FaceTime/iMessage not working on iPad mini!!
Apple ID is working to sign into App Store but not when I try to sign into iMessage or FaceTime. Worked fine until I traveled to another time zone. I've checked time and date settings, have a working Internet connection, and I've tried all of the troubleshooting advice on the website. Someone please help!! Error message reads: "iMessage activation: could not sign in. Please check your Internet connection and try again"
Try to reset your network settings (make note of the current settings to revert back to)
Settings>General>Reset>Reset Network Settings
Afterwards, restore your settings manually and reconfigure your FaceTime and iMessage settings as well as all other network related settings.
There seems to some issues with iMessage/FaceTime when moving between timezones and setting the date/time manually to your specific area should usually clear it up (from what I've read). That being said (and if you've already tried the date/time trick), try to reset your network settings.
Similar Messages
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Why facetime is not working in ipad mini with retina display because of purchasing it from dubai
WE HAD BOUGHT AN IPAD MINI FROM DUBAI AND ITS FACETIME IS NOT WORKING BUT WE WENT TO AN APPLE STORE IN INDIA LUDHIANA PUNJAB BUT THEY TOLD US THAT THEY HAVE NO SOLUTION TO IT SO WHAT DO WE DO NOW.
SO TELL ME THE SOLUTION HOW FACETIME CAN WORK AS I NEED IT DAILY IF YOU HELP ME
I WILL BE VERY RESPECTFUL TO YOU. -
Imessage is not working on iPad mini
I can't get imessage to work on iPad mini. I've restarted, turned message on/off, and signed in/out of apple id and it still doesn't work
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
My FaceTime is not working on my mini iPad.
I just did the latest update on my iPad mini. Now my FaceTime is not working as well as other apps.
FaceTime Troubleshooting
1. Make sure you are using the latest software
2. Sign out, reboot and sign in again
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure phone number or email address is correct
5. Hold the Sleep and Home button down (together) until you see the Apple Logo -
Ipad 2 WiFI + 3G, Facetime is not working after updating to IOS5. The facetime in the setting is turned on. I can't received and transmit calls.
I have the same problem since updating to IOS 8.3. Any app to which I want to send a new link via IMessage does not allow me to select a contact to send the IMessage to. Using a pre-existing thread does not have same problem.
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The smtp outgoing server which works for Ipad will not work for iPad mini?
Why would the out going server which works for iPad not work on iPad mini
Mike found this from the website from your email provider make sure your using the imap server unless you want to use pop on your device.
Incoming Mail (POP3) Server:
pop.bellaliant.net
imap.bellaliant.net
Outgoing Mail (SMTP) Server:
smtp.bellaliant.net
imap.bellaliant.net
Incoming Mail Server Username
Your full e-mail address -
FaceTime and iMessage are not working in iPad mini 2 wifi only model.
Hi ,
I am using iPad mini with retina display wifi only model. In my iPad everything is ok but FaceTime and iMessage are not working. In settings Removed my id and re-logined multiple times, but still they are not working. Please help me.Hi there Suryateja24,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
-Griff W. -
Facetime and imessage not working on ipad
I updated to ios 7.0.2 and now my iPad iMessage and Facetime isn't working. Also, my iPad used to sync with my iPhone and the iPad phone number would show up in my iPhone. Now that's not happening either since the update. I reset the ipad, started over from scratch and set up from the beginning but nothing...
I have also watched YouTube video and follow the set up instructions but still no iMessage and Face Time.Try Reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings will be reset. -
FaceTime not working on Ipad Mini
Hi. Hoping someone cn help. Currently travelling in Asia. My Ipad Mini has stopped working with FaceTime. Have been in communication with home for months with no issue and suddenly it will not answer or dial out. Simply gives a busy signal!!!. Will ring on inbound or outbound but soon as answer it changes to busy tone...
Have tried to download and upgrade the IOS update but this also fails........my partner also has one with separate ID and hers also has stopped working although only a few months old...so the certificate issue I heard about expiring is a load of twaddle....
Was always a Samsung freak until I got this piece of kit, loved the the way the ipad works until now... Now very frustrated as lost communication with family..
