Facetime is not "verifying" my email address

On my macbook pro (newest version of Mavericks) trying to open facetime.  I sign in and then facetime shows my email address asking if that is the one I'd like to use to send calls.  I click the check mark so that the email address I want is selected and then click next.  A little pinwheel appears at the top of the window next to the word "verifying".  It's been "verifying" my email address for over a half hour now with no progress that I can detect.  I've used facetime in the past week and was not asked to verify my email, so I don't understand what the problem is.  I'd rather not have to pay to reinstall a program I already have, either. 
Does anyone have a solution?

Hey nimbus,
Thanks for the question. Were you sent a verification email? If so, you’ll want to follow the instructions in that email:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
If you are unable to activate FaceTime, try the following:
Sign in to FaceTime for Mac using a valid Apple ID. After you validate the email address for use with FaceTime, other FaceTime users can connect to you using that email address. If you encounter issues registering or using an Apple ID account:
- Ensure that you have an active Internet connection.
- Verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
- Check that your email address is verified in FaceTime > Preferences.
   - If FaceTime > Preferences shows your email status as "verifying," follow the instructions in the verification email that was sent to complete the process.
- Toggle FaceTime off and on in FaceTime > Preferences.
- If still unable to Sign In follow the instructions in FaceTime, Game Center, Messages on OS X: Troubleshooting Sign in
Thanks,
Matt M.

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