Reset – Reset All Settings) and setup it again in my parents’ home. Any advice to diagnose/fix this? Because I have a new iPad and I have the same issue now…
Thank you
sandro

Actually, one those phones were purchased in Malaysia, and I remember that Malaysian iPhones and Singaporian iPhones share the same model number. Are you saying that this is a hardware issue? I was just thinking that it the problem was because I am using an Apple ID associated with the American iTunes store, on my iPhone, and the phone might be trying to activate by sending a message to an American carrier.

Having FaceTime/imessage issues

Hi is anyone else unable to sign into FaceTime or iMessage since the IOS 6 update... For some reason everything I try to sign into FaceTime or iMessage I get that my password is incorrect, but I just used my password to sign into here to post this?

deggie wrote:
Apple is having server problems, wait 24 hours.
Putting that sentence in TextExpander.....

MacbookPro (Late 2013) FaceTime/iMessage suddenly stopped working "FaceTime Failed"

FaceTime/iMessage suddenly stopped working "FaceTime Failed" although i am calling the same number, what can i do to fix this?

Hello cameronmhill,
It sounds like you are unable to use FaceTime on your Mac with an error that it has failed. I recommend these troubleshooting steps from the article named:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Check that your email address is verified in FaceTime > Preferences.If FaceTime > Preferences shows your email status as "verifying," follow the instructions in the verification email that was sent to complete the process.
Toggle FaceTime off and on in FaceTime > Preferences.
If still unable to Sign In follow the instructions in FaceTime, Game Center, Messages on OS X: Troubleshooting Sign in
Troubleshooting FaceTime for Mac
You can make FaceTime calls using the FaceTime app. You can call FaceTime users whose contact information is in Contacts. You can add contacts and edit contact information in either FaceTime or Contacts. To place a video call, you may use a phone number or email address.
If you encounter issues making or receiving FaceTime calls, try the following:
Verify that FaceTime is enabled in FaceTime > Preferences.If the issue persists, or if you see the message "Waiting for Activation", try toggling FaceTime off and then on.
Verify that the Date, Time, and Time Zone are set correctly:
From the Apple () menu, choose System Preferences > Date & Time > Date & Time.
Enable "Set Automatically".
Click the Time Zone tab and confirm the closest city is correct
Thank you for using Apple Support Communities.
All the best,
Sterling

TS4268 Facetime&imessage

When I try to activate facetime and iMessage it won't let me it takes me back to the sign in part what do I do?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

Cannot log into Facetime iMessages and iCloudon my Macbook Pro

cannot log into Facetime iMessages and iCloudon my Macbook Pro. I am asked for my apple ID and password, provide them accordingly but I get a message that the internet connection is not working even though I am online!

Hello dermatas,
Welcome to the Apple Support Communities! It sounds like you are experiencing issues logging into iMessage, FaceTime and iCloud on your MacBook Pro. Let’s see if the steps in the following resource help to resolve your issue:
Get help signing in to FaceTime, Game Center, Messages - Apple Support
https://support.apple.com/en-us/TS3970
Cheers,
Matt M.

FaceTime, iMessage, ATV dead, one user - all related to iCloud.

This started as an issue with FaceTime and iMessage on one user when I upgraded to Mavericks. I don't think I had those features before because I jumped from Lion to Mavericks. Oh - and I can't connect to my Apple TV. All from this one user. Everything works from another or new user - although I think I've seen iCloud refuse there too.
NOW - when I go to system preferences and hit the iCloud button, It just says: You can't sign in at this time, Try signing in again.
I tried talking to Apple but they seemed to give up on me - either that or the representative quit.
-Dan

One other thing I should have mentioned is the keychain was acting very odd. I would delete stuff and it would pop right back. There was also red stuff in there - expired I guess.
I dragged my iMac to the Apple store and they poked around for a bit... One place the Apple Genius looked was my user Library/Keychains folder - but he didn't wait for the grinding gear to finish. He went off to look something up and I went to that directory via the Terminal and that filled the screen with files. Back in the finder I found that directory had 168,000 entries. The Genius came back and tried deleting all the files and the Finder went to Not Responding and he killed that and tried deleting in chunks. I think he killed the Finder again and the directory wouldn't let us look at it due to lack of privilege. Maybe he tried again - I don't remember, but eventually via the Terminal we saw something like 4 files. He emptied the trash, rebooted and all iCloud functionality was back plus FaceTime & iMessage
A look later from home and that Keychain directory has 163k files again, but the KeyChain Access view has no red - and everything works including AppleTV connectivity.
So... I had tried to fix this via calling Apple via ExpressLane - they were poking at the Keychain but somehow didn't get it fixed, and they stopped answering my emails. Based on this problem, sometimes you just have to get to an Apple store. Or maybe describe all aspects of the problem on this forum

Unable to access facetime & iMessage ):

Bought a iPhone 5S 3 weeks back, upgraded to iOS v8.2. FaceTime & iMessage are found nonfunctional. Applied resetting of networks, pulled both the buttons of FaceTime & iMessage to on/off several number of times after restarting, changed DNS, trick with AirPlane Mode as described in some web pages and YouTube videos were applied too but all in vain.
Can anybody please help me with a possible solution to get my FaceTime & iMessage activated? For the first time I shifted to iOS device and facing this terrible experience! Is this a bug? Both of the APPs are saying waiting for activation and this is a endless wait.