Anywone can help would much appreciate it.........Hello Sstrangways,
It sounds like FaceTime is not functioning correctly all of a sudden and you cannot talk to your family anymore. I get how frustrating that can be, so lets try a few things. These steps to start with from the following article:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Update both devices (your device and your friend's device) to the latest version of iOS.
If you started to have issues making or receiving FaceTime calls after April 16, 2014, you or your friend may have an expired device certificate. Updating both devices will resolve this issue.
Verify that FaceTime is enabled in Settings > FaceTime.
If the issue persists or if you see the message "Waiting for Activation," turn FaceTime off and then on again. Learn what to do if you can't activate FaceTime.
If you don't see the FaceTime setting, make sure that Camera and FaceTime aren't disabled in Settings > General > Restrictions.
Verify that the date and time are set correctly: Tap Settings > General > Date & Time and turn on Set Automatically.
Verify that both parties have an active Internet connection and are connected to a Wi-Fi network or a cellular data connection.
Restart your device.
If using FaceTime over a Wi-Fi network, go to the steps to resolve Wi-Fi network issues.
If issues persist, try quitting all the running apps on the device:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
When you have done that and restart the phone and test the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
Take care,
Sterling -
The option of send in iMessage in iPad mini appears grey in color. Even though I have written a message. Sending the message is not possible. What can be done?
Good morning
1. Do you have internet access, does Safari bring up a web page?
If you have internet access try this:
A good old fashioned “restart” might do the trick.
Settings -> Messages -> iMessage (OFF)
Turn iMessages on
Reboot your iOS device
A reboot tends to free up memory, help with leaks, etc.
Hold the power key and slide to power off and simultaneously
Hold the power button to power on until the Apple icon appears -
Our facetime will not call out - ipad mini
My ipad mini will not call out....using email address??? Appears to be activated.....
Are you trying to message another Apple device? Is that device iMessage activated?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
Cheers, Tom -
Handoff not working between iPad Mini Retina and 2014 Macbook Air
So, I've upgraded to Yosemite today on my 2014 Macbook Air and have updated to iOS 8.0.2 on my iPad Mini Retina.
Both are on the same wifi network. Both have bluetooth enabled and are paired.
Both have handoff enabled on them.
With all that, I cannot for the life of me get handoff/continuity to work between them. I've reset both machines and reset network settings on the iPad but still no joy.
Am I missing something?
PS I don't have an iPhone, but I'm assuming it should work between an MBA and iPad?
Thanks in advance.Hello JMC1989,
Thanks for the question. After reviewing your post, it sounds like there is a problem with handoff. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Get help using Continuity with iOS 8 and OS X Yosemite - Apple Support
If you get an error when trying to activate iMessage or FaceTime - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Imessage not working on iPad since iOS 7
Very frustrated.
Since the ios7 update my imessage and facetime on my ipad are not working, iphone is fine.
I have reset ipad , i have forgot device on wifi and reset it. Ive read all advice here and nothing works. It tells me to check my connection.
Im using my apple account ive always used im using the wifi i use on my phone , ive checked all my passwords etc etc etc
Now im just frustrated as dont know what else to do... Please help.Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again. -
IMessage not working on ipad after updating to7.1
Since this past Wednesday (after updating to ios 7.1) neither of my kid's ipad 2s can use imessage to text either mine or my wife's iphones.
What can I do to fix this?
We can even connect to the imessage network with the ipads.
Keeps saying "check connection & try again"You need to be connected to the internet.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
Siri not working on iPad mini on iSO 6.1.3
Hi, I updated my software for my iPad mini to iSO 6.1.3 and Siri doesn't work. When I hold the home button Siri comes up and when I say something nothing happens. Under general i have Siri on, language as English, voice feedback always, privacy setting Siri is on. I have done a reboot and still nothing. I got the iPad mini end of February so it's only 2 months old. Has anyone else had the same problem? Please let me know if you guys have tips for me or need more details. I have tried to explain it the best as I can. Thnx
It's not the wifi cuz I have four bars (full connection) for my wifi connection and I don't have problem with surfing the net. The problem started after the latest software update.
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