Hello Fell-Walker,
Thank you for the details of the issue you are experiencing with FaceTime and iMessage. I recommend following the steps in this article when you are not able to sign into FaceTime or iMessage on your iPad or iPhone:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Thank you for using Apple Support Communities.
Best,
Sheila M.

IOS 7.0.3 upgrade killed Facetime, iMessage and Push Notifications

Facetime, iMessage and Push Notifications were working fine on my iPhone 4.
Since I upgraded to iOS 7.0.3 Facetime and iMessages cannot be activated because of 'Network error' and every app that supports 'Push Notifications' suggest to 'Connect to iTunes to use Push Notifications' at start.
Already tried to 'Reset as new phone' and restore from iCloud without any luck.
Suggestions ?

Ever since I got the 7.0.3 update on my iPhone 4 I get the "iMessage Activation: Could not sign in. Please check your network conection and try again". I can access icloud stuff using my apple ID fine elsewhere. I received iMessages on my laptop through the Messages app but anyone else who uses Messages has their iMessage sent to my laptop and not to my phone. I used to get the messages both at the same time.
I've tried removed the locate iphone app, reset the network settings, rebooted the phone, reconnected to my wifi and synched with iTunes. Nothing has worked.
I'm getting ready to restore the phone now in hopes that doing that works. Never had a problem with updates till now and while this is annoying at least my data is intact!

Apple support asked me to reset my settings to fix my iMessage issue, now the issue is that I can't get past the sync to iTunes message on my phone. My phone is stuck in reset and I can't even use it!

Apple support asked me to reset my settings to fix my iMessage issue and not my iPhone is stuck in reset mode. It won't sync with my iTunes and it won't allow me to move past that reset screen to even use my phone.

Anyone out there have this issue, I'd really love some help/guidance.
Everytime I restart, force quit mail, restart in safe mode, and regular mode, when I reopen the Mail application, it goes right to the Upgrade Mail database screen and goes right back to the same spot it has been since I downloaded Mountain Lion and initislly opened the Mail app. It only goes to the Upgrade option, or can quit and Upgrade later. It is stuck in the middle of the Upgrade of my mail database...this blows!!!

My phone number is wrong on FaceTime & iMessage

My phone number is incorrect for Facetime & iMessage calls, but correct for cell & landline calls. Anyone else having this problem?
My correct number is listed under Contact, but not under FaceTime & iMessage page. It's some funky number.
Thanks!

@trdewa - that is exactly what is happening to me. Same funky number too. I spoke to geek squad at best buy and they directed me to apple customer service. I spoke to a tech, who said they are aware of the problem and that sprint customers are experiencing this, although my husband isn't and we're on the same plan.
We also tried all the tricks including a reset and nothing worked. They said that the problem is noted and will be fixed with an update that Apple plans on putting out in the next week or so. I would suggest you call and put in a complaint, and maybe they will roll out the update sooner.

Apple ID Works for Purchase not with FaceTime/iMessage

After resetting my Apple ID password, I can no longer use FaceTime or iMessage. Both apps always prompt for the password.
Here is my scenerio:
Launch FaceTime, prompts for password, key password - failed
Go to App Store, download any app, prompts for password, key password - success (app is installed)
Launch iMessage, prompts for password, key password - failed
Reset password again, repeat above steps with the same results

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
 Cheers, Tom

Had my old number transferred, facetime/imessage show my transferred number but in settings/phone/mynumber it is still showing as the temporary number

I've had my old O2 number transferred to my new iphone 4s on 3. my facetime and imessage show my transferred number but in the phone settings its still showing as the number that came with the phone.
When i message someone it seems to be showing as either one or the other if its a text conversation its converting from one to the other then back again. Also on imessage its reverted to using my email address.
Does anyone know how to make it so that everything is showing the correct number. i have turned both facetime/imessage off, turned my phone off and on again turned facetime/imessage back on again which sorted the numbers showing on them. But in phone settings thats not done the trick.
Please Help!!!

When you go to Settings>Phone, what shows as your phone number? Is the temporary number you describe there or your regular phone number? You should be able to set it there. I don't know if there is a new place for setting anything associated with iMessage. I cannot find any reference in the iOS 5 manual regarding changing settings.

IPod Touch 4th Generation Wifi / FaceTime & iMessage Question

I got my iPod Touch 4th Generation today at an Apple store. Brand new. I opened it up, used FaceTime & iMessage for a while, and then I shut it off. When I turned it back on, and tried to go on FaceTime or iMessage, it asked me to sign in. Gave me a "Get Started" page. So, I sign in ( mind you, I'm connected to WiFi the whole time. I can surf the web, no YouTube for some reason, but I know WiFi is on and connected ) and a pop up comes up. The title is, in this case it's for the iMessage, iMessage Activation and it says "Could not sign in. Please check your network connection and try again." Same thing happens for FaceTime. It worked before, so I don't know why it's doing this. I turned my WiFi on and off, and I can't do anything about the router because it's not mine. However, I know it works because I can surf Safari, and use internet on my laptop. Please help! I've looked everywhere for an answer and nothing. I just got this today! And it worked before. Please help.

reset network settings
settings-general-reset-reset network settings

FaceTime & iMessage Issues

Similar Messages

Maybe you are looking for